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2018 state dealer award
View 3 awards
2018 state dealer award
2018 consumer dealer award 2017 consumer dealer award

Reviews

(889 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Borman Autoplex from DealerRater.

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Third time buyer from this complex, speaks for itself.

Third time buyer from this complex, speaks for itself. Thanks Braden Tidwell. Love our new Ford Maverick!

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for choosing Casa Autoplex! Congrats on your new purchase, and let us know if we can be of any more assistance!

We have but three vehicles and we're happy they always

We have but three vehicles and we're happy they always treat as good 👍 thank you 😊

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.
Dealer response

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one. We hope you enjoy your new vehicle, and don't hesitate to reach out if you need anything else.

This dealership is a gem in the rough of other choices in

This dealership is a gem in the rough of other choices in the area. Lots of options here since they have Hyundai, Honda, Mazda, and Ford/Lincoln.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Came in for service or repair
0 people out of 0 found this review helpful.
Dealer response

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Borman Autoplex.

Honestly, I was very impressed by how fast and efficient

Honestly, I was very impressed by how fast and efficient the whole process was, not to mention how well it was all explained to me. Being a first-time car buyer, I was worried I would miss things, but Braden Tidwell and Bruce Weinreich explained things in a clear and concise way, leaving me without any doubts. I also felt that they were attentive to whatever needs I might have had or worried about. Overall if I ever need to buy a new car or know someone who does. I would absolutely recommend Borman Hyundai for it.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Excellent service and follow-up.

Excellent service and follow-up. Informative and supportive, not at all pushy. Braden and Bruce were easy and pleasant to work with. Solid technical support with a sense of humor. Couple of unexpected surprises in the pricing when I spoke with the finance guy - the car price was MSRP, no haggle, but I wasn't told in advance about some of the fees. I would absolutely recommend this dealer.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

We had a great experience at Borman Honda.

We had a great experience at Borman Honda. My daughter let me know there was a pilot in stock and set up an appointment for me with Braden Tidwell. He was absolutely kind and helpful. When we arrived for the appointment we test drove the pilot and we were sold. He was very knowledgeable, and we never felt pressured into buying anything we didn’t want. Thanks to Braden the process was smooth, professional. They were honest and polite, and we didn't feel like we were pressured in any way. We're very excited about our purchase, this is my third vehicle I have purchased from Borman Honda. A big thank you to you Braden for taking good care of us, you are truly an honest and caring person. Again, thank you so much. I highly recommend the Borman dealership - go check them out and ask for Braden Tidwell. I'm sure anyone who works there is just as amazing. Thank you! I would also like to give a shout out to Lisa Sorenson. She is the best service advisor ever.☺️☺️

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

My wife and I just purchased a new 2023 Hyundai Tucson

My wife and I just purchased a new 2023 Hyundai Tucson from Borman. Braden Tidwell was our sales rep and he was extremely professional and polite. He answered all our questions and made sure we got a vehicle that met our needs. Also Sale's Manager Bruce Weinreich and Martin Espinoza from Finance worked hard to get us the financing we needed. You can tell the staff at Borman Hyundai really care about their customers.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

Bought a used Ford F150 there on March 18, 2023.

Bought a used Ford F150 there on March 18, 2023. As of today, 4/13/2023, my trade has still not been paid off. That is almost one month. As a former dealership Controller, this is USUALLY a sign of a poor cash positiion, or a "we dont care" attitude in their business office. The lender on our trade calls DAILY, and they don't care that Borman is slooooooow. They just want their $$$$$$. Something like this hurts a person's credit rating. Something just seems off.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
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  • Overall experience 1.0
  • Does not recommend this dealer
  • Shopped for a used car
0 people out of 0 found this review helpful.

All of the sales personnel were very pleasant and

All of the sales personnel were very pleasant and helpful. They went out of the way to meet our needs.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.

John and Freddy were amazing.

John and Freddy were amazing. They worked so hard to get us the best rate - and the car is absolutely perfect. We really appreciate everything they did for us - and will certainly be back.

Rating breakdown (out of 5):
  • Customer service
  • Buying process
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.