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Reviews

Average Ratings

4.9
861 lifetime reviews. Includes reviews of Sierra Toyota from DealerRater.com
  • Great!
    April 21, 2017

    This was my first time at Sierra Toyota but it won't be my last! Charlene was very professional and knowledgeable. She made me feel important and ...


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    This was my first time at Sierra Toyota but it won't be my last! Charlene was very professional and knowledgeable. She made me feel important and like family. The whole experience was great I would like to recommend Sierra Toyota to everyone !

    Does recommend this dealer

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  • Customer care and service
    April 19, 2017

    Very pleased with excellent service at every visit. All the employees I have dealt with are courteous , friendly and professional. I have purchase...


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    Very pleased with excellent service at every visit. All the employees I have dealt with are courteous , friendly and professional. I have purchased a new car from them and prior to the purchase had my old car serviced at this dealership.

    Does recommend this dealer

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  • wonderful buying experience
    April 17, 2017

    Marvin was absolutely exceptional every time i have purchased a vehicle. I was able to tell him what i needed and wanted in a car and he did every...


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    Marvin was absolutely exceptional every time i have purchased a vehicle. I was able to tell him what i needed and wanted in a car and he did everything he could to satisfy my needs.

    Does recommend this dealer

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  • Best Car Buying Experience
    April 11, 2017

    First, let me start by saying that Marvin Morris was recommended to us by a friend who does not recommend anyone lightly. As we had just had a nig...


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    First, let me start by saying that Marvin Morris was recommended to us by a friend who does not recommend anyone lightly. As we had just had a nightmare of a car buying experience at another local dealership two months earlier, we were wary but open to the opportunity with Sierra Toyota based on the recommendation alone. Marvin did not disappoint! I took my boys with me without my husband, and he treated me with respect and polite professionalism. He never talked down to me (as has happened before when dealing with cars), and answered all my questions with real, well, answers. Big kudos! He also engaged the boys (19 and 6) as people and not nuisances (which, given the bazillion questions the younger kid asked, is phenomenal!). He impressed us further, when I returned a couple days later with my husband. Marvin was great about keeping us informed about where we were in the process, providing data on all options for both cars we were considering, and kept us hydrated and engaged in what is never a fast process. I appreciated greatly that he went over the manuals, too! No one has ever done that before! They kind of just give them to you. So yay! They were able to meet the financial requirements we had for the sale, and we left with a great new car! We would definitely recommend this team to any friends looking to buy a new car! (Alternately, though not our personal experience, when I asked my friends about Sierra Toyota, everyone had only good things to say about the dealership and the sales associates! So kudos!)

    Does recommend this dealer

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  • Excellent
    April 9, 2017

    Recently we purchased a 2017 Toyota Avalon from Sierra Toyota. Ms. Ali Bailey was our sales person. I initially spoke to Ali on the phone prior ...


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    Recently we purchased a 2017 Toyota Avalon from Sierra Toyota. Ms. Ali Bailey was our sales person. I initially spoke to Ali on the phone prior our visit That was my first contact with her. Our experience working with Ali and purchasing our Toyota was very positive. Our new Toyota is loaded with new technology. Ali took much time with us answering our questions as well as demonstrating to us many features that would be useful to us. She set up our Iph6, blue tooth, and voice feature on the audio. Ali introduced us to the service dept. parts dept. and Ms. Elsie Macmillan. A first for us when purchasing a car through a dealership. I would also like to mention that Brian Moldenauer and Scott were extremely helpful through the purchase process. Ali Bailey's professionalism, product knowledge, and customer service is a definite asset to the Sierra Toyota Dealership and the Toyota product. Donald and Teresa King Sahuarita, AZ

    Does recommend this dealer

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  • Excellent
    April 7, 2017

    This is the second vehicle that we have purchased from Sierra Toyota. We just traded in a 2002 Highlander for a 2017 RAV4. Our experience with t...


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    This is the second vehicle that we have purchased from Sierra Toyota. We just traded in a 2002 Highlander for a 2017 RAV4. Our experience with the dealership, salesmen & the owner was excellent. I have admired the owner, Elsie Macmillan, as a businesswoman for many years. I have been impressed with the quality of service from everything from maintenance to sales. We have had nothing but the best service. I am very loyal to this dealership. I did not even consider going to another dealership for the purchase of my new vehicle.

    Does recommend this dealer

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  • Stress free car buying!
    April 7, 2017

    From the first time we walked in It was a stress free, no pressure environment. We felt very comfortable. Our salesman Marvin was outstanding and...


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    From the first time we walked in It was a stress free, no pressure environment. We felt very comfortable. Our salesman Marvin was outstanding and helpful in getting the vehicle we wanted at the price we asked. We had a trade in and their offer for the trade in was more than fair!

    Does recommend this dealer

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  • Friendly, Knowledgeable, and Comprehensive Sales
    April 4, 2017

    We have purchases vehicle at Sierra Toyota, under the current owner and management, for over 10 years. We have purchased three vehicles (2 new an...


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    We have purchases vehicle at Sierra Toyota, under the current owner and management, for over 10 years. We have purchased three vehicles (2 new and 1 used) in the last 18 months. We have worked with Mr. Carlos Flores in all of these purchases, plus the purchase of a 2012 Sienna Van, which was the first time we worked with him. Now that you know that, you probably wonder why we did our business there. Mr. Flores and the Sierra Toyota team backing him up, make buying a vehicle a hassle free, no pressure, and fair pricing pleasure. We won't go anywhere else, especially when you factor in their excellent service department and Toyota reliability and selection. They always have a large selection of vehicle to choose from. If you can't find exactly what you want, order it as we did our 2016 Tacoma.

    Does recommend this dealer

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  • My first easy & productive car buying experience
    March 22, 2017

    My SV Toyota sales rep, Marvin Morris, listened to my vehicle requirements and gave me sound viable solutions not just from a vehicle capabilities...


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    My SV Toyota sales rep, Marvin Morris, listened to my vehicle requirements and gave me sound viable solutions not just from a vehicle capabilities perspective; but, also solutions that made sense for me financially. Marvin's demeanor and positive attitude contributed immensely to my car buying experience, I was truly treated as a guest vice merely a potential customer. I found myself not just buying a vehicle; but, buying into a services-oriented relationship with dealer ownership and all the positive organizational implications that came with it. Truth be told, vehicles often sell themselves . . . SV Toyota went the proverbial extra mile to ensure that my needs were met.

    Does recommend this dealer

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  • VERY PLEASANT BUYING EXPERIENCE
    March 20, 2017

    THIS WAS MY 3RD TOYOTA PURCHASE SIERRA TOYOTA. I LOVE THE CAR'S AND APPRECIATE THE NO PRESSURE POLICY. BOTH MARK WHO I MET ON ENTERING THE BUILDIN...


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    THIS WAS MY 3RD TOYOTA PURCHASE SIERRA TOYOTA. I LOVE THE CAR'S AND APPRECIATE THE NO PRESSURE POLICY. BOTH MARK WHO I MET ON ENTERING THE BUILDING AND BECAUSE HE HAD AN OTHER CUSTOMER COMING IN HE ASKED IF IT WOULD BE OK IF MARVIN WORKED WITH ME. THE CONSIDERATION THEY BOTH HAD FOR ME AND EACH OTHER SAYS ALOT ABOUT HOW THIS DEALERSHIP IS RUN. GREAT JOB ELSIE!! YOU TEAM TRULY STANDS OUT.

    Does recommend this dealer

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