The level of excellence and humanity while dealing with Roberto and Zack through the purchase of my V.W. has been nothing short astounding. We all kno...w that purchasing a vehicle is a big decision, they made me feel like buying two, no joke. Ide is a family, I know I'm part of it now . Richard was also great. The whole experience put my uneasy bones to rest, they stand behind you...
I came in looking for a pre-owned Jetta. David sold a car to my mom about 2 years ago and my dad told me to go to him for my new car. He was very kin...d and helpful. He gave us a good price on the car and offered to hand in my old license plates. His service was very professional and I enjoyed working with him. Now I have a great new car and am happy I went to Dick IDE!
Was looking for a used SUV. Saw Ide vw had a certified used VW tiguan on there lot and went to see what my options were. Test drove a few vehicles and... thought about them. Went back same day and started process of getting my 2015 vehicle. Was a great experience and would definitely recommend them.
Great service from David ! He was wonderful from beginning to end! It was a very smooth process in trading in my car. I love my new car!
Mike from finance and David in sales were both very professional. I hating wasting my time sitting in a dealership, they made it easy by being availab...le via text, having the cars ready for me to drive when I arrived and by doing the back office work before I arrived. I was not an easy customer to get financed. And after being treated very, very bad at a competing Volkswagen dealer I was ready to give up. Ide treated me with respect and worked hard to get me into a vehicle. 2 days after I traded in my old car I realized I left glasses of some value in the trade in vehicle and David retrieved them for me right away.
Purchased a new Atlas, everything was easy and painless. Had one minor issue when picking up the vehicle but was taken care of by service department r...ight away. Staff was excellent and professional, so glad we decided to buy there.
I brought in my son to help him buy/lease his first vehicle. Antonio did an excellent job explaining the options between buying and leasing, various ...models, options, etc. In the end, we went with a 3 yr lease on a car that's perfect for my son's job and lifestyle. I would highly recommend Antonio to anyone looking to buy or lease a new VW. He made the experience much easier and enjoyable than what I had been used to.
Called on Tuesday and advised what I wanted and drove my Jetta home on Wednesday. Excellent service! I will be back. Truly a great experience!
I was looking for a specific VW and they had it priced better than Buffalo dealerships. They are a professional group of salespersons and I would rec...ommend them to anyone.
We were looking for a particular Volkswagen and IDE had the vehicle. David helped us with our purchase over the phone so that after our 5 hour drive t...o pick up the car we just had to sign and then drive (just like the commercial). Beautiful facility and the transaction could not have gone better. I would highly recommend this dealership.