IRA Lexus of Manchester

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4.2
(1,175 reviews)
Visit IRA Lexus of Manchester
Sales hours: 12:00pm to 5:00pm
Service hours:
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Service Sales
Monday 7:00am–6:00pm 9:00am–8:00pm
Tuesday 7:00am–6:00pm 9:00am–8:00pm
Wednesday 7:00am–6:00pm 9:00am–8:00pm
Thursday 7:00am–6:00pm 9:00am–8:00pm
Friday 7:00am–6:00pm 9:00am–6:00pm
Saturday 7:00am–4:00pm 9:00am–6:00pm
Sunday Closed 12:00pm–5:00pm
New (877) 461-3449 (877) 461-3449
Used (877) 452-1805 (877) 452-1805
Service (888) 928-0150 (888) 928-0150

Inventory

See all 92 vehicles from this dealership.

Special offers

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About our dealership

This seller has been on Cars.com since January 2016.
At Ira Lexus of Manchester we invite you to experience a truly outstanding level of automotive service at our State-of-the-Art Luxurious Facility in Bedford NH. All of our employees are trained and certified by Lexus so we can deliver you a service and sales experience that compliments one of the finest cars in the world. Also BUY or TRADE your car through our AcceleRide program. Visit our website for more info!
New Hampshire's only Lexus Dealership

Service center

Phone number (888) 928-0150

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

4.2
(1,175 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews.

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1.0

No one called or emailed to let me know if the car is

No one called or emailed to let me know if the car is available at dealership.

Dealer response

Thank you for providing us with feedback. I apologize if the communication did not go as well as it should have. Could you please share with me more information regarding your inquiry and vehicle of interest so I can look into it further? I can be reached at wmoy@group1auto.com or via phone at 978-739-8608 Willy Moy General Manager

Consumer response

Hey there. Yes it was an LX570 that was CPO for around 80k

5.0

Great service and a lot more

The staff is extremely friendly and professional. They definitely make you feel appreciated and important. Service department has many perks like loaner cars, car was washed and vacuumed. I highly recommend them for any sales or service needs.

Dealer response

Thank you for being our customer, we appreciate your kind words! We are thrilled that you had a pleasant service visit!

5.0

Lexus NH continues to provide great service.

Laurie and the greeters provided prompt, responsive and professional service to all of my inquiries and requests. As usual the Lexus staff exceeded all expectations.

Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

5.0

Highly recommend Lexus of Bedford

Stephanie was phenomenal from start to finish. She was a pleasure to work with, extremely professional, very friendly and knew her stuff! Overall it was an amazing experience. My daughter is buying a Lexus from her also. Pam my Finance person was fantastic. Very helpful, responsive and the process was pain free!! 5 stars!!!

Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience! Thank you for your business and look forward to your next visit!

5.0

Great staff and overall dealership

Bradley was great to work with. I recommend this dealership for your Lexus services. They were thorough and detailed on what needed to be done.

Dealer response

Thank you for your thoughtful review. We're glad to hear you had such an outstanding experience working with Bradley. We thank you for your business and look forward to your next visit!

5.0

Absolutely The Best Service Advisor !!

I had absolutely the best experience with both Barry Chase and Aaron Faucher~ Service Advisors at Ira Lexus Service Center. They were extremely professional, knowledgeable, courteous and treated the customer as a friend… a rare commodity today. Thanks again!!

Dealer response

Thank you so much for your kind words! We are more than happy to hear that we could provide you with a great experience.

5.0

IRA service consistently great

Left my car for it’s 5000 mile service. I love being greeted by Barry. No matter how hectic it is, he is always hustling with a positive attitude to get everyone where they need to be. This is the third Lexus I have purchased from Ira. The service I always receive is what keeps me coming back.

Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

5.0

Giving credit where credit is due.

Today was my usual experience with Ira Lexus of Manchester—GREAT!!! The Service Department was a little short handed—who isn’t—but Josh and Laurie handled everything and everyone with ease. Guess I got the “A” team!!! Always nice to be greeted by Kevin and Barry. It’s like a welcome home. I’d also like to give a shout out to whoever washed my car. Such a special perk! It looked like it belonged back on the showroom floor! Many thanks to all!!!

Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

5.0

Great Service

As always Laurie goes above and beyond for service and makes sure our family is safe to hit the road. Laurie is a great benefit to Lexus and I am very thankful for her!

Dealer response

Thank you Ross for your kind words for Laurie! We are thrilled that she provides you with a great service experience. We look forward to your business with us again!

4.0

Pay Attention

Professional and efficient. Job accomplished as promised. Told it would take one and a half hours. It was 40 minutes over the estimate it would’ve been nice to have been notified that there was a delay instead I was presented the bill and thanked for coming in with no apology or discussion about the extended 40 minutes delay. Time is valuable and a courteous I’m sorry it took so long would’ve gone a long way. I was at Ira Manchester Toyota in Manchester and again a 30 minute extra weight on a car being serviced no mention of why no apologies for the delay.

Dealer response

We truly value your business and thank you for bringing this to my attention. Please contact me directly. I would like an opportunity to fix this and to know more about your experience. I look forward to speaking with you. Kelli Sforza Service Director ksforza@Group1Auto.com

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