Sierra Toyota

(4.9) 925 reviews

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4.9
925 lifetime reviews. Includes reviews of Sierra Toyota from DealerRater.com
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  • Excellent buying experience

    I purchased a used 2012 Toyota Highlander. My experience with the dealership was excellent. I shopped on my own time and schedule without pressure f

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    rom sales personnel. As part of the sale, I requested some repairs for the vehicle, which were completed thoroughly and expeditiously. I highly recommend this dealership. In addition, Mr. Jeremy Dupont is excellent in sales and continues to follow-up with me regarding the purchased vehicle.

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    Does recommend this dealer

  • Great quality, great service

    My family has purchased vehicles from Sierra Toyota since 1996. Exemplary service. Reliable performance. Professional staff. Convenient location. An

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    essential business in our community. Love this dealer!

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    Does recommend this dealer

  • Amazing Team at Sierra Toyota!

    I recently purchased a new 2017 Toyota Corolla. Ali Bailey was a huge part in this and made this car shopping experience enjoyable and easy. She went

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    above and beyond for me and for that I am grateful as buying a new car can be stressful. At first, I was torn between the Corolla and a Camry. Ali helped me decide what would fit my needs and be something that I could enjoy for years to come. She was very knowledgeable and answered every question I had. Thank you Ali for all your hard work and effort! I am very impressed with you and your team at Sierra Toyota! Also, I'm obsessed with my new car!!! Thank you Mark and Ross for your time and effort for the amount of time I spent with you!

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    Does recommend this dealer

  • Toyota/Marvin Morris customer service was excellent

    It was a pleasure working/doing business with Marvin Morris/Sierra Toyota. We appreciated the professionalism, honesty and knowledge Marvin display a

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    nd look forward to working with him again in the future.

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    Does recommend this dealer

  • Outstanding

    Ry'n Nabeeh, my Sales Executive, made this the best car-buying experience ever (in more than 50 years of purchasing vehicles.) All personnel friendly

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    , helpful, and easy to deal with without any sales pressure.

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    Does recommend this dealer

  • Consistently Great Service

    Since 1995, my husband and I have purchased a total of eight cars (both new and used) from this dealership. The most recent was just last week. Even t

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    hrough a change of ownership, the outstanding customer service from the sales people and service department has never wavered. Everyone is always very helpful, patient and NEVER PUSHY. I have looked for cars at other dealerships in town and I always return to Sierra Toyota. Honestly, I don't know why I ever bother looking anywhere else.

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    Does recommend this dealer

  • Excellent, knowledgeable, salesman with great social skills

    We found Ry'n to be exceptional in his knowledge of the vehicle and very pleasant to deal with. He took his time to explain many of the more importan

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    t features, and could answer even the most technical questions with ease! He radiated confidence and honesty, and made our purchasing experience enjoyable, even tho it took several hours to conclude. Mike and Joanna Clark

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    Does recommend this dealer

  • Lied to me about a problem with my car

    I purchased the car in Wisconsin. Went in for an oil change. at the dealership in Sierra Vista, AZ After an hour they came out and told me my rear

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    suspension was broken and would have to be replaced. There was absolutely no indication of a problem that way, and being somewhat of a mechanic, I told them straight out they were lying. Of course, they didn't like that, but...... Oh yes, they also said the warranty on my car had expired and I would have to pay for a very expensive repair. I drove the car back to Wisconsin a while later and brought it to my dealer immediately. They told me the car was fine, including the suspension and nothing was cracked or broken., etc. And, that the dealer was obviously lying. Said that he had heard of things like that happening in the southwest, but I was the first customer they had that had run into it. If this was last dealership in the world, I would not recommend that anyone even think about passing their doorstep.

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    Does not recommend this dealer
    Came in for service or repair
    Sierra Toyota

    I am so sorry to hear of your experience with our dealership and would like to investigate what took place, but will need more information, like your

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    name, the vehicle and when this service took place to better respond to your comments and to council employees. Please call me at 520-458-8880, or email elsie@sierratoy.com. Elsie MacMillan, Owner


  • Helpful STAFF

    This Toyota dealership has a very helpful non-pushy staff that lets you review prices and benefits of each vehicle. When I first arrived on the lot,

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    there was a bit of confusion due to a fund raiser that was being held on the lot. I was able to find a sales person by the name of "Ali". No, she wasn't a famous Boxer or even an MMA practitioner but she totally knew her her way around the "ring" of deals. I was finally able to settle upon a vehicle thanks to "Ali" and my body guard in training. We finally settled on a 2014 Toyota sienna. It drives and handles well as well as being able to fit all of my youngins. I'm very glad that I stopped by this dealership and met the fine helpful people of Toyota of Sierra vista. Thank you Ali and thank you to the rest of your staff! NBMC2

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    Does recommend this dealer

  • Amazing customer service

    Stopped in to just take a look at vehicles. I had small idea as to what I wanted but Marvin immediately went to work and found the best vehicle for m

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    y financial situation. I couldn't be happier being my first time buying from a car dealer. Being in the military you always hear horror stories of dealers putting soldiers into situations that are incredibly bad for their financial situation. Marvin did the exact opposite, he was very trustworthy and made sure that I was getting the best deal I could for my situation.

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    Does recommend this dealer

Sierra Toyota
2596 E Fry Blvd Sierra Vista, AZ 85635
New (520) 458-8880
Used (520) 458-8880
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