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Richardson Chrysler Jeep Dodge Ram

(626 reviews)
Visit Richardson Chrysler Jeep Dodge Ram
Sales hours:
Service hours:
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Sales Service
Monday 8:30am–8:00pm 7:00am–7:00pm
Tuesday 8:30am–8:00pm 7:00am–7:00pm
Wednesday 8:30am–8:00pm 7:00am–7:00pm
Thursday 8:30am–8:00pm 7:00am–7:00pm
Friday 8:30am–8:00pm 7:00am–7:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday Closed Closed
New (972) 755-1973 (972) 755-1973
Used (972) 591-0287 (972) 591-0287
Service (972) 591-0743 (972) 591-0743

Reviews

(626 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Richardson Chrysler Jeep Dodge Ram from DealerRater.

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Great customer service

Great customer service and professionalism. Alan Carroll super job!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five stars, Christina! We look forward to working with you again in the future!

The service was awesome!

I reluctantly came into this dealership because of all the bad reviews, but I had a recall on my Wrangler. I could not be happier with my service! HB was awesome- he clearly communicated every aspect of what was going on and didn't make me feel like I was being taken advantage of. I will absolutely come back!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
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Dealer response

Thanks for taking the time to share your experience! We are happy to hear that our team took excellent care of you and got you back on the road quickly. We hope to be of service to you again!

Recommend Richardson Jeep & Larry Bristow

I had a great experience at Richardson Chrysler Jeep - my sales person was Larry Bristow. He was professional, had great product knowledge and follow through. I highly recommend him!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
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Dealer response

Thanks for the five stars, Joyce! We are happy to hear that Larry went above and beyond for your car-buying experience. We hope to see you again!

Two Thumbs Up

Buying cars isn't always easy, but Brian Collier certainly made this experience the easiest and smoothest I've ever had. Great salesmanship, and he really cared about my needs and wants. Everyone needs a salesperson like that.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! Your wonderful comments keep us motivated and working hard for all of our guests. We hope to see you again here at Richardson CJDR!

Great

The experience with Brian Collier was the best ever... will send friends and family.... loving my 2017 Jeep Wrangler unlimited rubicon recon... having fun everyday....

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five stars! We are happy to hear that Brian found the perfect car for you. We wish you many happy miles in your new Wrangler!

Great Experience

Richardson CJD is the place to buy a vehicle. Thanks for your great customer service and professionalism Alan Carroll. Great overall experience at this dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the five stars! It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Richardson CJDR!

Excellence!

Identified vehicle interested in on line and sent contact info. Received call within 30 minutes from Jake, used car manager. Discussed vehicle and what I could pay., he said should not be a problem. Set appointment with salesperson Tera for lunch next day for test drive. She was wonderful. They met my needs and my price. Met wife at dealer after work and picked up our vehicle. Whole time at dealership for test drive and vehicle pickup about an hour! Hats off to Tera and Jake!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
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Dealer response

Thanks for taking the time to share your experience with us! We are thrilled to hear that our team went above and beyond for your car-buying experience. We wish you many happy miles in your new car!

Best car buying experience!

Car buying isn't fun. Until after you eat into your new ride. But Larry did an awesome job at hearing me and working with me without any pressure. Even the finance office was a non pressure experience.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thanks for the great review! We are happy to hear that our team went above and beyond for your car-buying experience. We hope to see you again!

Jerome

This was one of the best experiences I have had a car dealership. Very helpful and honest. Recommend this dealership to you if your looking for a car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

It is great to read such wonderful comments about your recent experience with us! Thank you so much for choosing Richardson CJDR!

Get Your Next Car Here!!

The experience here was fantastic! Please, please, if you are looking to purchase a vehicle, consider coming to RCJD first! Ask for Brian Collier, and you'll be set :)

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the five stars! We truly appreciate your business and recommendation. We hope to see you again!