Reviews
Carson was great and transaction was smooth and easy!
Carson was great and transaction was smooth and easy!! Great service! Thank you for taking great care of us
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Hi Cathy! Thank you so much for your kind words and for choosing us. We're thrilled to hear that Carson provided you with great service and made your transaction smooth and easy. We appreciate your feedback and look forward to serving you again in the future! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com
The people at Earnhardt went above and beyond in getting
The people at Earnhardt went above and beyond in getting us the vehicle we wanted. The entire process was smooth — no trying to sell us on extras we didn’t need.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
LH, thank you for sharing your positive experience with us! We're glad to hear that our team at Earnhardt was able to assist you in finding the perfect vehicle. We appreciate your feedback and look forward to serving you again in the future. Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com
Call Mike Landau for a new Toyota
Mike Landau did a great job getting me a new 2023 Toyota Venza Limited! He is friendly and easy to work with. If you are thinking of buying a new Toyota, give Mike a call for an easy, stress-free buying experience.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Mike! Thank you so much for your kind words and for choosing us for your new Toyota Venza Limited! We're thrilled to hear that you had a great experience with Mike. If you need anything else in the future, don't hesitate to reach out. Enjoy your new ride! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com
Earnhardt is the go to dealer
Straightforward no games genuinely nice people. Very nice gents showed us around every vehicle we wanted to see. No pressure to sell. Ended up getting something completely different thanks to their advice!
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Hi Drew, thank you so much for your kind words! We're thrilled to hear that you had a positive experience with us. Our team strives to provide excellent customer service and make the car-buying process as smooth as possible. We appreciate your trust in us and hope you're enjoying your new vehicle! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com
One of the best Toyota dealer in the east valley
The service staff is very friendly. They explain you everything before they service your vehicle. They will go over the changes made after the service completed. They have complimentary ride back/forth from house to store. The walk ins are available at this dealership for servicing. Great experience.
- Customer service 4.0
- Buying process 4.0
- Quality of repair 4.0
- Overall facilities 4.0
- Overall experience 4.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Baba, thank you for sharing your experience! We're glad to hear that our service staff was friendly and helpful and that you appreciated the complimentary ride service. We hope to see you again soon! Regards, Nick Jones - Parts & Service Director - nick.jones@earnhardt.com
Buying a car at Earnhardt
I bought a new Corolla hybrid recently. As an older women with little automotive knowledge, I was anxious about the process. I was fortunate to have Justin Addie as my sales person. Justin is knowledgeable and very patient. Thanks to Justin, my purchase experience was very pleasant.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Thank you for sharing your experience, Annie. It's wonderful to hear Justin ensured your visit went seamlessly. Congratulations on your new Corolla hybrid and welcome to the family! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com
Buyers Beware!
Purchased a 2020 Silverado with less than 30k on it. Purchased extended warranty as well. 28 days later check engine light flashing, so I followed their instructions as far as the extended warranty said, I needed to take it to a Chevy dealership which I did. A week later I'm being told there was bad work done by someone recently, and truck needs almost 9k in engine repairs. Guess what?? These repairs aren't looking to be covered by the warranty cause of "neglect". Hoping they do the right thing here, but no one has called us back yet.
- Customer service 1.0
- Buying process 1.0
- Quality of repair 1.0
- Overall facilities 1.0
- Overall experience 1.0
- Does not recommend this dealer
- Shopped for a used car
- Did make a purchase
We're disappointed you are having issues with this pre-owned Chevy truck you purchased from us here. As I explained, this is a Chevy issue and should be covered under their powertrain warranty at the Chevy dealership you have the truck at in Casa Grande. I have asked the Service Manager at that dealership to contact me if they decide not to cover anything. Your husband has my direct line should either of you like to discuss this further. Regards, Nick Jones Parts & Service Director nick.jones@earnhardt.com
Earnhardt Toyota Reflecting Toyata's Standards
Never thought I would purchase a vehicle online from a dealership 1000 miles away however, Jordan Sherwood made the purchase of the 2020 Tundra pleasurable and efficient with no pressure. Providing clear and timely communication made the purchasing experience enjoyable. Upon arrival at the dealership, the truck was serviced and ready to go just as advertised, no surprises. Jordan and the staff were friendly and extremely helpful. I highly recommend Earnhardt Toyota.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
- Did make a purchase
Thank you for your fantastic review! We're thrilled that Jordan made your online vehicle purchase pleasurable and efficient, with clear and timely communication. We're glad the truck was serviced and ready to go as advertised, with no surprises. Thank you for recommending Earnhardt Toyota! Regards, Cameron Naylor General Sales Manager cameron.naylor@earnhardt.com
Professional Service
Great service and professional assistance. Steven Kessler has been my service advisor for several years and he provides excellent support. He keeps me informed and advised on status when vehicle is in the shop. My 8 year old 4Runner is running like new thanks to Steve and his attention to detail.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did not make a purchase
Thank you for always trusting us with your 4Runner, Ernie! We are lucky to have Steven on our team and not surprised he always delivers quality service. We look forward to keeping your Toyota running like new! Regards, Nick Jones Parts & Service Director Nick.Jones@earnhardt.com
Awesome employees
Had my 5 month service scheduled at 9:30. I was an hour early but was told no problem. Sadie was awesome. I also was having an issue trying to download maps. Even though Sadie and another service guy tried as well, they referred me to the sales department. Unfortunately I forgot the gentleman’s name who helped me, but he was able to set it up on apple play. Very nice and patient guy. I left very happy and satisfied with all who helped me
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
- Did make a purchase
Hi Gayle, We're happy to see our team was very accommodating and you left satisfied. Thank you for choosing us here at Earnhardt Toyota and please don't hesitate to let us know should you have any questions about anything. You're family. Regards, Nick Jones Parts & Service Director Nick.Jones@earnhardt.com