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Reviews

Average Ratings

3.7
152 lifetime reviews. Includes reviews of Melloy Nissan from DealerRater.com
  • Great Service

    They made me feel like family. Got a great deal and a great car. The sales rep was amazing.


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    They made me feel like family. Got a great deal and a great car. The sales rep was amazing.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Outstanding Customer Service

    Thank you to all the staff at Melloy Nissan for an overall very pleasant experience! Isaiah does this company proud as does our dealer, Troy Willi...


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    Thank you to all the staff at Melloy Nissan for an overall very pleasant experience! Isaiah does this company proud as does our dealer, Troy Willingham. He really cut to the chase with no frills (though lots of chuckles) as he swiftly assessed our needs and got us to the perfect fit! I enjoyed his personable manner.....he "gets" all the dynamics a couple faces in their decisions and approaches that with tactful humor & authority to help navigate their best options. I highly recommend this dealership. It's nice that we can enjoy the experience while deciding on the best vehicle without feeling pressured either. My loyalty will be with these folks as we lean towards purchasing a Nissan.

    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • The most loyal I've been to any car dealership
    December 13, 2016

    I've never been a person who cared which dealership I went to. That's until I started taking my 2013 Nissan Juke to be serviced at Melloy Nissan. ...


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    I've never been a person who cared which dealership I went to. That's until I started taking my 2013 Nissan Juke to be serviced at Melloy Nissan. I quickly noticed how "switched on" this dealership is. Swift. Friendly. Responsive to customer feedback. When I decided to trade in my 2013 Juke for the 2016 edition, I went straight to Melloy. I knew I wanted to deal with Susan Miller because she's super friendly and fun, as well as being a very good listener. I went straight up to her without messing around and things started pumping. She made my desired deal happen fast. There were no hitches and I'm totally thrilled with my purchase. I will continue to have my Juke serviced at Melloy (I ask for David Engles every time). I trust Nissan and I trust Melloy Nissan. I got to meet one of owners and I was warmed by how humble he is, and how attentive he was to everything I said. He emanated the vibe that every customer is important and practically gets absorbed into the family. Great example of how to create an enduring business.

    Does recommend this dealer

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  • Avoid Melloy Nissan Service Center
    October 28, 2016

    All in all, AVOID MELLOY NISSAN SERVICE CENTER. I brought in my undamaged NVP for an oil change and weather stripping issues. Short version - 2 ...

    Melloy Nissan

    Melloy Nissan values the trust that our customers place in us when they bring their vehicles in for service. Unfortunately we failed to live up t...


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    All in all, AVOID MELLOY NISSAN SERVICE CENTER. I brought in my undamaged NVP for an oil change and weather stripping issues. Short version - 2 accidents in one week caused by 2 certified NVP technician who are suppose to be subject matter experts. Once you buy your vehicle, don't take it here unless you want unprofessional and negligent care of your vehicle. I was told they have an honesty policy so they told me that my vehicle was in an accident otherwise I would not have been the wiser! Wow, the honesty policy should have been to ensure that if the employee is not capable to drive my NVP, don't let them drive... we could have avoided this headache. Now in 5 years time, I have to worry about rust issues depending on the skills of the Melloy Nissan Body Shop. I had to deal with Mike Anderson, Service Manager (the fall guy) but he wasn't helpful, his words were more of a coup-out. Then I had to deal with Dan Melloy, Service Manager, he wasn't helpful either. Finally, I had to initiate the conversation with Roy Benson, General Manager, he isn't professional or sympathetic to the fact that his employees caused my NVP to be in 2 accidents in 1 week.

    Does not recommend this dealer
    Came in for service or repair
    Melloy Nissan

    Melloy Nissan values the trust that our customers place in us when they bring their vehicles in for service. Unfortunately we failed to live up to this with your vehicle. We did however correct all of the damage that was done to your vehicle and provided you with a lifetime warranty on the repairs. We also refunded that charges for the original services plus $500.00 for your inconvenience as well as provided you with a rental at no charge during the time that your vehicle was being repaired. We are very sorry that you did not feel that this was adequate compensation for our mistake.


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  • need to explaiin things better
    September 24, 2016

    more detail needs to be provided when reviewing item regarding a vehicle when going over thngs such has featured warranties and vehicle informati...

    Melloy Nissan

    Anthony, Thanks for your feedback. I have passed your suggestions to our Sales Managers and they have already implemented training to provide ou...


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    more detail needs to be provided when reviewing item regarding a vehicle when going over thngs such has featured warranties and vehicle information regarding auto features

    Does not recommend this dealer
    Melloy Nissan

    Anthony, Thanks for your feedback. I have passed your suggestions to our Sales Managers and they have already implemented training to provide our customers with more relevant information.


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  • Best Experience I ever had!
    August 26, 2016

    I bought my Juke here and it was the best car buying experience I ever had. They gave me a great deal and were very easy to work with. I was in an...


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    I bought my Juke here and it was the best car buying experience I ever had. They gave me a great deal and were very easy to work with. I was in and out in less than 90 minutes!

    Does recommend this dealer

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  • Best car buying experience I ever had!

    I bought my Juke here and was very impressed with how easy they made it. Got a great deal and I was in and out in less than 90 minutes!


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    I bought my Juke here and was very impressed with how easy they made it. Got a great deal and I was in and out in less than 90 minutes!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Poor customer service
    August 22, 2016

    Sales person had no concern in helping someone with a vehicle, only concerned about doing a credit app, and eager to say couldn't help

    Melloy Nissan

    Bill, I am sorry that we were unable to help you get a vehicle. We try very hard to get all of our customers approved through one of our many le...


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    Sales person had no concern in helping someone with a vehicle, only concerned about doing a credit app, and eager to say couldn't help

    Does not recommend this dealer
    Melloy Nissan

    Bill, I am sorry that we were unable to help you get a vehicle. We try very hard to get all of our customers approved through one of our many lending sources. Unfortunately, not all of our customers will qualify for an automobile loan and a thorough application is needed to determine if a customer qualifies for a loan and if he does, what type of vehicle he can purchase.


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  • Excellent service...

    I made the drive to Melloy Nissan as my local dealer was lacking inventory for me to choose from. I was handled professionally and courteously. Th...


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    I made the drive to Melloy Nissan as my local dealer was lacking inventory for me to choose from. I was handled professionally and courteously. They were able to work out a deal getting me out of not one but two vehicles that I was upside down in, which I greatly appreciated.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Transmission repair
    July 20, 2016

    Thank you Jeff Benson and crew! My transmission went out and they worked hard to get it replaced under extended warranty. Since I was visiting the...


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    Thank you Jeff Benson and crew! My transmission went out and they worked hard to get it replaced under extended warranty. Since I was visiting there was a "time" factor. Jeff took as much interest in my needs as he did about the repair. I live in Texas but will go to Malloy when I decide to buy another car! Thanks Guys. A+ R Heald

    Does recommend this dealer
    Came in for service or repair

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