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Heritage Chrysler Jeep Dodge RAM Owings Mills

(2,501 reviews)
Visit Heritage Chrysler Jeep Dodge RAM Owings Mills
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 6 awards
2021 state dealer award 2021 state dealer award 2021 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 904-7208 (888) 904-7208
Used (888) 485-6456 (888) 485-6456
Service (866) 242-9666 (866) 242-9666

Reviews

(2,501 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Chrysler Jeep Dodge RAM Owings Mills from DealerRater.

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Experience at Heritage Owings Mills

Great experience, very friendly, Jay was fabulous!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Great Buy Great customer service!!

I would recommend this dealership to anyone looking for a great deal and great service. Very professional!! Got exactly what we were looking for! A+

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process
  • Quality of repair 5.0
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
0 people out of 0 found this review helpful.
Dealer response

Hello susan.protzman, Heritage Chrysler Jeep Dodge Ram Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we’ve succeeded. I will be sure to share your feedback with the team! Thank you again for your review. www.facebook.com/heritagechryslerjeepdodgeramom

Heritage Chrysler Salesman Review

Heritage Chrysler Dodge Jeep Ram Auto Sales in Owings Mill, MD turned out to be the perfect place for my vehicle needs! Erik Sparks made me feel comfortable and welcome from the moment my huband and I got there. I knew exactly what I wanted and Erik was fantastic at explaining how to move forward and find the perfect vehicle to match my needs without any pressure tactics, unlike some of the places we had previously visited. He was professional, knowledgeable, friendly, and gallant and made buying a vehicle a great stress free experience. We're very happy with my purchase and I will definitely recommend Heritage Chrysler Dodge Jeep Ram Auto Sales in Owings Mill, MD to anyone looking for a vehicle in the future. Sincerely,

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thank you for your heartfelt response, Cherryllynn Willams. We appreciate your business and strive to maintain a high standard of customer satisfaction. We are pleased to hear that Erik Sparks led you to your new vehicle, and we will certainly share your feedback with him. Please do not hesitate to call or pop back in to see us at Heritage Chrysler Jeep Dodge Ram Owings Mills. Thank you again Cherryllynn Williams and have a great day! www.facebook.com/heritagechryslejeepdodgeramom

Experience @ Heritage Owings Mills

Jay Murmuridis was very nice & helpful. Upon visit he was so curteous and friendly I immediatedly liked him. He was great throught this whole process. I would have never deamed I would have gotten a NEW car with ALL the options I wanted in a payment I could afford! Thanks so much Jay. I will definately recommed you to friends!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Good Morning, Shii. Heritage Chrysler Jeep Dodge Ram Owings Mills is delighted to hear that your car buying experience was a memorable one! We are also pleased that Jay Murmuridis was able to assist you with your new vehicle purchase. As you settle in to your new vehicle, please do not hesitate to stop by for a regular checkup! Thank you again Shii for the highly praised review. www.facebook.com/heritagechryslerjeepdodgeramom

My Experience @ Heritage

Jay Murmuridis was the Sales Consultant. He was very attentive to my issues and concerns related to the purchase of a Jeep Compass. He was very pleasant while working with me and gave me the space I needed to process the information and make my decision to purchase.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

N. Phillips-Goodrum, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you are enjoying your new Jeep Compass! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again, N. Phillips-Goodrum and have a great day. www.facebook.com/heritagechryslerjeepdodgeramom

Pleased with Service and Atmosphere

Pretty straightforward process with Heritage. I knew the vehicle I wanted, and Heritage had a great inventory of new and used Jeep models. All of the other dealerships in the area either had less inventory or worse pricing on the models I checked out. Erik Sparks was straightforward and helpful and got me in the car I wanted for a solid price for the market. Was pretty straightforward and easy to deal with. No complaints as of yet. Will go to their dealership for service issues

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

ChrisK, thanks so much for your positive feedback! Erik Sparks and the team were very glad to assist you in your purchasing experience. I hope you and your family enjoy your new vehicle! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. We would love to see you! Thank you again ChrisK and have a great day. www.facebook.com/heritagechryslerjeepdodgeramom

Vincent Moore II

Great experience. Erik was easy going, explain everything well, and quick.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greetings Vinnie Moore! Thank you for stopping by Heritage Chrysler Jeep Dodge RAM Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

Excellent experience at Heritage Jeep

I bought a new Wrangler Unlimited from Erik S. and I am completely satisfied. He was someone I felt I could trust and he was very helpful and responsive throughout the buying process. Would definitely buy from Erik and Heritage again and will recommend him to others too.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello David M, Heritage Chrysler Jeep Dodge RAM Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Erik and the team! Thank you again for your review.

Love my Chrysler 200

I love my new Chrysler 200! Erik Sparks was very knowledgable about the vehicle and answered all of my questions. He made what is usually a stressful process very relaxed and smooth and I am very happy with my vehicle and my experience at Heritage.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greetings Michael! Thank you for stopping by Heritage Chrysler Jeep Dodge RAM Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

Experience at Heritage

Erik Sparks made the buying experience a pleasure from start to finish. I love my new Wrangler unlimited and was pleasantly surprised at how easy the process was.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greetings Judy! Thank you for stopping by Heritage Chrysler Jeep Dodge RAM Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!