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Reviews

Average Ratings

4.9
391 lifetime reviews. Includes reviews of Herb Gordon Subaru Volvo Cars from DealerRater.com
  • Excellent sales staff

    We were greeted by Michael Wallace as soon as we entered the showroom and began viewing the car we wanted. He was very helpful in answering all o...

    Dealer Response

    Thank you for your complimentary feedback of Herb Gordon Subaru. We genuinely appreciate your business and thorough review. Please remember that...


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    We were greeted by Michael Wallace as soon as we entered the showroom and began viewing the car we wanted. He was very helpful in answering all our questions and arranging a test drive. They were able to find in their stock the exact car I wanted at a reasonable price. Thanks to Michael Wallace and the sales manager for their assistance. You have an excellent facility.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Thank you for your complimentary feedback of Herb Gordon Subaru. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us!


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  • Used but great

    Iris harley helped with me look at great used Volvo's which I never considered as an option until I saw how great a used car can be. Volvo does no...


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    Iris harley helped with me look at great used Volvo's which I never considered as an option until I saw how great a used car can be. Volvo does not lose for being used. Once I confirm which model I am sold on I definitely will be returning I Iris.

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Frist time buyer

    Hi my name is Christina Ritchie, My dad brought my frist car for me from Iris harley. I had no idea which model to choose but Ms. Harley helped m...


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    Hi my name is Christina Ritchie, My dad brought my frist car for me from Iris harley. I had no idea which model to choose but Ms. Harley helped me decide which model would be best. I am so happy with my new ride.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Great customer service

    Hello my name is Jeff Doan, I wanted to take the time to share my experience at your dealership. I was greeted by Iris Harley. She was so pleasan...


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    Hello my name is Jeff Doan, I wanted to take the time to share my experience at your dealership. I was greeted by Iris Harley. She was so pleasant. It was my first time at a Volvo dealership. She took her time to explain the different models and features. I was not aware of all the customizations that were possible. She was great and patient.

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Fabulous service

    Iris Harley handled my new car lease and the process was smooth from the moment I entered the showroom. She explained the car and its features in...


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    Iris Harley handled my new car lease and the process was smooth from the moment I entered the showroom. She explained the car and its features in depth, and answered every question. She facilitated the paperwork so that I was done in no time. Highly recommend this dealership and Iris in particular!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Happy customer

    Referred my friends to Iris Harley. They haven't stopped talking about how professional and knowable she is. Like many of us they were concerned a...


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    Referred my friends to Iris Harley. They haven't stopped talking about how professional and knowable she is. Like many of us they were concerned about car salesmen, but once they met Iris they were happy. Great job Iris

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?

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  • Neal Hyman at Herb Gordon Volvo

    Neal Hyman of Herb Gordon Volvo helped us recently with a new car purchase and it was an excellent experience. He was completely professional, p...

    Dealer Response

    Rich and Rita, Herb Gordon Volvo is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that...


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    Neal Hyman of Herb Gordon Volvo helped us recently with a new car purchase and it was an excellent experience. He was completely professional, proficient, and extremely knowledgeable. Our experience was completely stress free and we would recommend him to any prospective purchaser. He has also followed up with us several times after the purchase to ensure that we were satisfied with the car and to see if we had any further questions or needed further help.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Rich and Rita, Herb Gordon Volvo is delighted to hear that your car buying experience was a memorable one. We welcome you to stay in touch so that we may answer any further questions you may have about your new purchase. It was our pleasure assisting you in selecting the perfect vehicle. Herb Gordon Volvo, Neal and the team look forward to hearing from you in the future!


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  • Toyota Tundra Crewmax purchase

    Brady Crosby was the easiest salesman I've ever worked with. We were 2.5 hrs away from the Silver Spring location and he took loads of pictures at...

    Dealer Response

    Good afternoon David, Herb Gordon Subaru is delighted to hear that your car buying experience was a memorable one! We are also pleased that Brady ...


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    Brady Crosby was the easiest salesman I've ever worked with. We were 2.5 hrs away from the Silver Spring location and he took loads of pictures at my request to ensure my visit was not going to be a disappointing one! He's a very driven young man who has a bright future in the industry. Also, Tricia the finance lady was a blast to be around. Very vibrant and full of energy and was honest about everything! I would recommend these two to anybody looking for a vehicle!!

    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Good afternoon David, Herb Gordon Subaru is delighted to hear that your car buying experience was a memorable one! We are also pleased that Brady and Tricia were able to assist you with your new purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again David for the highly praised review.


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  • Great experience!

    Probably the best experience I've had buying a car. Angel, our salesman, was professional, informative, and respectful through the entire process...


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    Probably the best experience I've had buying a car. Angel, our salesman, was professional, informative, and respectful through the entire process. I really liked his low key, not pushy approach to the sales process. Also, he kept an excellent communication flow with me about the status of my car - since it was in transit. I would highly recommend Angel and Herb Gordon if you are planning on purchasing a Subaru. This is my first Subaru and first impressions have exceeded my expectations!

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Kudos

    Peter Larson andTricia Pruitt are a cut above. Hands down the best I have ever encountered in the purchase of a car.

    Dealer Response

    Good afternoon! Herb Gordon Subaru is delighted to hear that your car buying experience was a memorable one! We are also pleased that Peter and T...


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    Peter Larson andTricia Pruitt are a cut above. Hands down the best I have ever encountered in the purchase of a car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Good afternoon! Herb Gordon Subaru is delighted to hear that your car buying experience was a memorable one! We are also pleased that Peter and Tricia were able to assist you with your new purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again for the highly praised review.


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