Precision Toyota of Tucson

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Reviews

Average Ratings

4.6
747 lifetime reviews. Includes reviews of Precision Toyota of Tucson from DealerRater.com
  • fastest and easiest car purchase experience i have

    the fastest and easiest car buying experience i have ever had. i have purchased quite q few vehicles and there usually has been a hassle.

    Dealer Response

    Thank you for trusting us and for the kind words about our dealership, Darryl. We plan to continue giving great customer service to all our custom...


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    the fastest and easiest car buying experience i have ever had. i have purchased quite q few vehicles and there usually has been a hassle.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for trusting us and for the kind words about our dealership, Darryl. We plan to continue giving great customer service to all our customers. Don't hesitate to ask if there is anything else we can do to help you. Visit us on Facebook for more updates. Jason Scott | Precision Toyota of Tucson | jscott@pretoy.com


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  • The way all dealers should be like.

    I've purchased both new and used autos from Precision Toyota, and they're the only dealer in town that I can give a positive review for. They mak...

    Dealer Response

    We appreciate the five-star review! We are thrilled that you have had such positive experiences with both our sales and service departments. We lo...


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    I've purchased both new and used autos from Precision Toyota, and they're the only dealer in town that I can give a positive review for. They make the purchasing experience very easy, and always offer the best deal in town. Their service department was great to work with when my wife's Highlander needed some work completed. As a whole, this dealership is awesome from start to finish, and I'll be back for more vehicles. Keep up the great work.

    Does recommend this dealer
    Shopped for a new car
    Shopped for a used car
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We appreciate the five-star review! We are thrilled that you have had such positive experiences with both our sales and service departments. We look forward to seeing you again in the future. Sunny Davis, Customer Relations Manager, Precision Toyota of Tucson, sdavis@pretoy.com, 520-795-5565


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  • It was a pleasant and reasonable experience
    April 27, 2017

    Pooja was very professional and not pushy. On the day I picked it up she very helpful and not in a hurry to move you on.

    Precision Toyota of Tucson

    Thank you for your review, we appreciate it. I am glad to hear that Pooja was able to take care of you. I will be sure to tell her to keep up the ...


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    Pooja was very professional and not pushy. On the day I picked it up she very helpful and not in a hurry to move you on.

    Does recommend this dealer
    Precision Toyota of Tucson

    Thank you for your review, we appreciate it. I am glad to hear that Pooja was able to take care of you. I will be sure to tell her to keep up the great work. Our team always wants our customers to feel at ease. It's our goal to give you guys a great, hassle-free experience. We appreciate your business and we hope you come back and see us again! Sunny Davis, Customer Relations Manager, Precision Toyota of Tucson, sdavis@pretoy.com, 520-795-5565


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  • I don't normally write reviews
    April 26, 2017

    I don't normally write reviews, but I was so shocked at how easy and fast our experience was at Precision Toyota I felt they deserved it! Matt Asa...

    Precision Toyota of Tucson

    .

    Precision Toyota of Tucson

    Thank you for the review! We're happy to see that Matt, Carlos, and Mark helped you have a great experience at our dealership. We strive to ensure...


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    I don't normally write reviews, but I was so shocked at how easy and fast our experience was at Precision Toyota I felt they deserved it! Matt Asanovich, Carlos Anaya and Mark (from finance) were so helpful! They were great at listening to our needs and wants, and finding us the perfect vehicle with the right payments. We are so happy with the way we were treated, and shocked at how fast the process was! I would highly recommend anyone looking for a vehicle to speak to these gentlemen!!

    Does recommend this dealer
    Precision Toyota of Tucson

    .

    Precision Toyota of Tucson

    Thank you for the review! We're happy to see that Matt, Carlos, and Mark helped you have a great experience at our dealership. We strive to ensure all our customers feel welcome and respected, so we're happy to see your review. We appreciate your business and your recommendation! Sunny Davis, Customer Relations Manager, Precision Toyota of Tucson, sdavis@pretoy.com, 520-795-5565


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  • Do not buy from here, they are rude and wasted 6 hours
    April 24, 2017

    Do not give them your hard earned money, they don't want it anyways according to Matt and Omar. My wife and I spent two days at precision toyota ...


