IRA Lexus of Manchester

4.8
(286 reviews)
Visit IRA Lexus of Manchester
Sales hours: 12:00pm to 5:00pm
Service hours:
View all hours
Sales Service
Monday 9:00am–8:00pm 7:00am–6:00pm
Tuesday 9:00am–8:00pm 7:00am–6:00pm
Wednesday 9:00am–8:00pm 7:00am–6:00pm
Thursday 9:00am–8:00pm 7:00am–6:00pm
Friday 9:00am–6:00pm 7:00am–6:00pm
Saturday 9:00am–6:00pm 7:00am–4:00pm
Sunday 12:00pm–5:00pm Closed
New (877) 461-3449 (877) 461-3449
Used (877) 452-1805 (877) 452-1805
Service (888) 928-0150 (888) 928-0150

Inventory

See all 68 vehicles from this dealership.

About our dealership

This seller has been on Cars.com since January 2016.
At Ira Lexus of Manchester we invite you to experience a truly outstanding level of automotive service at our State-of-the-Art Luxurious Facility in Bedford NH. All of our employees are trained and certified by Lexus so we can deliver you a service and sales experience that compliments one of the finest cars in the world. Also BUY or TRADE your car through our AcceleRide program. Visit our website for more info!
New Hampshire's only Lexus Dealership

Service center

Phone number (888) 928-0150

Service hours

Monday
7:00am–6:00pm
Tuesday
7:00am–6:00pm
Wednesday
7:00am–6:00pm
Thursday
7:00am–6:00pm
Friday
7:00am–6:00pm
Saturday
7:00am–4:00pm
Sunday
Closed

Reviews

4.8
(286 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews. Includes reviews from DealerRater

5.0

2017 RX350 Mice ate my AWD cable!

I took my car in after an alert that there was a malfunction in the AWD system. It turned out that mice had nested in the engine compartment and ate through a wiring harness. Henry Yee was my service rep and he was great. Henry was very patient and attentive while listening to my concerns and handled the entire repair process with great care. Thank you Henry, and a shout out to Chris who did the repair!

Dealer response

We are very happy to hear that we were able to provide you with an enjoyable experience. We thank you for your business and look forward to your next visit!

1.0

xxxx This Dealership!!! DONT WASTE YOUR TIME

ZERO STARS!!! WOULDNT RECOMEND TO MY WORST ENEMY Bought a “certified” pre owned vehicle. Have had the car for less than a month needs an entirely new engine. They refuse to fix the car WORST CUSTOMER SERVICE EVER!! Especially Walter he’s a real xxxxx. Would never ever send someone here you will get xxxxED OVER

Dealer response

Thank you for speaking with us about your concerns. We truly appreciate your business and hope everything was resolved to your satisfaction. If there is ever anything I can assist you with in the future, please feel free to contact me. Nigel Long General Manager NLong@Group1Auto.com

5.0

Superior service

Service was provided today by two professionals: Laurie and Barry who gave us top notch service! The promised time was met and we were comfortable waiting.

Dealer response

Thank you for your kind words about Laurie and Barry! We are very happy to hear that we were able to provide you with an enjoyable service experience!

5.0

Special Experience

Staff at IRA Lexus of Manchester are excellent in making car service experience feels very special. They are very respectful and plesant. They treat my car with extreme care evey time.

Dealer response

Thank you, Anas, for your kind words! We thank you for your business and look forward to your next visit!

5.0

10K Service

Great place, fast, clean, predictable. Happy to go back. People were all friendly and helpful. Inside car drop is always great. They cleaned the car up nicely upon return.

Dealer response

Thank you, Mike, for your kind words! We thank you for your business and look forward to your next visit!

5.0

Oil change, state inspection, new tires

Josh was my service representative. He was very professional, listened attentively to my questions and described very well what was going to be done and how long the service would take. Car was ready on schedule. Very pleased with excellent service which started with a friendly greeting from Barry as soon as I pulled into the service center.

Dealer response

Thank you for your kind words for Josh! We are very happy to hear that we were able to provide you with an enjoyable experience! We thank you for your business and look forward to your next visit!

1.0

Horrible Experience. Gave Fraudulent Information

Stay away from this dishonest dealership with dishonorable employees. Gave fraudulent information (wrong odometer reading by 4000 miles) to financial institutions, public and myself to try to sell suv. Loan based upon this fraudulent information was secured, I took a credit hit and they performed bait and switch (sold car to another person despite having a deal with me). Really horrible experience. Manager tried to sweep lies and fraud under rug. Really stay away. Will file complaint with Lexus and AG.

Dealer response

We're sorry that after further attempts to resolve your concerns that we were unable to meet your expectations. If there is ever anything we can do for you in the future, we hope you'll give us the opportunity to earn your business back. Nigel Long General Sales Manager

5.0

Ttttt

Always great service. Josh Marqui is the best service advisor I have ever dealt with. Kevin and Barry the service valets are also the greatest. Love IRA Lexus.

Dealer response

Thank you for your kind words for our staff, we appreciate it!

4.7

Great Honest Service

Service agent Shawn was exceptionally professional, knowledgeable and clear communicating issues, progress and results. I would consider buying a new Lexus with the confidence the service is top rate.

Dealer response

Thank you for your kind words! We thank you for your business and look forward to your next visit!

5.0

New Lexus

Very pleasant experience. Jordan was very knowledgeable and listened to our wants and needs. The General manager and the finance departments were both easy to deal with. Overall a good experience

Dealer response

Thank you, Kaye, for your kind words about Jordan and our team! We are very happy to hear that we were able to provide you with an enjoyable experience!

Read all 286 reviews