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Arrowhead Cadillac

(501 reviews)
Visit Arrowhead Cadillac
Sales hours: 8:00am to 7:00pm
Service hours: 7:00am to 4:00pm
View all hours
Sales Service
Monday 8:00am–8:00pm 7:00am–6:00pm
Tuesday 8:00am–8:00pm 7:00am–6:00pm
Wednesday 8:00am–8:00pm 7:00am–6:00pm
Thursday 8:00am–8:00pm 7:00am–6:00pm
Friday 8:00am–8:00pm 7:00am–6:00pm
Saturday 8:00am–7:00pm 7:00am–4:00pm
Sunday 10:00am–6:00pm Closed
New (623) 209-7313 (623) 209-7313
Used (623) 207-7219 (623) 207-7219
Service (623) 207-8345 (623) 207-8345

Reviews

(501 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Arrowhead Cadillac from DealerRater.

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Good service experience.

Everyone is friendly and professional in a dealership Cadillac can be proud of.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Loved my experience!

Everything was so easy. Fastest car buying experience Ive ever had.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Service department with the top service

Tony is my service advisor and I called in advance to schedule a repair on my vehicle. He was able to get my vehicle in the service department the same day. He stated it would take a few hours and offered a courtesy vehicle which I took advantage of. The provided the same size vehicle just the newest version and offered me water and my kids an ice cream cone and snacks while I waited to complete paperwork. Im very pleased with my experience. Its a clean, professional environment. All the employees are friendly and kind. My repair was quick and efficient. Im one happy customer

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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2019 CT6

I have been dealing Arrowhead (formerly Lund) Cadillac for years and I wouldnt even think about buying a car from another Cadillac Dealer.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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service

Fast efficient work. Clean waiting room with coffee and rolls. Soft seating.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Great Customer Service

The repair was completed in a timely manner and exceeded my expectations.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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No longer own a Caddy

2008 DTS was serviced and we were very pleased with work done by Arrowhead Cadillac, Peoria, AZ. But throughout the past 10 years we have seen Cadillac models get smaller and lighter.And frankly, the workmanship has seemed to have gotten less luxurious. So, after the car had been serviced, we traded it for a Genesis G80.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did not make a purchase
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Satisfied Customer

Awesome sales experience loved the dealership and my salesman was knowledgeable, informative and very personable would not hesitate to buy from this dealership again

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Leasor

Fourth Cadillac I've purchased or leased from Arrowhead Cadillac and I will never shop anywhere else. Both the sales staff and the service staff are outstanding and always place customer satisfaction as their number one priority.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
  • Did make a purchase
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Carols new CT6 2019

Julie and Jim Buenke were very helpful when I ordered my new car. They are not only very professional, but went out of their way to be sure I was very satisfied with leasing paperwork and when they test drove the car with me. I was also impressed with the cleanliness of the Arrowhead facility and the amenities they offer in their lounge. I would definitely recommend Arrowhead and Julie and Jim to my friends.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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