Webb Chevrolet Cadillac

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4.8
(111 reviews)

Reviews

4.8
(111 reviews)

A dealership’s rating is calculated by averaging its lifetime reviews.

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5.0

Brand new truck

Great customer service, Great people that always ready to help you on a new car or truck. Great managers that support their sale people to have the better deal.

Dealer response

Your compliments and kind words mean so much to us and our team! We love hearing from satisfied customers, as we work incredibly hard each and every day to ensure that they’re given the fantastic customer service we know they deserve. Thank you for your business and for coming into see us. We hope that we can have the opportunity to work with you again soon. Sincerely, Webb Chevrolet Team

5.0

Great Customer Service

Thomas Bowling sold me my first brand new car and he was excellent and the dealership was clean and the customer service was exceptional. Highly recommend

Dealer response

Hello, we set high expectations for ourselves so it?s gratifying to hear you had a great experience with us. Your recommendation means so much to us and we're so happy to have earned it. Thank you again for taking the time to let the world know about your positive experience. Have a great day!

3.5

oil change

I waited over three hours for an oil change, I found out a few days later the wiper fluid was empty, they didn't refilled as it was stated on the invoice.

Dealer response

Lucille, we appreciate you leaving this honest feedback about your experience. We appreciate any and all feedback, as it allows us to continue to grow and improve as a dealership. At your earliest convenience, please feel free to reach out to us so that we can learn more about your visit. We hope to talk with you soon. Sincerely, Webb Chevrolet Team

5.0

Customer

I appreciate Webb Chevrolet for my vehicle services.

Dealer response

Hi there, thank you so much for your positive comments about Webb Chevrolet! We hope to see you soon!

1.0

Incompetent

Booked service appointment online a month in advance. Waited over an hour for a simple oil change. After asking if my vehicle was ready 1.5 hours after arriving, I was told they parked it in the yard and forgot about it. No explanation or offer to make it right but I could wait another hour if I wanted the oil changed. I wouldn’t trust these guys to work on anything if they can’t even handle a simple oil change. Incompetent!

Dealer response

Hi, it is disappointing for us to hear that your experience was anything less than great. We hope you are willing to give us another chance. Please reach out to us at (505) 325-1911 so we can work towards a resolution.

4.8

Great Service

Had vehicle service and checked. The service was very professional and the recommendations for repair were very well done.

Dealer response

James Hopper, we are so pleased you enjoyed your visit to Webb Automotive Group, Inc.! Thank you, and have a fantastic day!

5.0

Great

Quick service and friendly reminders with friendly customer service ..thank you ..

5.0

Great Service

I've been taking my car to the dealership since I bought my car. It has always been great. They do an awesome job on my oil changes and tire rotations. The lounge is very comfortable and they always have hot coffee.

5.0

Awesome Service! Very much recommended.

We came in thinking about purchasing a used truck, but our salesman was able to get us into a brand new Chevrolet Silverado. Service was absolutely the best! We felt very welcomed and are sincerely thankful. Thanks Team Webb!

5.0

Outstanding

Dalton treated us very fairly. Kept in touch to let us know how the repairs were coming along. Quality of work was very good. My car was detailed and looked like new when I got it back. Would highly recommend Web Chevrolet.

Read all 111 reviews