Fiat of Glenbrook

1.0 out of 5 (1.0) 6 reviews

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1.0 out of 51.0
6 lifetime reviews.
this dealer
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Quality of Repair
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Overall Facilities
3.0 out of 5
Buying Process
Not Applicable
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Reviews

  • 1.0 out of 5
    Terrible Customer Service
    April 20, 2016

    We purchased out 2013 new from this dealership. When we purchased this Fiat our concern was that we live 45 minutes away from this dealership but was ...assured they could take care of any problems we had. We have taken it back for service and repairs several times since than and have had nothing but trouble with Customer Service. We love our Fiat but are considering getting rid of it because we are tired of dealing with this dealership.

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    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?

  • 5.0 out of 5
    First experience was best experience!
    March 7, 2015

    LT was awesome. He worked hard for us, getting the price we could afford and didn't rush us when we were hesitant. He came in on his day off to close ...the deal. He even watched our 4 year old while we were in the finance meeting. We've wanted a Fiat for a while now, it's the only car we focused on and LT made sure that happened.

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    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 5.0 out of 5
    my 2nd fiat
    February 25, 2015

    this is my 2nd fiat. I love it..............................................................................................

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

  • 5.0 out of 5
    NEW FIAT I LOVE IT
    February 11, 2015

    easy as 1,2,3. gave me what I wanted and off I went

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 5.0 out of 5
    Best Experience!!
    February 11, 2015

    Best place to buy a car. LT was awesome! Fast and easy

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

  • 1.0 out of 5
    Car is great the service sucks
    April 10, 2014

    Bought a fiat 500 pop, was fast and easy, while we were test driving notice something wrong with the drivers mirror. Told the sales person. He said no... problem we can fix it, They took the car, ordered the mirror, and we were going to have it fixed when we brought the vehicle in for the detail cleaning. Well the mirror was the wrong one ordered, and the detail job they did could of been done by a 6 year old. I had to reclean the car myself to take off the wax marks on all the plastic on the car. Oh and it took all day to detail the car. So we picked up the car, waited for the mirror to come in, which was told would be the next day. That was a Monday. Got a call on Wednesday, at 4:pm that the part was here. Try to call that evening, at 4:20 pm to make appointment. The service writer wasn't there, had left. And no one could take our appointment at that time. So had to call back the next day. Now have to wait a week for the mirror to be installed, because they only have two certified tects. That can install the mirror and one is going to be in school. I also saw the customer satisfaction percentage which is 87, that is real low for a dealership. So buyer beware of the dealership. Buying the car was great. Anything after that good luck.

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    Does not recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?

Fiat of Glenbrook
100 W Coliseum Blvd Fort Wayne, IN 46805
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