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BMW of Alexandria

3.3 out of 5 3.3
Rectangle 48
Sales 12:00 PM - 6:00 PM
Service 10:00 AM - 6:00 PM

BMW of Alexandria Hours

Sales

Monday

9:00 AM - 8:00 PM

Tuesday

9:00 AM - 8:00 PM

Wednesday

9:00 AM - 8:00 PM

Thursday

9:00 AM - 8:00 PM

Friday

9:00 AM - 8:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

12:00 PM - 6:00 PM

Service

Monday

7:00 AM - 9:00 PM

Tuesday

7:00 AM - 9:00 PM

Wednesday

7:00 AM - 9:00 PM

Thursday

7:00 AM - 9:00 PM

Friday

7:00 AM - 9:00 PM

Saturday

8:00 AM - 7:00 PM

Sunday

10:00 AM - 6:00 PM

Special Offers

Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
Other rates
Cars.com is not responsible for errors in dealer or manufacturer advertisements or offers. Some financing and lease offers may require substantial cash down payments. Every dealer and manufacturer offer will have its own specific terms and conditions, and not every buyer or vehicle will qualify for every offer. Be sure to contact your dealer for full offer details.
See all Special Offers

About Our Dealership

Dealer on Cars.com since June 2003

Welcome to BMW of Alexandria-Arlington! Your Passport to BMW savings! Whether you're shopping for a new BMW, a preowned

...

car/truck, ordering parts, need service on your current vehicle, our experienced professionals will be happy to assist you. We are a locally owned business that provides our customers with a comfortable pleasant buying experience without pressure. Our positive reputation in the community, ability to speak 10 languages and high customer satisfaction ratings set us apart from the competition.So visit your friendly neighborhood dealer for superior products and quality services. We look forward to seeing you soon.

"The most important option on a car is its dealership"

Sell & Trade

Sell or Trade-in Your Car for Cash
Dealers are constantly looking for used inventory. Request an appraisal to find the cash or trade-in value of your car.
Request an Appraisal

Service

Engine Diagnosis

Complimentary

Car Wash

Complimentary

Multi-Point Inspection

Complimentary

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

3.3 out of 5 3.3
649 lifetime reviews. Includes reviews of BMW of Alexandria from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • November 11, 2016

    This is my first BMW purchase. I must say that Jeff Rodriguez provided excellent customer service. I was truly impressed and would definitely recommend... my friends and family members to go there. Jeff is very knowledgeable, patient, found the car that I wanted and made sure he delivered.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    Jeannine, Congratulations on your first BMW purchase! We are thrilled to hear that Jeff was able to impress you with a knowledgeable and patient exper...ience. Enjoy! All the best, BMW of Alexandria

  • 2.0 out of 5
    October 15, 2019

    Terrible services. I found that there were always grease around the panel, arm rest and the interior of my i8 every time I had my services done in this... location. Not only the unclean services, but also there were scratches inside and outside my vehicle as well as lose parts or missing screws too. Their unprofessional, irresponsible and unresponsive services and manners are not acceptable. I will never to have the services nor purchase any vehicles with this dealer.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Justin, We are truly sorry to hear about your experience with us and appreciate you bringing this to our attention. We would like to look into this m...atter further. In order to do so could you please provide us with your full name. Our email is careteam@bmwofalexandria.com. Thank you, BMW of Alexandria

  • June 26, 2017

    Salea represtative Roy was super friendly, attentive and professional through out the buying process . He expalined my options clearly which helped... make an informed decision. He made sure everything I asked was done in a timely manner!

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Joel, Congratulations on your new BMW! We are so pleased to hear that Roy was attentive and professional throughout the whole buying process. Enjoy! B...est, BMW of Alexandria

  • 2.0 out of 5
    September 8, 2019

    I drove 4 hours to purchase a 2018 M550. I didn't finance and the whole process still took five hours. Ridiculous. They didn't even top off the fluids... after we asked them to. Customers are shuffled through the process like cattle with long wait times.

    2.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    August 30, 2019

    Service has previously damaged two of my M vehicles. Both vehicles valued at over 100k new. I have dashcam videos of both incidents which include gross... negligence and disregard for their customer's property. One of the two incidents shows them revving the engine excessively in traffic and breaking speed limits while taking my car to and from the grocery store. Both Service director and General manager, including a corporate representative refused to make me whole for the damages (DV), time off that I had to take off, and refused the use of a service loaner during the repairs. The most they offered me was internet wholesale pricing on parts that I did not need. The GM Levant Inal- Service Director Todd Hartje have extremely disappointed me in their unwillingness to compromise.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    July 28, 2019

    I drove 3 1/2 hours to Alexandria to purchase a used BMW for my mother’s 80th birthday. I’m not quite if my son and I didn’t fit the stereotypical buyers,... because we had on our exercise clothes and not fancy dress. We were in the showroom for 15 mins and NO ONE even approached us to ask , if we needed any help or acknowledged us. So, I took my business to another dealership. I will not recommend this dealership to anyone.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
    Dealer Response

    Denise, We are truly sorry to hear about your experience with us and appreciate you bringing this to our attention. We will use this information to en...sure these practices do not continue. Thank you, BMW of Alexandria.

  • 1.0 out of 5
    March 14, 2019

    They claim that their car wash is complimentary, but it’s not. I purchased a bmw that is under warranty and certified and when took it there for service,... they told me that in order to wash my car I have to do service with them, more than than they actually give you a car wash voucher!!! I have been a bmw owner for years and this Bmw will be my last one. I own a Benz and Porsche and both dealers do a REAL COMPLIMENTARY CAR WASH. Even Toyota and Nissan do the same thing. Really disappointed!!!!!! Claiming and lying about a COMPLIMENTARY CAR WASH!

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    March 10, 2019

    Went to this dealership to purchase a BMW 7 series. After about 15 minutes of looking for a sales person without any success I went to the showroom receptionist.... I was told that there is no sales person available but if I wait 20 minutes a sales person will contact me. Even after waiting more than 90 minutes nobody showed up. I asked for the manager and he did not even attempt to help or do anything. AVOID this dealership.

    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    December 31, 2018

    This is the worst customer service I have experienced when dealing with BMW service in Maryland, Delaware, and now Virginia. I dropped the car at BMW Alexandria... service department on 12/29/2018 because of a burning smell when the AC was turn on. I made the appointment online but upon arrival nothing was in the system. By 12/31/2018 (3 days after dropping the car) nothing had been done. I had to keep texting and calling the service representative to learn about the status of the service. After 3 days in the shop, I did pickup the car without fixing the problem. If BMW Alexandria cannot provide service on a timely manner why mislead the customer? This was a very unpleasant experience not worth of BMW name.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    1.0 out of 5
    Friendliness
    1.0 out of 5
    Pricing
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 1.0 out of 5
    December 31, 2018

    This is the worst customer service I have experienced when dealing with BMW service in Maryland, Delaware, and now Virginia. I dropped the car at BMW Alexandria... service department on 12/29/2018 because of a burning smell when the AC was turn on. I made the appointment online but upon arrival nothing was in the system. By 12/31/2018 (3 days after dropping the car) nothing had been done. I had to keep texting and calling the service representative to learn about the status of the service. After 3 days in the shop, I did pickup the car without fixing the problem. If BMW Alexandria cannot provide service on a timely manner why mislead the customer? This was a very unpleasant experience not worth of BMW name.

    1.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We are truly sorry to hear about your experience with us and would like to look into the matter. If possible could you please provide us with your ful...l name and preferred method of contact. Our email is careteam@bmwofalexandria.com. Thank you, BMW of Alexandria

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