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Heritage Chrysler Jeep Dodge RAM Owings Mills

(2,501 reviews)
Visit Heritage Chrysler Jeep Dodge RAM Owings Mills
Sales hours: 9:00am to 6:00pm
Service hours: 7:30am to 3:00pm
View all hours
Sales Service
Monday 9:00am–9:00pm 7:30am–7:00pm
Tuesday 9:00am–9:00pm 7:30am–7:00pm
Wednesday 9:00am–9:00pm 7:30am–7:00pm
Thursday 9:00am–9:00pm 7:30am–7:00pm
Friday 9:00am–9:00pm 7:30am–7:00pm
Saturday 9:00am–6:00pm 7:30am–3:00pm
Sunday Closed Closed
2021 state dealer award
View 6 awards
2021 state dealer award 2021 state dealer award 2021 state dealer award
2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award
New (888) 904-7208 (888) 904-7208
Used (888) 485-6456 (888) 485-6456
Service (866) 242-9666 (866) 242-9666

Reviews

(2,501 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Heritage Chrysler Jeep Dodge RAM Owings Mills from DealerRater.

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Experince at Heritage

Jay Murmuridis was very helpful and a great salesman. He is the type of person you want to help with your needs. Thanks Jay!!!!

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greetings Curtis Salley! Thank you for stopping by Heritage Chrysler Jeep Dodge RAM Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with Jay and our team. We hope to see you soon! www.facebook.com/HeritageChryslerJeepDodgeRamOM

good sales help frome jay Murmuridis

comeing in was welcomed by mr. jay was vary helpful with all my ? and finding me the truck that would be best for my payment even tho my my new truck was not on the lot

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 4.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hello Jeffrey Carl Reaves Jr, Heritage Chrysler Jeep Dodge Ram Owings Mills would like to sincerely thank you for taking your time to give us a complimentary review. We strive to provide excellent service to all of our customers and we love to know when we've succeeded. I will be sure to share your feedback with Jay and the team! Thank you again for your review. www.facebook.com/HeritageChryslerJeepDodgeRamOM

Very satisfied customer

I purchased a Dodge Charger from Ed at Heritage. He was a pleasure to work with. He listened to me and showed me only the vehicles that fit my requirements. Price negotiations were easy - Heritage offered me the best price. The finance officer was not pushy either. At delivery time Ed spent all the time needed to show me all the features of my vehicle. He even synched up my flip phone to the bluetooth system in the car. I am very happy with my purchase and the process behind it.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Good Morning, Happy Charger Owner. In response to your review, I want to take the time to thank you for praising Ed along with the rest of the Heritage Chrysler Jeep Dodge RAM team. We are particularly grateful for any positive feedback, but a response like yours truly motivates our team to achieve superior customer satisfaction. We encourage you to 'Like' us on Facebook so you may catch any upcoming in-store specials, should they fit any future needs. Thank you again Happy Charger Owner and be sure to stop by soon! www.facebook.com/HeritageChryslerJeepDodgeRAM

Experience at Heritage with Jay Murmuridis

Experience overall A+. The staff was very professional and did everything in their power to make sure that I was satisfied.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Thanks for the excellent feedback, Kimberly! Please come back soon and visit us at Heritage Chrysler Jeep Dodge RAM Owings Mills. Have a great day! www.facebook.com/HeritageChryslerJeepDodgeRAM

Bri Smith

Michael Adelman was Fantastic. Incredibly helpful. I'm so glad to be out of my neon and into my new car.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Greetings Bri Smith! Thank you for stopping by Heritage Chrysler Jeep Dodge RAM Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

Purchased 2014 Chrysler Town & Country S

My salesman, Erik Sparks, did a fantastic job of understanding my approach to purchasing a new car. I knew what I wanted in the Town & Country and what I wanted, or hoped, to pay for it. Erik did not put on a heavy sell or try to convince me that I wanted any additional features. I felt respected as a customer and also felt that he was an advocate for me, as well as for the dealership.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Harrison James (Jim) White, thanks so much for your positive feedback! We were very glad to assist you in your purchasing experience. I hope you are enjoying your new Town and County van! Moving forward, please do not hesitate to stop by for a visit should you need any maintenance services performed. Erik and the team would love to see you! Thank you again Harrison James (Jim) White and have a great day. www.facebook.com/MileOne

Review of Heritage

Chris Burnette was easy to work with. I got the car I wanted at a great price

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greetings Joe! Thank you for stopping by Heritage Chrysler Jeep Dodge RAM Owings Mills . We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

Buying a car at Heritage Jeep

I had a great experience working with Jay Murmuridis and would recommend buying from Heritage Chrysler, Dodge, Jeep to everyone.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 4.0
  • Quality of repair
  • Overall facilities 4.0
  • Overall experience 4.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Greetings Jake! Thank you for stopping by Heritage Chrysler Jeep Dodge RAM Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon!

New Charger and Dart

Great experience. Eric and the rest of the Heritage folks did everything possible to get my wife into a new Charger and did such an awesome job I got a Dart the next night for myself.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 3.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a new car
  • Did make a purchase
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Dealer response

Hi The Medairys - Heritage Chrysler Jeep Dodge RAM Owings Mills would like to congratulate you on your new Dodge Charger and Dodge Dart! It was a great experience for our team to introduce you to your new vehicles. If you should have any further questions or want a little more insight on your Charger and Dart as you settle in, please don't hesitate contact us! We would be happy to lend our support. Thank you again for taking the time to review us! www.facebook.com/HeritageChryslerJeepDodgeRamOwingsMills

Such a great experience, highly recommended!!!

We came to Heritage after looking at a used jeep they had on the lot and after talking it over with sales staff decided on a new one, it was better for our family. We had a great experience shopping here and will come here before we go anywhere else.

Rating breakdown (out of 5):
  • Customer service 5.0
  • Buying process 5.0
  • Quality of repair 5.0
  • Overall facilities 5.0
  • Overall experience 5.0
  • Does recommend this dealer
  • Shopped for a used car
  • Did make a purchase
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Dealer response

Thank you for your earnest response Benjamin Powell. We appreciate your feedback and will be sure to share your encouraging thoughts with the team! If you should have any further questions or want a little more insight on your Jeep, please don't hesitate to contact us! We would love to work with you again soon. www.facebook.com/HeritageChryslerJeepDodgeRamOwingsMills