Mounce Automotive Hours
Mounce Automotive was first established in 2002 by Jim Mounce. Jim saw a need in the El Paso community for an honest, fa
ir, and reliable repair shop. As time went on, he began to see the that many small communities around the area also needed the same type of repair shop within their community. He then went on to open up another repair shop in Lexington, IL. Along the journey, he also began to get many requests for high-quality and reliable used vehicles, so he decided to open up Mounce Auto Sales to help the community combat that issue. We would love the opportunity to connect you with a vehicle or repair your vehicle!
"We would love the opportunity to earn your business"
Read reviews that mention:
It was such a relief finding this dealership! the employees truly care about their customers. everything went even better than I had expected. I’d recommend... to everyone!
A friend and I showed up to look at a used 09 Camry on the lot about 5 minutes before close, and Tim was as happy to see us then as he would have been... 5 minutes after open. I'll absolutely recommend Mounce to anyone I know shopping for a car. Tim went above and beyond what I could have even imagined a salesman doing. Thanks so much for the quickest and easiest car buying experience I could have had. Tim's the best.
Tim made the buying process hastle free and easy. We had already known what what we wanted from the online inventory. We showed up without warning, told... him our name, and he already knew what we wanted which says to me he's attentive and cares. He grabbed us the keys right away and we drove the car, fell in love and because he doesnt give up we drove away. Honestly if it wasnt for Tim we wouldnt be driving our dream car right now. Thanks buddy!!! Like some other reviews say, he attentive, personable and knowledgeable.
Tim helped me and my boyfriend get a new car for us. We looked online and found a truck we liked and Tim worked his hardest to be able to work with us... on the truck. We weren't able to do that one but Tim did everything he could to find a truck that was doable. He found us one and we love it. Thank you Tim for your hard work. We will keep comimg to you when we need a car. Thank you again!
Tim was great getting me into my truck was very helpful with getting everything taken care of and made my experience at Mounce automotive very pleasurable.
The entire experience couldn't have been any better. My brother and I were in town( we both live out of state) short on time, but mom needed a reliable... vehicle. We went in told them exactly what we were looking for and the situation we were in. They had no pressure sales, showed us what were looking for. Helped with everything and got mom into something that absolutely works great for her. I would definitely do business with Tim and Joel again. Thanks guys for all your help.
5.0 star rating 11/15/2017 When our alternator went out on the way home to St Louis from Chicago, we were stranded with our two young children with us... The guys at Mounce fixed us up quickly. When that alternator went bad 3 months later (totally not their fault, just a bad part,) they guided us to Napa to get a refund on the part and kept checking back until the issue was resolved. Super nice and friendly every step of the way. Highly recommended.
Real easy to deal with. Came down from michigan, they kept their word on how nice the vehicle was. Tim and Joel real easy to talk to and deal with
My wife and I spent weeks looking for a used Ford Flex and one day saw that Mounce had one in El Paso for lower than we had seen anywhere else. We decided... to go test drive it and fell in love with the car. Tim was great to deal with and we were able to amicably negotiate a price that worked for us. The car still needed a key FOB made and two windows needed the up/down buttons fixed as well. We also discovered that the drivers side door latch needed replacing as well after we drove the car home. Tim arranged to have drivers come pickup the car at our residence (40+ minutes away) and supply us with a loaner vehicle for the duration of the repairs. We got the car back completely fixed with key FOB not two days later. Tim and the retired guys who shuttled the loaner car to and from our place were great and never failed to deliver upon what they said they would. Five stars all around!
I've bought a few cars before, but this experience has quite possibly been the best one! There are no tricks or gimmicks when it comes to buying or service... work with Tim. He will do all he can to accommodate you and help you get what you need in a quick manner. As far as service goes, he is willing to actually go out of his way to make sure you have a way to get to places you have to go to even if it means driving you a loaner vehicle himself. He is extremely timely in communication and friendly to talk to. He is the kind of car dealer any person looking for the small town feel can appreciate. To top it all off, such a great selection of vehicles and good pricing on them.