Fitzgerald Auto Mall Rockville

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Reviews

Average Ratings

4.8
653 lifetime reviews. Includes reviews from DealerRater.com
  • Exactly what I needed at the price I wanted

    I recently walked into Fitzgerald Hyundai and was helped by Feleke Kenaa. Feleke's professionalism made it easy for me to narrow down my search to...

    Dealer Response

    Thanks so much! We are happy that you had a 5 star experience here at FitzMall! Enjoy!


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    I recently walked into Fitzgerald Hyundai and was helped by Feleke Kenaa. Feleke's professionalism made it easy for me to narrow down my search to a specific Hyundai Sonata. They did not have the color I wanted in stock, but they gave me a loaner Sonata and I had the exact car I wanted the very next day. Their no-haggle pricing made buying this car a breeze. There was no hard sell, no "going to see the manager", and no need for me negotiate. I would gladly refer this dealership, and Feleke specifically, to any friend of mine wanting to buy a Hyundai.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thanks so much! We are happy that you had a 5 star experience here at FitzMall! Enjoy!


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  • Great Job My Guy
    June 24, 2017

    Thank you so much for your help. I've never had such excellent service before and i am very appreciative for that. Keep up the good work.


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    Thank you so much for your help. I've never had such excellent service before and i am very appreciative for that. Keep up the good work.

    Does recommend this dealer

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  • Santa FE Sport
    June 23, 2017

    I have purchased many cars with the sane dealership since year 2000. Their services are good & people are friendly. The salesman & the GM are nice...


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    I have purchased many cars with the sane dealership since year 2000. Their services are good & people are friendly. The salesman & the GM are nice & kindness when I purchased my 2nd new Santa FE.

    Does recommend this dealer

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  • ben was great
    June 21, 2017

    ben was great, he did an excellent job, he assist me very well, he show me everything about a car i would refer him to all my friend and friendly.


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    ben was great, he did an excellent job, he assist me very well, he show me everything about a car i would refer him to all my friend and friendly.

    Does recommend this dealer

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  • Another excellent buying experience
    June 17, 2017

    Kenny Li and the rest of the staff I dealt with were consummate pros. Could not have been a better buying experience. Good chance I'll never buy a...


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    Kenny Li and the rest of the staff I dealt with were consummate pros. Could not have been a better buying experience. Good chance I'll never buy another car anywhere else.

    Does recommend this dealer

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  • Great Dealership
    June 17, 2017

    In my opinion, the Fitzmalls are the best places to purchase a vehicle. There is never any "pressure." The sales people obviously have been select...


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    In my opinion, the Fitzmalls are the best places to purchase a vehicle. There is never any "pressure." The sales people obviously have been selected carefully. They are friendly, knowledgeable, & very helpful throughout the entire process. It is simply a pleasure doing business there. My husband & our 2 daughters have had the same experience in purchasing their vehicles

    Does recommend this dealer

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  • Reasonably Honest, Not Pushy, No Frills
    June 17, 2017

    Fitz Hyundai was supportive, accommodated my schedule. I shopped other dealers, and the Fitz team was the one with the least pushiness and gimmick...


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    Fitz Hyundai was supportive, accommodated my schedule. I shopped other dealers, and the Fitz team was the one with the least pushiness and gimmicks. The car pricing details were a little confusing, and I had a bit of a pricing surprise at the end which was allegedly because of a miscommunication between the sales person and the finance team, but I felt that the finance team was trying to squeeze in a bit more price and I wasn't really clear on how they fixed it for me, leaving me to wonder how much I overpaid. Aside from that, it's a supportive place, but very busy, so there is a fair amount of waiting time on the process. I liked dealing with Marcus because he was direct, responsive through email and phone, made time for me every time I wanted to come in, and got me the car I wanted whereas at other dealers they tried to push me into the vehicle they had on the lot. As a result, I would come back to Fitz and Marcus.

    Does recommend this dealer

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  • My experience of automobile purchase.
    June 17, 2017

    It was as easy as a lovely walk in the park! All issues were effortless addressed by Kenny,my salesman. My delivery time was done to work with my ...


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    It was as easy as a lovely walk in the park! All issues were effortless addressed by Kenny,my salesman. My delivery time was done to work with my schedule and lifestyle.

    Does recommend this dealer

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  • Good purchase
    June 16, 2017

    I am very pleased with my new car and the experience of purchasing it. I would recommend the dealership to others. Thank you and best regards


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    I am very pleased with my new car and the experience of purchasing it. I would recommend the dealership to others. Thank you and best regards

    Does recommend this dealer

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  • Great buying experience
    June 16, 2017

    This was a great buying experience! I went in looking to get an appraisal on my old Hyundai Tucson, and ended up walking out with a brand new 2017...


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    This was a great buying experience! I went in looking to get an appraisal on my old Hyundai Tucson, and ended up walking out with a brand new 2017 Santa Fe. Jay was a great salesman, and did not push me towards anything I did not want to look at. He was extremely helpful throughout the entire process.

    Does recommend this dealer

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