McKenna VW Cerritos

(3.9) 79 reviews

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3.9
79 lifetime reviews. Includes reviews of McKenna VW Cerritos from DealerRater.com
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  • Mr. Satisfied

    Mr. Spencer was very courteous and explained in detail my concerns regarding my vehicle.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Troy, Thanks for sharing your recent 5 star service experience with Spencer here at McKenna VW Cerritos! We're thrilled to read your review, and

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    we'd like to thank you for choosing us here at McKenna VW Cerritos for your service needs. Enjoy the road ahead, and thanks for being a part of the McKenna Family!


  • VW Beetle Service

    Spencer provided very professional, friendly and thorough customer service which made bringing my vehicle in for service very helpful and overall prod

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    uctive. Thank you Spencer.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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    Dealer Response

    Hi Shamaine, Thanks for sharing your recent 5 star service experience with Spencer here at McKenna VW Cerritos! We're very pleased to read your revi

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    ew, and we'd like to thank you for choosing us here at McKenna for your VW service needs. Happy Holidays, and enjoy the road ahead!


  • Service Experience

    Great Place to Service. Ricc and his staff are helpful and courteous.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Luis, Thanks for sharing your recent 5 star service experience with Ricc and the rest of the team here at McKenna VW Cerritos! We're thrilled to

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    read your review, and we'd like to thank you for choosing us here at McKenna for your VW service needs. Enjoy the road ahead, and happy Holidays!


  • Great service!!

    Debbie offered great service and walked me thru the whole process. She also gave me updates on the process.Thank you for all the help

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    Does recommend this dealer
    Came in for service or repair
    McKenna VW Cerritos

    Hello, and thanks for sharing your recent 5 star service experience with Debbie here at McKenna VW Cerritos! We're thrilled to read your kind review,

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    and we'd like to thank you for choosing us here at McKenna for your VW service needs. We sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead, and have a really nice holidays!


  • Review of McKenna Dealership

    Spencer was amazig and very helpful. Great customer service skils (:

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Sofia, thanks for sharing your recent 5 star service experience with Spencer here at McKenna VW Cerritos! We're very pleased to read your kind revi

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    ew, and we'd like to thank you for choosing us here at McKenna for your VW service needs. Enjoy the road ahead, and Happy Holidays!


  • Leased a Jetta

    Great experience with sales associate. Straight forward upfront responses without the hours long wait. Finance dept moved along just as quickly. Very

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    satisfied with this dealership! My daughter leased a car here as well several years ago. I had gone with her to turn in at end of lease. A very pleasant experience, made me return here to check out inventory.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello Marsha, thanks for sharing your recent 5 star leasing experience with us here at McKenna VW Cerritos! Hearing that we were quick and efficient i

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    s terrific news, and we'd like to thank you and your daughter for being a part of the McKenna Family. Enjoy the road ahead, and we sincerely look forward to seeing you both in our store anytime in the future!


  • McKenna at C

    This was my first time dealing with McKenna at Cerritos. The purpose of my visit was for a general vehicle check up as well as looking specifically in

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    to 2 issues as was experiencing. the reps dealing with my visit from initial booking through to carrying out the repairs and advising of additional work recommended were excellent. When I informed them I wished to carry out part of the work (tyre change/balance) at a tire company, there was no attempt at hard sell. The other item flagged up for repair was explained clearly and the quotation given was confirmed as firm even when I said I'd book in after the holidays. The non-tyre related issue was rectified successfully, in good time. Aside from the repair aspect, the office is very clean, complimentary coffee while I waited was fresh and in all a comfortable environment. I cannot find fault at all with the visit.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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    Dealer Response

    Hi Colin, Thanks for sharing your recent 4 star service experience with our team here at McKenna VW Cerritos! We're beyond thrilled to read your kin

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    d words, and we'd like to thank you for choosing us here at McKenna for your VW service needs. Enjoy the road ahead!


  • Very Friendly

    Great service under stood my needs and got us the deal we needed to purchase the car. very friendly would recommend family and friend to our sells ma

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    n smith.

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    Does recommend this dealer

  • Got a sweet deal on a beautiful suv for the family

    My wife and I were in the market for a new SUV for our expanding family. We looked around at quite a few options. It came down to an explorer and a VW

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    atlas. After much deliberation we chose the Atlas. Vehicle was roomier, had a lot of similar technology to the explorer, and was very affordable with premium options. Chuck Stone was our salesman. He made sure to educate us on all the vehicle had to offer and how it would meet our needs. We didn't get that he was trying to "sell" us something feeling. I feel he really wanted to make sure we knew what we were getting and that it would meet our needs. Once we decided this was it, he did everything he could to meet our budget when it came to the purchase. Your treated like a person here, hard to find in dealerships nowadays. Even when it came to finance, they were helpful and made the whole process a breeze. Imma ford mechanic and long time ford owner. The fact that I recommend this vehicle and dealer means something. Great service, Great product. Thx Chuck and Mckenna for helping us with our new addition to our family!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi William, thanks for sharing your recent 5 star experience with Chuck here at McKenna VW Cerritos. We're thrilled to read your review, and we'd like

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    to congratulate you and your wife on your new VW Atlas. Welcome to the McKenna Family, and we sincerely look forward to seeing you in our store anytime in the future. Enjoy the road ahead!


  • Service

    Spencer was very thorough in his explanation...pays attention to detail and listened to every concern I had ..his very hospitable and he gave great cu

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    stomer service Thank You for your help?

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    Does recommend this dealer
    Came in for service or repair
    McKenna VW Cerritos

    Hello, and thanks for sharing your recent 5 star service experience with Spencer here at McKenna VW Cerritos! We're very pleased to read your kind rev

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    iew, and we'd like to thank you for choosing us here at McKenna for your VW service needs. Enjoy the road ahead!


McKenna VW Cerritos
18303 Studebaker Rd Cerritos, CA 90703
New (562) 219-3882
Used (888) 349-0994
Service (888) 881-4738
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