Reviews
excellent attention, personalized and by phone, they
excellent attention, personalized and by phone, they inform me at the time replacement of parts
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Toyota Prius was misdiagnosed had to go to desert toyota
Toyota Prius was misdiagnosed had to go to desert toyota to figure it out spent $1500 on parts problem was larger than your diagnosis didn’t get a return
- Customer service 3.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 2.0
- Does not recommend this dealer
- Came in for service or repair
Hello Mr. Ford, I'm sorry we were unable to provide a complete diagnosis on your Prius. I would like to discuss this further please email me at your convenience at austin@sierratoy.com Thank you, Austin Fornof Service Manager
Cford@anthem-equity.com
Austin The root cause that my 2009 Toyota Prius was having was a failure in the head gasket according to desert toyota. Invested $1500 in new front fans Sierra Toyota. The fans were both operable when I brought Prius in maybe little wobbly. The car is not worth fixing according to desert toyota due to head gasket failure. Wouldn’t have put fans in with this diagnosis that is the core problem.
Always friendly, efficient and excellent service!
Always friendly, efficient and excellent service! Highly recommend for all your service and sales needs!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Professional and and complete service.
Professional and and complete service. Found a tire problem on a replacement tire and discussed options for repair.
- Customer service 4.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Great service The sales person was knowledgeable and
Great service The sales person was knowledgeable and friendly. Will buy from them again. Good experience
- Customer service 4.0
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
The sales team is very congenial and professional.
The sales team is very congenial and professional. They were not afraid to say they didn’t know the answer to something but that they would find out.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Greeted as drove in.
Greeted as drove in. Service advisor completed and had me sign paperwork. Was happy to receive wash at Misters.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Always respectful and professional.
Always respectful and professional. I wouldn't go anywhere else. Why do I have to write 15 words?
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
Very nice and knowledgeable folks to do business with!
Very nice and knowledgeable folks to do business with! Professional and attentive staff. We’ll be back 👍
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair
The service department is extremely helpful, courteous,
The service department is extremely helpful, courteous, timely and I get the feeling they care
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Came in for service or repair