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I was met with excellent customer service and all of my maintenance concerns were addressed expediently!
Just got off the phone with the "gate keeper". Ready to buy a car today for my wife. Will be coming from Clinton, Maryland. Too far of a drive to get... all the way there and hear "oh we just sold it" (which has happened to me before). I couldn't even find out if the car was still available before making the trip. I asked for used cars first and she started grilling me for information. LOOK, I AM THE CUSTOMER! Don't disrespect me by asking me questions and not answering mine. That's an old bait and switch tactic. Get all my information regardless as to whether you have the car I want or not. Then when I make the trip to you, try and sell me something else because you don't have what I came for. I don't need the frustration because plenty of other dealers would gladly show more respect to potential customers in order to earn their business. Obviously this is NOT one of them.
I went to look for a car I found at their location, though it was a long drive, the team was very welcoming and from the person trying to sell me the car... (Leon) to the manager and the finance manager closing the deal. They all where great and willing to work with my price. You know dealerships dont get good reps when it comes to selling cars but I’ll definitely recommend this one!
Hendrick Honda is an excellent place to buy and maintain a Honda. The salespeople are extremely responsive and genuinely committed to perfect customer... service. My salesman responded positively to every request and continued to assist and respond well after my purchase. The administrative people and maintenance staff have been consistently friendly and responsive. It seems to be a nice place to work -- a place where people like each other and are friendly toward evewryone.
Extremely professional across the board! Would highly recommend Hendrix to my friends or anyone in the market for a new car!
The experience was good. Would tell someone else about it
Very friendly and patient employees and were very helpful in terms of helping me choosing my new Honda.
Abdul Adil, we strive for 100 percent satisfaction, and it is great to see you had such a positive experience at Hendrick Honda Woodbridge.
Salesperson ( Art) was a pleasure to deal with. He was very knowledgeable about the car and answered all questions. Not totally pleased with Andy, the... manager we dealt with on the first visit. The finance manager was great. Super friendly and knowledgeable.
Kmason, we're happy you found Art to be so supportive during your experience here at Hendrick Honda Woodbridge. Thank you for the High Star Review.
Awesome. Fast. And helpful. Everything you?d want when you have to get a repair.
Civicsport, we're happy to hear you had such a positive experience with our team! Thank you for the high star review.
Service is impecable. As soon as your car is parked it usually takes 5 seconds to have someone providing a quality service. Car is usually fixed in a couple... of hours. A clear printed report of what has been done is given to you but you also receive a solid oral feedback from the person in charge of your vehicle.
Jcappai, we are so pleased you enjoyed your visit to Hendrick Honda Woodbridge! Thank you for taking the time to leave us this information about your ...recent visit. Take care!