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    Do not give them your hard earned money, they don't want it anyways according to Matt and Omar. My wife and I spent two days at precision toyota making a deal on a car. My experience with the sales team was not bad. The sales man tried some of the old school tricks of putting a line on a blank piece of paper, scribbling a bunch of numbers on it and trying to get me to sign it. I told him if that was the deal then he should sign it. It took hours to finally try and get a deal that we could agree on. I went home when we could not agree on a number. To my surprise they called me first thing the next morning to come in for the number we felt was reasonable. After another couple of hours we finally had the paperwork in front of us, then came in Mike. Mike the manager was extremely aggressive, and made me and my wife extremely uncomfortable. My wife asked him to not be so aggressive towards her and he stated "i'm not aggressive this is just me"... Very aggressively. When he finally left, I asked to see the other manager Omar. I only wanted to let another manager know that I felt uncomfortable with how Mike treated me and my wife. I told Omar about the interaction and dismissively he said"there are three sides to every story". And that I should basically just get over it. I let Omar know that the way he was treating a customer who was minutes away from giving them a check was a poor way to get a return customer and that I was going to warn others to not spend their money at precision toyota. Omar said that it takes a bad Apple (referring to me) to ruin the tree. Then very condescending asked if I was that unhappy then why was I buying a car from them. I turned around, grabbed my wife, cancelled the check and walked out. I can not believe that Omar and Matt were so aggressive and prideful that they were willing to let 34k walk away so easily. I didn't want any extras, the price was already set, I just didn't want to be treated as if it was my fault that they were jerks to us.

    Does not recommend this dealer

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  • DONT BUY FROM THEM

    Do not give them your hard earned money, they don't want it anyways according to Matt and Omar. My wife and I spent two days at precision toyota ...

    Dealer Response

    Dear Derek, thank you so much for speaking with us about your experience and our open communication. We really appreciate your feedback and will ...


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    Do not give them your hard earned money, they don't want it anyways according to Matt and Omar. My wife and I spent two days at precision toyota making a deal on a car. My experience with the sales team was not bad. The sales man tried some of the old school tricks of putting a line on a blank piece of paper, scribbling a bunch of numbers on it and trying to get me to sign it. I told him if that was the deal then he should sign it. It took hours to finally try and get a deal that we could agree on. I went home when we could not agree on a number. To my surprise they called me first thing the next morning to come in for the number we felt was reasonable. After another couple of hours we finally had the paperwork in front of us, then came in Mike. Mike the manager was extremely aggressive, and made me and my wife extremely uncomfortable. My wife asked him to not be so aggressive towards her and he stated "i'm not aggressive this is just me"... Very aggressively. When he finally left, I asked to see the other manager Omar. I only wanted to let another manager know that I felt uncomfortable with how Mike treated me and my wife. I told Omar about the interaction and dismissively he said"there are three sides to every story". And that I should basically just get over it. I let Omar know that the way he was treating a customer who was minutes away from giving them a check was a poor way to get a return customer and that I was going to warn others to not spend their money at precision toyota. Omar said that it takes a bad Apple (referring to me) to ruin the tree. Then very condescending asked if I was that unhappy then why was I buying a car from them. I turned around, grabbed my wife, cancelled the check and walked out. I can not believe that Omar and Matt were so aggressive and prideful that they were willing to let 34k walk away so easily. I didn't want any extras, the price was already set, I just didn't want to be treated as if it was my fault that they were jerks to us.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Dear Derek, thank you so much for speaking with us about your experience and our open communication. We really appreciate your feedback and will use it to better Precision Toyota for the future. If we can be of any further/future assistance to you please let us know. It's very clear that you are a class act and full of integrity. Thank you for your service to our country. Sincerely, Sunny Davis Customer Relations Manager Precision Toyota of Tucson 520-795-5565 sdavis@pretoy.com


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  • Bait 'n Switch
    March 12, 2017

    Came in looking for an 86, found the white, manual transmission I was looking for, cool beans chico. Got their OTD price and told 'em I was gonna ...


