Porsche of San Antonio

Reviews

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7 lifetime reviews.

  • 5.0 out of 5
    April 29, 2017

    Entire experience was superb. Bought a Cayenne S for my wife last weekend. Looking forward to returning for a 911 later this year.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    November 26, 2016

    After numerous attempts to contact this seller for the advertised Porsche 911, I have not received¿ any reply at all from this seller.

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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 2.0 out of 5
    October 26, 2014

    Bought an 01 Boxster with 70K miles did not expect a cherry car but the tires that were described as "new" by the salesman had actually been dressed up.... A month later two of them showed signs of the puncture repair foam after i took the car to a local Porsche repair shop when the tire pressure monitor kept going off.

    3.0 out of 5
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    4.0 out of 5
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    3.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    4 people out of 5 found this review helpful. Did you?
  • 5.0 out of 5
    October 4, 2013

    Could not be more pleased with our purchase experience with Porche of San Antonio. I was an out of state buyer (Florida) and it is quite the risk to fly... out to inspect and purchase a car based on a description on the internet. Mr. Monti Samuels guided me through the entire purchase process, answered all my questions and was extremely courteous and professional throughout. When I arrived and took the car for a test drive, I was happily surprised to find that the FX35 was in much better condition inside and out than described on the internet. Negotiations took about one minute and the entire transaction took a couple hours before I was headed back to Florida with the car and a huge smile. As a small business owner I greatly appreciated the value that Porche of San Antonio placed on my time and energy. I also appreciated their honesty in advertising the car. And by the way, their showroom was also quite beautiful. My thanks to Monti and the team at Porche of San Antonio and I'll be calling them first when we shop for our next SUV.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    September 10, 2013

    One of the best car buying experiences in our lifetime. The team at Porsche of San Antonio assisted us in purchasing a new car with no hassle. All communication... was straight forward, honest, quick, and seamless. The management team of Douglas Cox, Matt Hokenson, and Don Faerber went above and beyond to answer all of our questions. We have shopped car dealerships all over San Antonio with little to no follow up from anyone. Porsche of San Antonio restored our faith in the automotive buying process. Kudos Porsche!

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 1.0 out of 5
    September 1, 2013

    Purchased a used, certified 2012 911 over the internet from Porsche of San Antonio. My advice is don't trust this dealer over the internet. The car was... listed as a great deal which I thought was due to the 2 months they had this car in inventory. I negotiated with them for a week and got nothing but them to cover the cost of delivery from a recommended vendor. I worked with them on getting pictures and info on my current porsche for a trade in to only receive a low ball price which I declined. They said this was due to the fact they could not drive the car. I would soon figure out why they didn't trust me on the condition of my car remotely. But we agreed to everything after that and I had committed to buy the car. While i was getting financing, they"discovered" that the car had the entire rear bumper repainted with no documentation. Hmm. after 2 months with the car they just now figured that out? No way in my opinion. I guess i knew now why it was such a good deal. so, i saud what will you do for me on this mix up? They were not willing to discount or compensate me in anything way for my time but simply said "take it or leave". I was very frustrated and escalated this to the sales manager and GM of the dealer who said, "that's the price, take it or leave it." I looked every where for another car like it and did not see one so I swallowed my anger and purchased it. On delivery, I was surprised to learn that the discount they gave for delivery was half as much as the actual cost from their recommended transport company. Hosed again. On delivery the car was poorly detailed and they left absolutely nothing in the car to make up for the situation during the sale. I thought maybe they would leave a gift card for merchandise-nope....fill up the tank- nope.... Leave a thank you note and apology at least-nope.. Nothing. So i started driving it and was pleased with the car. Within 3 hours of driving the car it threw 3 "emergency run" transmission errors locking the car into that gear requiring me to stop and restart the car. It seemed to go away after that and I had a warranty so I moved on. I did fill out the porsche survey I got. i was not kind. I got a voicemail that said "oh sorry you did not have a good experience (they were surprised?)....and basically Porsche America said we had to contact you. So call us back if you want to." I didn't. What's the point. Then several weeks later the transmission error happened again and it started happening every two or so weeks from that point mostly at stop lights. Then last week the error was thrown going down the highway and 70 twice in one day forcing the car lose all power putting me a risk of getting hit in rush hour traffic! So i took the car to my local dealer. When I took the car to get this problem fixed (it will take almost 2 weeks to fix when they get done, they said "Oh, we see where porsche of San Antonio tried to diagnose and fix this problem! They misdiagnosed it and fix something easy that was not right." That explains why it had the issue on delivery- it was broken and they knew it! They didn't disclose this car had a transmission issue history nor was it even fixed when they sold me the car! Wow- that is terrible service and definitely not trust worthy. Porsche of San Antonio may be a fine dealer for local purchases but I would not trust them for internet purchase were you have to trust the person you are buying from.

    2.0 out of 5
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    1.0 out of 5
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    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
    2 people out of 2 found this review helpful. Did you?
  • 5.0 out of 5
    December 17, 2012

    The sales team is extremely knowledgeable on the product The service was as high quality as the car they sell.

    5.0 out of 5
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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?