Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

5.0
5 lifetime reviews.
  • GREAT SALES AND SERVICE EXPERIENCE!

    THEY WERE FANTASTIC TO DEAL WITH IN SALES. I WENT IN FOR MY FIRST SERVICE AND THEY WERE COURTEOUS, EFFICIENT AND VERY CUSTOMER SERVICE ORIENTED. T...


    Show Full Review

    THEY WERE FANTASTIC TO DEAL WITH IN SALES. I WENT IN FOR MY FIRST SERVICE AND THEY WERE COURTEOUS, EFFICIENT AND VERY CUSTOMER SERVICE ORIENTED. THIS DEALERSHIP MAKES ME FEEL VERY COMFORTABLE.

    Does recommend this dealer
    Shopped for a new car
    Came in for service or repair
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?

    Hide Full Review
  • Great Experience! No Pressure!

    If you go here and don't like the usual runaround from a car salesmen talk with Joe Statile. He will take care of you, as he said "whether or not ...


    Show Full Review

    If you go here and don't like the usual runaround from a car salesmen talk with Joe Statile. He will take care of you, as he said "whether or not you by a car from Coulter" I Stopped by quickly to look at a used vehicle and met Joe Statile. He was the most outstanding salesmen I have dealt with in Arizona. He provided excellent customer service, with no pressure and went above and beyond to follow up with me and provide me a great experience. I did not end up purchasing the vehicle, but during the haggling process he was not pushy. He didn't try anything shady and was very honest. Ultimately the car was over my budget, it was nothing Coulter or Joe could have done. I would go back to Coulter if I knew that Joe was going to be the one helping me out. For the first time I have nothing bad to say about a dealer or a car salesman and that is pretty rare! Thanks for your help Joe!

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Worst dealership ever

    Salesman quoted me price $1500 above Internet price in a CTS V, then offered me $2000 less on my trade in than any other dealership and didn't ret...

    Dealer Response

    Mike, We are very sorry that your experience with Coulter Tempe was not up to our standards. Please contact our sales manager, Randy Watson at ...


    Show Full Review

    Salesman quoted me price $1500 above Internet price in a CTS V, then offered me $2000 less on my trade in than any other dealership and didn't return my drivers license when I left. Called in and asked if he mail it and he said did. License never showed up. Called and left messages for two sales managers and never got a return call. Beware of this dealership!!!!!

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
    Dealer Response

    Mike, We are very sorry that your experience with Coulter Tempe was not up to our standards. Please contact our sales manager, Randy Watson at 480 940 6000 so that we can try to make things right.


    Hide Full Review
  • A no problem dealership

    I saw an ad on Autotrader and Cars.com for a low mileage Kia Sorento to Coulter Motor Company. When I called to check on the availability of the v...


    Show Full Review

    I saw an ad on Autotrader and Cars.com for a low mileage Kia Sorento to Coulter Motor Company. When I called to check on the availability of the vehicle, I talked to Derrick who assured me that the car was still available. Later that night, I went to see the vehicle and to have my trade evaluated. Upon arrival, Derrick was waiting to help me. The car that I was considering was all that I expected and fair offer was made for my trade. I really appreciated being spoken to in an intelligent and respectful manner as well the no pressure environment. No games were played. I picked up the car the next afternoon. There were several deals going to the finance manager ahead of me causing me to wait, but that couldn't be helped.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Totally unethical

    Coulter wanted to change the terms of my loan. When I refused to sign any new paperwork, changes were made anyway without disclosure or transparen...


    Show Full Review

    Coulter wanted to change the terms of my loan. When I refused to sign any new paperwork, changes were made anyway without disclosure or transparency. I would highly recommend NOT using this dealer. They have not provided any notice of the changes and I never signed any changes. Buyer beware.

    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    9 people out of 10 found this review helpful. Did you?

    Hide Full Review