New 888-519-9592 Dealer Website
Used 888-706-8847 Email Dealer
Service 866-909-0439

Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
503 lifetime reviews. Includes reviews of Mercedes-Benz of Silver Spring from DealerRater.com
  • Review- Tony Zelaya Mercedes of Silver Spring

    Tony Zelaya was phenomenal! His no-pressure, but engaged approach suited my style of car shopping perfectly. The car I wanted was not in stock. To...


    Show Full Review

    Tony Zelaya was phenomenal! His no-pressure, but engaged approach suited my style of car shopping perfectly. The car I wanted was not in stock. Tony took the time to find the car I wanted. The process was smooth and effortless. I highly recommend both Tony and the team at Mercedes Benz Silver Spring.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Customer Service

    I can't give any stars at this time due to the lack of customer service. From one year to another with changes in management I can't even get a re...


    Show Full Review

    I can't give any stars at this time due to the lack of customer service. From one year to another with changes in management I can't even get a return phone call to have my car serviced??? I will go to MB in VA. I do not know what happened to Joe W. but he ran a very good department, his service advisors called back by the end of the business day... how about a week and a half later not even a call. I miss my old service advisor and I wish you all luck. I was a very supportive customer and honest. It's a new year and time for a change. I guess I'll get calls from this but it's too late. I left messages today with the GM. By the way I asked the person who answered the phone to give me a live person I got nothing but voicemails. ~Isabel

    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Everything was great!
    March 17, 2017

    I was privileged to have both Jonathan Logue and Dave Battista of Mercedes-Benz of Silver Spring assist me to find the best car for my needs. Dave...

    Mercedes-Benz of Silver Spring

    Mercedes-Benz of Silver Spring is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that ...


    Show Full Review

    I was privileged to have both Jonathan Logue and Dave Battista of Mercedes-Benz of Silver Spring assist me to find the best car for my needs. Dave Battista advised me on technical details on both C-Class and E-Class late model vehicles that would interest and fit my needs. Dave recommended that I deal with Jonathan to expose me to the inventory available at Silver Spring. This was just right, and after reviewing the inventory I selected several vehicles that I was interested to evaluate. Jonathan than arranged for me and my son to visit your dealership and review the vehicles he selected for me. This worked out great and I chose a 215 C300 Black on Black that I loved and purchased that day. However, my trusty mechanic Dave also put his stamp of approval on the car before I bought. I also feel that I got a great price for my vehicle . "Amazing Experience"

    Does recommend this dealer
    Mercedes-Benz of Silver Spring

    Mercedes-Benz of Silver Spring is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new Mercedes-Benz C300. It was our pleasure assisting you in selecting the perfect vehicle and we look forward to hearing from you in the future!


    Hide Full Review
  • Awesome
    March 17, 2017

    I recently purchased a few vehicles from this dealership. My overall experience dealing with Mercedes Benz of Silver Spring was by far my best ca...

    Mercedes-Benz of Silver Spring

    Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make...


    Show Full Review

    I recently purchased a few vehicles from this dealership. My overall experience dealing with Mercedes Benz of Silver Spring was by far my best car buying experience ever. It is clear to me that at this dealership they aim at delivering the highest quality of service to go with the quality brand they are all representing. Everyone from the general manager Jim Elefantis , Tony Zelaya my sales manager and Dorit at the finance office helped to make my overall shopping experience a delightful event. Tony Zelaya was awesome. He was personable , professional and courteous and went above and beyond to make sure I got what I needed. Working with Tony was easy as he is always in a good mood and brings positive energy to his surroundings. Tony was resourceful and hard working when working on my transactions. Great Job guys, happy to recommend your team.

    Does recommend this dealer
    Mercedes-Benz of Silver Spring

    Thank you so much for these kind words! We appreciate all of the feedback that is left for us but detailed and kind reviews like these really make our day. We are so pleased to hear that you had an excellent experience at Mercedes-Benz of Silver Spring, and we will make sure to share these kind words with Tony and our team. Let us know if you need anything in the future, and thanks again!


    Hide Full Review
  • Da Best!

