Reviews
Wonderful experience at SV Toyota
I will purchase through this dealership again! After test-driving the vehicle, I needed much of the negotiation and paperwork to occur online. I'm happy to say that I barely spent two hours actually at the dealership during this entire process before driving away in my new vehicle. The staff embraces technology and were very professional and competent. Word-of-mouth is getting around and this dealership lives up to its excellent reputation.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Friendly and Professional Dealership
From first contact with Sierra Toyota online to walking into their establishment I was impressed with their knowledge and professionalism. Gave me ample time to look around and ask questions. Once I made the decision to purchase a vehicle they were very proficient and speedy on processing the paperwork and getting me on my way. I am very satisfied with my purchase and would defiantly return again when looking for a new vehicle.
- Customer service —
- Buying process —
- Quality of repair 4.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Professional Mannner
The experience was very exceptional. From test drive to paper work to car introduction everything was handle in a professional manner. We look forward to our continue relationship.
- Customer service —
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Excellent Dealership
The staff at Sierra Toyota, Sierra Vista, AZ, was friendly, knowledgeable, efficient and demonstrated a pride in Toyota. Their service far surpassed the very best that I would anticipate in purchasing a vehicle.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Found my MidLife Crisis Car at Sierra Toyota
It sounds funny to think of a MidLife Crisis and Toyota because by reputation Toyota is associated with practical not frivolous but I actually found my first sports car at Sierra Toyota. I have always wanted to own a Candy Apple Red Mustang but I am very loyal to Toyota. So imagine my joy when I found a beautiful Candy Apple Red Ford GT (used) on the lot. It had everything I wanted in a mustang and I had actually been searching for something like it for over 3 months. I so appreciate my husband and Marvin Morris for all the work they put into getting me this car and so quickly. I saw it Wednesday late afternoon and was driving it off the lot 24 hours later.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
Purchase Experience
I enjoyed working with Francisco and the whole staff. It was my first pleasant un stressful purchase experience. I will recommend this dealership to friends and family.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Another great purchase experience
Over the past 4 years our family has purchased 3 new and 1 used vehicle from Sierra Toyota and it is the first place we go to when shopping for a vehicles. The sales and service staff are always professional and easy to work with. Our salesman, Mark Weeks, was excellent, easy to work with, did not pressure me in any way and took the time answer all of my questions. Mark sold me an AWESOME used Tundra and even called a few days later to see how I liked the truck. Mark went above and beyond to make sure I was happy with my purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a used car
New Car
I arrived at the dealership and was greeted by Carlos Flores. I had been researching cars on-line and wanted to check out the Toyota Avalon. Carlos showed me all of them that were on the lot and helped me compare the different trim levels and options. We went for a test drive and Carlos went over the features. I decided on the XLE touring. I got an excellent deal on my trade-in and the financing part was hassle free. I picked up my car the next day and Carlos went over all the features with me again. He's very knowledgeable on the vehicle and was great to work with. No pressure sales pitch, just a great experience. I highly recommend Carlos when stopping by the Toyota dealership.
- Customer service 5.0
- Buying process —
- Quality of repair —
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Marvin helped us with everything immensly. He is excellent
Everything about the operation of our truck was explained in detail by Marvin. He went the extra mile to make our buying experience a good one. We will be going to Sierrra Toyota for our next auto purchase.
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
Completely Satisfied!
We worked with several folks at this dealership and couldn't have been more pleased with the way we were treated and the level of professionalism of the team. Truly a no hassle experience and the most enjoyable vehicle transaction we've ever done!
- Customer service 5.0
- Buying process —
- Quality of repair 5.0
- Overall facilities —
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car