The dealer was very friendly and it was easy to communicate with him.
I visited this dealership after a glowing recommendation from a friend. I have to tell you, I assumed every dealership is the same- waiting to scam me.... I was wrong. These guys were professional and treated me like I knew what I was doing and talking bout. My friend was right! They were respectful and spent time with me to decide on which car would be best for my needs. I've purchased several cars and this is the first time I felt like I easily came away with a good deal (although we did negotiate a bit, but who doesn't and it was all professional) and I would quickly return to them when it is time to buy another car. You guys have the best customer service. Thank you so much.
I just purchased a car for my son a couple of days ago and was very satisfied with my interaction. We found the car we'd been looking for at this dealership... and Ali (the owner) let us take the car to our own mechanic and the car was everything that Ali said it would be. There was no pressure and no push to buy. We are delighted with the car and our experience.
Great deals and the service was really, really good. those guys are open to listen offers.
Oscar (real name?) was friendly and accommodating. We found a vehicle we liked in the price range we wanted and Oscar moved a little on the price to get... the deal. They recharged the A/C while we waited and we drove it home. I got what I paid for and that is all you can ask.
Dealer was not straight forward about vehicle sold us vehicle in which they knew were.problems a day after we bought the vehicle took it in 2 have an oil... change done mechanic found about 2000 worth of work that needed to be done under the car including key system such as steering sand suspension and after buying the car we also found it still listed for a cheaper price than what they sold it to us for and they sold it without a smog check calling us a week later wanting us to bring it back so they can have it smoged they did give us a loaner car but still shouldn't have had to go through all that and when I nentioned the repairs that needed to be done not a word from them they
When I visited this dealership, no one immediately ran out to try to sell me a car. Someone asked me if I needed help, but I did not at that time. The... dealership had a wide range of affordable and attractive vehicles. On a subsequent visit, I drove perhaps four different cars on one day and the salesman never complained about having to move other vehicles to get to the car I wanted to drive. He also never tried to sell me anything - just accommodated my requests to test drive the cars, and answered any and all questions. When I was interested in buying a 1995 Lexus E300, the dealership allowed me to take the car to an independent mechanic of my choice to be checked for possible issues (all used cars have issues - they're used). After purchasing the car, I discovered that several dash light-bulbs were burned out, including the CHECK ENGINE LIGHT bulb. When I replaced it, it lit up. I was not concerned because I knew the vehicle had passed the SMOG test. Some 90 days later, when I had my mechanic check the car, he discovered that one of the Knock Sensors was bad. I was concerned that the car would not pass the next SMOG test, and emailed the owner, Ali Balout, with my concerns. He immediately called me and set a day for me to bring in the car to be checked. His mechanics replaced the Knock Sensor, a broken fuel injector, and another part and the car runs much better than it did when I bought it. I would highly recommend visiting Balout Auto Sales if you are in the market for a nice vehicle.
I would not give them any stars. They have a machine to turn off check engine lights. They just sold me a complete lemon wrapped in a good looking skin.... They oakey rigged the heating core, ignored the oil sending unit, completely shot spark plugs and wiring. Front suspension is shot but they told me it was only a bushing. Transfer case chain is lose and leaking fluid. They oakey rig everything so the car seems like a good buy and once you leave with it you discover how bad the car really is. Drove 374 miles and could have died bringing the car back. They kept saying how their mechanic looks over everything, how could he have not noticed the heating core was bypassed, the wiring was bad, the spark plugs were shot, front suspension shot, transfer case shot. They told me it was perfect over the phone. I got there and there were rips in the seats. Now they want me to bring it all the way back down there to their oakey rig mechanic...no way. They need to pick up the car and give me my money back or pay for the repairs by my mechanic but all I got was hung up on. PLEASE PLEASE STAY AWAY FROM THIS PLACE THEY SELL WELL DRESSED LEMONS!!!!! and none of them are very keen on even telling you their names, that should have been a huge red flag. Their office is a pigsty!
I was in The market for a new truck, I found a truck I was very interested in, I was away a On business but emailed and said I'm interested and will purchase... when I get back. (In 2 days) while I was asking how I fouls put down a payment to reserve the truck they went ahead ad and sold it.
YOU HAVE NOT REQUESTED FROM US TO HOLD THE TRUCK, YOU SAID YOUR WERE STILL LOOKING FOR A FINANCE COMPANY, WE DO NOT HOLD CARS BASED ON Interest, WE HA...D OVER 20 INTERESTED BUYERS FOR THIS TRUCK SINCE IT WAS A VERY GOOD DEAL, ITS ALWAYS FIRST COMES FIRST SERVED. GOOD LUCK FINDING ANOTHER TRUCK.