    I recently purchased a few vehicles from this dealership. My overall experience dealing with Mercedes Benz of Silver Spring was by far my best ca...


    Show Full Review

    I recently purchased a few vehicles from this dealership. My overall experience dealing with Mercedes Benz of Silver Spring was by far my best car buying experience ever. It is clear to me that at this dealership they aim at delivering the highest quality of service to go with the quality brand they are all representing. Everyone from the general manager Jim Elefantis , Tony Zelaya my sales manager and Dorit at the finance office helped to make my overall shopping experience a delightful event. Tony Zelaya was awesome. He was personable , professional and courteous and went above and beyond to make sure I got what I needed. Working with Tony was easy as he is always in a good mood and brings positive energy to his surroundings. Tony was resourceful and hard working when working on my transactions. Great Job guys, happy to recommend your team.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • New car

    Marcelo I want to thank you for the attention, the speed and the efficiency that you have had with my wife to help you with your car and the patie...


    Show Full Review

    Marcelo I want to thank you for the attention, the speed and the efficiency that you have had with my wife to help you with your car and the patience. Thank you for your help, you are an excellent seller. This is my second car you sell to me.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Ashlee Walton/ magnificent salesperson!!!
    March 8, 2017

    I just bought the Mercedes that I have been researching the past year. I happened to stop by Mercedes of Silver Spring and met Ashlee Walton! She...

    Mercedes-Benz of Silver Spring

    Thank you for stopping in at Mercedes-Benz of Silver Spring. We are thrilled to hear about your positive experience, as we strive to maintain a hi...


    Show Full Review

    I just bought the Mercedes that I have been researching the past year. I happened to stop by Mercedes of Silver Spring and met Ashlee Walton! She made buying a car such a fabulous experience. She is professional, friendly, courteous, and knowledgable. She listems to you and helps you get into the car you want! Ashlee knows how to personalize customer service! Once I walked into the showroom- after walking into several showrooms- I knew that I wanted to work with Ashlee to purchase the Mercedes that I wanted! - and I am familiar with car salesman- my dad was a car salesman!

    Does recommend this dealer
    Mercedes-Benz of Silver Spring

    Thank you for stopping in at Mercedes-Benz of Silver Spring. We are thrilled to hear about your positive experience, as we strive to maintain a high standard of customer satisfaction. We will be sure to share your kind comments with Ashlee Walton and our team. Thank you again and be sure to stop in soon.


    Hide Full Review
  • Great roadside service!

    Darrell Fenton was great, and provided superb roadside assistance! Very satisfied!


    Show Full Review

    Darrell Fenton was great, and provided superb roadside assistance! Very satisfied!

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Excellent Sales Staff

    We went in fearing an aggressive push by sales reps to sell us a car. Instead, Khalil Nuri, the Sales Specialist, was very gentle, knowledgeable,...


    Show Full Review

    We went in fearing an aggressive push by sales reps to sell us a car. Instead, Khalil Nuri, the Sales Specialist, was very gentle, knowledgeable, and helpful through the entire process. They didn't have the exact car we wanted, he got one to come in from PA. We came back to look, and one feature was not what we wanted: he worked to identify another vehicle to our liking in Annapolis and got it in. We came back and were very pleased: we bought it. The entire process was excellent and pleasant. Khalil Nuri was a key factor in our decision to continue the purchase process there.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review
  • Awesome Experience

    Had a great experience at Mercedes Benz of Silver Spring. Awesome staff all around. I bought 2 cars within a week and the Salesman named Khalil Nu...


    Show Full Review

    Had a great experience at Mercedes Benz of Silver Spring. Awesome staff all around. I bought 2 cars within a week and the Salesman named Khalil Nuri was the best. He knew exactly what he was doing, knew his cars and just a great guy in general. He got be the best deal he could've on both of the cars. I definitely recommend going to him if you are looking for a new Car or even a used one, dude is a true professional knows everything about Mercedes Benz and what they offer. Khalil is just fantastic, somebody looking for a car should definitely get in touch with him and pay him a visit.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

    Hide Full Review