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    Came in looking for an 86, found the white, manual transmission I was looking for, cool beans chico. Got their OTD price and told 'em I was gonna shop around and make a decision later. (I was also looking at the BRZ, same car, different make) Couple days later I'm back with my car to get a trade in value w/ the intention on purchasing the 86. While I'm waiting around in the lobby, I notice another MT 86 on the showroom floor with a sticker saying it's "now only $26,900~...same options, same everything. I keep this in mind. When dude gets back to me I ask to see a breakdown of the price I'm being given. Car is being shown as $28,482 before all the tax/fees. I mention the price on the showroom 86 and this guy comes up with "something something oh yeah management just does that to bring people in". Bruhh. He then offered to lower it $900 to $27,582. I'm stunned at what's going on here. Part of me knows with a little effort I could have gotten them to match the sticker price THAT THEY ARE OPENLY ADVERTISING. But then I think to myself, I'm bringing my car to these people for the next 5 or so years. No thanks hombre. I now own a BRZ 👌 Cute young lady at the front desk was about all this place had going for it. I give her 5 stars.

    Does not recommend this dealer

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  • Dont believe them when they say a Car is there...

    I just want to start by saying thank you for utterly wasting two and a half hours of my time and my gas. I called about a car and they checked to...

    Dealer Response

    Anthony - we appreciate your feedback and I thank you for taking the time to respond to my followup email about your experience. I have some new i...


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    I just want to start by saying thank you for utterly wasting two and a half hours of my time and my gas. I called about a car and they checked to make sure it was there. They told me it was indeed there but that the car was going to auction tomorrow since it had been on the lot for 60 days. So I move some important things around to go see the car about 45 minutes after I had called. I get there and they tell me the car is an hour away and on its way back to the dealership! They gave me some weird excuse about the car selling but the sale falling through. Apparently whoever told me the car was there for sure, never "physically checked to make sure it was there". So I decide to wait for the car. An hour and a half later I get a call saying the car isn't going to get there tonight. So after driving 30 minutes to get to the dealership and waiting an extra hour and a half, the salesman asks if I want to buy the car without seeing it! I told him of course I don't want to buy a car I haven't seen. So he tells me he will call me when the car arrives the next day and is ready to be sold. So I drive another 30 minutes to get back home only to get a call from the salesman telling me that someone went and bought it "without seeing it". It's amazing that a car that has been sitting on the lot for 60 days happens to get sold within an hour by people who don't even want to see it first. So again, thank you for utterly wasting 2 and a half hours of my time and my gas.

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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    Dealer Response

    Anthony - we appreciate your feedback and I thank you for taking the time to respond to my followup email about your experience. I have some new information to share with you! I called you at the number you provided and left 2 voicemails. If you could please return my call at your convenience, I can be reached directly at 520-665-3746. Our whole team works hard to provide every guest with a fast, pleasant experience. I look forward to working with you more so we can make things right for you. Thank you again, Sunny Davis, Customer Relations Manager, Precision Toyota of Tucson, sdavis@pretoy.com, 520-795-5565


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  • New Buyer
    October 21, 2016

    Jaff as really great! He took his time to explain all the details and made sure it was what I wanted. He made me feel more like a family member th...

    Precision Toyota of Tucson

    Thanks for your kind review! We're so glad to hear that Jaff provided you with the great service you deserve. We'll let him know to keep up the ...


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    Jaff as really great! He took his time to explain all the details and made sure it was what I wanted. He made me feel more like a family member then anything else. He truly had my best interest at heart. I highly recommend this dealership as well as Jaff!

    Does recommend this dealer
    Precision Toyota of Tucson

    Thanks for your kind review! We're so glad to hear that Jaff provided you with the great service you deserve. We'll let him know to keep up the excellent work. We hope to see you again, thank you for your business and your recommendation!


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  • Not Happy
    October 14, 2016

    I called from out of town to request pricing for a new truck, the price quoted over the phone was a lot lower than the actual price when I got to...

    Precision Toyota of Tucson

    It's disappointing to hear that we didn't meet your expectations. We always strive to provide our customers with clear and honest information abo...


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    I called from out of town to request pricing for a new truck, the price quoted over the phone was a lot lower than the actual price when I got to the dealership. They lied to me

    Does not recommend this dealer
    Precision Toyota of Tucson

    It's disappointing to hear that we didn't meet your expectations. We always strive to provide our customers with clear and honest information about our prices. We would appreciate a chance to make it up to you; please contact me so I can help. -Sunny Davis, Customer Relations Manager, Precision Toyota of Tucson, sdavis@pretoy.com, 520-795-5565


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