Reviews
Great Deal!
Great deal & best price on a jeep wrangler I found in a 100 mile radius.. Very professional staff!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great experience
I had a really pleasant time at Heritage dealing with Phillip Mitchell. Thank you for everything.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great buying experience with Phillip Mitchell!!!
Phillip went out of his way to make sure that I was taken care of. He personally went and picked up the specific truck that I wanted to drive from the other dealership. He was low pressure and was very concerned about providing me excellent customer service. If you want to purchase a Chrysler product, go see Phillip Mitchell at Heritage Dodge in Owings Mills.
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
What a great experience!!
Phillip Mitchell and the whole Heritage CDJR staff were great! We went in to see if we could even trade my boyfriend's car in and not only were they able to trade it in, they lowered the payment and interest rate on the new car! The sales managers Jeff, Al, and Ken were very professional and helpful and the business manager Dave was also great. He went over all our options for warranties and service contracts and really helped us make find a service plan that met our needs and fit our budget. All in all the experience was great and we will bringing our cars here for service as well even though we 40 mins. away. We would recommend Heritage to anyone looking to purchase a new or pre-owned vehicle!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great Service From Online Inquiry
Philip Mitchell and Heritage Auto worked with me as much as possible before even coming to the dealership. Made this experience hassle free and minimal time in the dealership to the car.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Great service
Great experience working with Phillip about buying a new vehicle. We do recommend anyone buying a new vehicle to go to Heritage mile one in Owings Mills and buy a car from Phillip.
- Customer service 5.0
- Buying process 5.0
- Quality of repair 5.0
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Experiance @ Mile One
Salesman was very courteous.. But the length of the buying process could be shortened.
- Customer service —
- Buying process 5.0
- Quality of repair —
- Overall facilities 4.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Greetings Fred Siperko! Thank you for stopping by Heritage MileOne Chrysler Jeep Dodge RAM Owings Mills. We sincerely appreciate your thoughtful review and will be sure to share your encouraging thoughts with our team. We hope to see you soon! http://www.facebook.com/HeritageChryslerJeepDodgeRamOwingsMills
PHILLIP @ HERITAGE JEEP
WORKING WITH PHILLIP AT HERITAGE JEEP HAS BEEN A WONDERFUL EXPERIENCE. HE WORKED HARD TO FIND US A VEHICLE THAT FIT OUR PRICE RANGE AND REALLY CARED ABOUT THE FACT THAT WE HAD A BUDGET TO STICK TOO. EXCELLENT CUSTOMER SERVICE
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Good afternoon LINDSEY! Heritage MileOne Chrysler Jeep Dodge RAM Owings Mills would like to personally thank you for taking the time to write this extremely positive review. We encourage you to 'Like' us on Facebook so you may catch our in-store specials. Thank you LINDSEY, and be sure to visit us soon! http://www.facebook.com/HeritageChryslerJeepDodgeRamOwingsMills
First Buying Experance
Mr. Phillips was very patient and knowledgeable when talking to me about the truck that I was interested in purchasing. Although He is new to the dealership, I think he did an excellent job.
- Customer service 5.0
- Buying process 4.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 4.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Les Jennings - Thank you for your encouraging review of Heritage MileOne Chrysler Jeep Dodge RAM Owings Mills. We are particularly grateful for any positive feedback, but a response like yours truly motivates the team. Without our customers we would not be in business and for that reason I wanted to personally thank you for sharing your satisfaction. If you would need any assistance towards future purchases and/or services, we would love to help! Thanks so much, Heritage MileOne Chrysler Jeep Dodge RAM Owings Mills. http://www.facebook.com/HeritageChryslerJeepDodgeRamOwingsMills
Above average customer service
This is the second car I brought from Heritage and I must say "It's always a pleasure doing business with Heritage" Great customer service!
- Customer service 5.0
- Buying process 5.0
- Quality of repair —
- Overall facilities 5.0
- Overall experience 5.0
- Does recommend this dealer
- Shopped for a new car
- Did make a purchase
Gail Adams, thank you for your complimentary feedback of Heritage MileOne Chrysler Jeep Dodge RAM Owings Mills. We genuinely appreciate your business and thorough review. Please remember that should you be in search of a new vehicle in the future, or require any regular vehicle maintenance, we would love to welcome you back for another visit. Thanks again for taking the time to review us! http://www.facebook.com/HeritageChryslerJeepDodgeRamOwingsMills