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Reviews

4.4
19 lifetime reviews.
  • Buying Process

    This was a non-pressured experience. Sales people and finance personel were very friendly and helpful. Provided many choices for exactly what was ...


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    This was a non-pressured experience. Sales people and finance personel were very friendly and helpful. Provided many choices for exactly what was wanted by the customer. They have gained a loyal customer, who highly recommends this dealership to anyone who is interested in purchasing or leasing a new vehicle, or buying a used vehicle. Thank you Heather, Susan, and Jeff for all your time and help. Being back in a GMC has put me in seventh heaven!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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  • Exceptional

    I recently purchased a 2002 yellow ford thunderbird. It has been my dream car for a long time. Very impressed with salesman ,Rick. He was super ac...

    Dealer Response

    Thanks for the wonderful feedback, Carolyn. We strive to provide excellent service to our customers at Saybrook Buick GMC, and we are thrilled you...


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    I recently purchased a 2002 yellow ford thunderbird. It has been my dream car for a long time. Very impressed with salesman ,Rick. He was super accommodating friendly and really extended himself more than any auto salesman that I ever met. Dealer staff was also very friendly and did not feel pressured. I would not hesitate to buy a car from this dealer.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Thanks for the wonderful feedback, Carolyn. We strive to provide excellent service to our customers at Saybrook Buick GMC, and we are thrilled you've had such a great experience working with Rick and our team in the purchase of your Ford Thunderbird! If you have any additional needs or questions, please give us a call. You really made our day today!


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  • Excellent !!!!! service experience

    I would like to comment on the outstanding customer service received by Bobby Clark and Scott Graves. I have interfaced with many customer service...


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    I would like to comment on the outstanding customer service received by Bobby Clark and Scott Graves. I have interfaced with many customer service representatives from multiple dealers over my lifetime. Without a doubt, these two individuals have been the best I have dealt with hands down. From my first dealings with them, they were extremely professional and responded to my concerns regarding my 2015 GMC Sierra. They both worked well with me and were very attentive. Every item that was discussed was quickly and easily corrected. Everything they did was honest, straight forward and they delivered on my expectations. I sincerely hope Saybrook Buick GMC continues to hire people of this caliber to represent the excellence of this company. You have just earned a repeat customer who has not purchased a GM product since the 80s due to poor customer service. I will also be recommending your company to all interested persons in need of a new vehicle and or service to currently owned vehicles keep up the good work.

    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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