Santa Fe Mazda Volvo Cars

4.0 out of 5 4.0

Reviews

4.0 out of 5 4.0
34 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 3.0 out of 5
    July 10, 2019

    The facility are somewhat run down, but its the charges from the service department that are borderline criminal. They work on commission, so you might... see where that leads.

    3.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    Not Applicable
    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2019

    We had a good experience buying a new Volvo at SF Mazda/Volvo. Early was our sales consultant and knew the car well, and made sure we found a model in... our price range. We got a great deal on a 2018 as the 2019s were coming into stock. After taking it home, we had some questions about the tires/wheels on the car and the whole team at the dealership (management, service, and sales) worked together to find a great solution for us. It was really an excellent experience and we will certainly be coming back.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • December 18, 2016

    Ok let me start by saying my husband and i bought a truck from this dealer ship..I was concerned because we were haveing a few issues with the truck we... bought..I called the dealer ship a spook with the service dept and then the main manager..MIKE he was wonderful he not only put me in a 2016 pathfinder...untill the issues were maintained with our truck....I will be doing buiness with him in the future and have no worries...that this dealer ship will take great care of not only my self and husband..But any that comes to Santa fee Mazda and Volvo...Thanks to the service center and Mike the manager... I would recomend this dealer ship if you are looking for outstanding customer service..Thank again ..Jennifer and Patrick Baca

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    April 28, 2017

    Worst car buying experience ever. Customer service is terrible. The woman who sold us our car has absolutely no idea or business how to handle customer... service. She sold us the vehicle then wouldn't take responsibility for all the paperwork that was mishandled. Among other things.

    1.0 out of 5
    Customer Service
    2.0 out of 5
    Quality of Repair
    2.0 out of 5
    Overall Facilities
    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    October 26, 2016

    My buying experience with Mr. Jackson as my sales consultant was excellent! As a second time buyer at Santa Fe Mazda Volvo, upgrading my 2012 Volvo S60... to a brand new 2017 with Mr.Jackson advocating for me was a great buying experience. I felt that he understood my needs, and worked hard to make sure I was able to get what I wanted. I felt comfortable and supported , knowing that I was getting the best rates! & Customer Service! Thank You ! Mr . Jackson!!! Warmly, Sharon Candelario

    5.0 out of 5
    Customer Service
    3.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    May 19, 2015

    I decided it was finally time for a big truck, I found out on cars.com that this dealership had plenty of those to offer. So I gathered up my friends and... we headed out, once we got their we were greeted by Doug a salesman that worked there. He was very helpful, respectful and didn't trying pushing me around to buy a truck. After talking a bit we started lookin around and there she was a behemoth of a truck with my name written all over it. We took it on a test drive and I fell in love. Doug helped me get it down to the right price and was nothing but patient and understanding the whole time. In the end I purchased the truck and I couldn't have gotten such a solid deal if Doug hadn't have been there! I HIGHLY recommend this dealer!!!!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    4.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 7, 2015

    During a 4000+ mile family trip over Christmas break, our 2015 Mazda 6 had the TPMS light turn on. Within 5 minutes of stopping in, the dealership had... a technician looking at our car. They confirmed all the tires were fine and then reset the TPMS light. The technician then clearly explained what might have caused the TPMS light to turn on. They did this for no charge. Since we were clearly from out of state, they had no incentive to give us great service, but they did anyway. My complements to the support manager and technician that helped us.

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    Not Applicable
    Overall Facilities
    Not Applicable
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 17, 2014

    I strongly recommend buying a used vehicle from Santa Fe Mazda Volvo and recommend working with salesman Tony Rea. We bought a Volvo XC90 and had a very... positive buying experience and impressive after-sales service working with Tony.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 4.0 out of 5
    January 9, 2014

    My sales consultant was Flavio Mullings, and he was the reason my experience during this purchase was so positive. He was low-pressure, but knowledgeable... and responsive thru the whole process. He found the exact car I was looking for at another dealership, and followed thru effectively and quickly so I got my car within a day of making my decision. I found him a pleasure to work with and would return to work with him again if I were in the market for a vehicle.

    4.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    3.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    January 9, 2014

    Judd Carswell is about the only car dealership we know of that has that local, "home grown" feel who makes us feel like family the minute we walk in the... door. We have owned 2 Mazda cars in the past and just bought our third, Miata MX5, which we call our "retirement car" since it is that phase of life! Ernesto "The Chef" Guzman was a great salesperson whom we recommend highly. He was not pushy. Tony Rea was an added help. If you are looking for a Mazda, this is the dealership and salespeople to visit and purchase from hands down!

    5.0 out of 5
    Customer Service
    Not Applicable
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
View More Reviews