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Reviews

Average Ratings

4.7
127 lifetime reviews. Includes reviews of Honolulu Volkswagen from DealerRater.com
  • Completely satisfied

    This is my 2nd car purchase at Honolulu Volkswagen in a 12 month period. My Sales Associate Eddie who I specifically sought out a 2nd time was fa...


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    This is my 2nd car purchase at Honolulu Volkswagen in a 12 month period. My Sales Associate Eddie who I specifically sought out a 2nd time was fantastic. They worked hard to get me the best financing deal possible. They where very promising and promt about the whole process. There is no game playing here. I will return again in the future when I get ready to purchase for my teen driver. Extremely happy and satisfied Customer, Mariella Inter Honolulu

    Does recommend this dealer
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
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  • awesome dealership
    June 22, 2017

    we went by to see a Ford F150 truck for my husband. Came to find out that the truck had only low 300 miles on it and it smells brand new and the p...


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    we went by to see a Ford F150 truck for my husband. Came to find out that the truck had only low 300 miles on it and it smells brand new and the price DAm was a score!! Test drive the truck, husband fell in love with the truck and of course his favorite color RED. We worked with Aneta our salesperson, she was quick, honest and very professional. Mark was our sales manager was awesome too, very professional, hustled hard for us and he really helped get a bank approve us and worked with the bank to get our payments where we needed it to be. I give them 100% props and look forward with working with them again.

    Does recommend this dealer

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  • Is it best service?

    Everything were OK. I am satisfied so far. Only thing if I say , I am not satisfied customer desk employee never talk about special discount unt...


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    Everything were OK. I am satisfied so far. Only thing if I say , I am not satisfied customer desk employee never talk about special discount until I talked about website coupons .(This is normal or not? ) I was felt is it the formal price or not.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Very Satisfied Customer

    What an easy pleasant experience. Yasmin understood exactly what I wanted and walked me through the process step by step. While Jeremy answered a...


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    What an easy pleasant experience. Yasmin understood exactly what I wanted and walked me through the process step by step. While Jeremy answered all my questions so patiently. In the end I got my Jetta, in my color, at an excellent price. Thank you guys, I couldn't be happier. You're an awesome team and will always be my go to Dealership.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Amazing customer service.
    June 13, 2017

    Jeff and the team at VW are amazing. Great customer service and a great friendly inviting atmosphere. If you are interested in buying a VW, you sh...


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    Jeff and the team at VW are amazing. Great customer service and a great friendly inviting atmosphere. If you are interested in buying a VW, you should come to this location.

    Does recommend this dealer

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  • Started off being uncomfortable w/ & ended great w/ another
    June 4, 2017

    My visit began w/ a girl who never smiled once while I was in her present. She did make eye contact while I was explaining my reasoning for being ...


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    My visit began w/ a girl who never smiled once while I was in her present. She did make eye contact while I was explaining my reasoning for being there. For me it was very uncomfortable feeling especially since I was only her second customer of the morning. Then without any explanation for why, I was transferred to Jessica. At first I thought I did something wrong but Jessica was super awesome at making me feel comfortable. Felt like we were best friends. She did tell me about why I was transferred to her which was no big deal. She was very professional & friendly. Although I was disappointed with the other girl and not getting my navigation update, Jessica made me forget about the negativity and I left feeling comfortable. On a side note I did see the other girl smile when she was talking to her co-workers but not with the customers.

    Does recommend this dealer
    Came in for service or repair

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  • Very satisfied with our visit
    June 2, 2017

    Kamden was our sales associate. He was very honest and he really did whatever it took to help us out. My husband and I had an issue with another c...


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    Kamden was our sales associate. He was very honest and he really did whatever it took to help us out. My husband and I had an issue with another car so we wanted to do a trade-in. Everyone was friendly and we were able to figure things out to get rid of our old car and get a new one.

    Does recommend this dealer

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  • Mr. Don Thompson

    Excellent service from start to finish. Arrived looking for a used car but salesperson brought me an excellent deal on a new vehicle.


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    Excellent service from start to finish. Arrived looking for a used car but salesperson brought me an excellent deal on a new vehicle.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Excellent customer service
    May 30, 2017

    The best part of my car shopping experience with VW and Emma Fujimoto was how accommodating she was, and her diligence in helping me find the perf...


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    The best part of my car shopping experience with VW and Emma Fujimoto was how accommodating she was, and her diligence in helping me find the perfect car at the right price. Awesome!!!

    Does recommend this dealer

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  • Great car, Helpful service
    May 26, 2017

    The dealership was very helpful in selecting my car and working with me. Unlike most dealerships, they were not very pushy at all. Gave me space w...


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    The dealership was very helpful in selecting my car and working with me. Unlike most dealerships, they were not very pushy at all. Gave me space when I needed it, available to answer questions when asked and didn't try to convince me to buy then and there when I said I needed to think about it. They even were kind enough to provide us dinner when they were doing a food run while we were signing papers. Not to mention they are one of the few dealerships in Hawaii without a Hawaii mark up, listing their vehicles for the MSRP. All in all, I would definitely recommend this dealership.

    Does recommend this dealer

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