Dan and Jeff were very friendly and answered all questions.
Found a vehical on a website that was at their dealership with low miles and seemed like an excellent price for that year. Checked it out the best I could.... Clean on the inside and appearance. Bought with standard as is 90 day drive train warranty and extended drive train only warranty. I did not crawl under the vehical. After purchase took it in to a mechanic and said it was rusted badly underneath frame and body. The warranty doesn't cover rust. Possible coastal flood car. Also have not received compensation for alignment they had promised that's in the contract or licence or temporary. When I tried to call couldn't get a hold of manager. Many excuses. Always have a mechanic check it out first before buying. Will never buy used again.
Zee and Tony are great. The truck is nice. These guys aren't pushy and genuinely talk to you like family. I had a great time and didn't spend all day there.... Thanks.
Barry, Thanks for the wonderful review. At NW Auto Exchange we make every effort to make sure customer's needs are met. If you know anyone in the mar...ket for a vehicle feel free to let them know we can help or have them call at 503-788-8093. Best of luck with the truck. Charlie
The person who helped us out was very nice and knew what he was doing. Definitely recommend you go to this place when looking for a used car.
By far, the most pleasant experience buying a used vehicle that I have had. Everyone was very friendly, and at no time did I feel pressured.
These guys sent my truck to Auburn WA. instead of taking it to the barge lines in seattle, after it was agreed upon. Then didn't give me the contact /... address info to the place it was shipped to. Three days later after we finally got ahold of Mike ,we got the address and phone number to the auction house. We arranged for transport ( another $200), but they needed a vin # so we call mike again and get a vin # . Problem is I bought a Nissan truck , and the vin # is for a Honda car, so we call Mike again. The driver shows up to take it to the Barge lines and he cain't find it ! When he finally dose it has a dead battery, he jumps it and they made the wednesday sailing for Alaska. I will never go back, this is the worst company I have ever dealt with. Be ware
Bought a used vehicle, typical dealership experience. What sets these guys apart (in a bad way) is that during the deal I asked them for the build sheet... on the lift that was done as well as a quote for a roof rack. After several phone calls and text messages to them still no reply; it's been 4 weeks. I called the shop that did the lift and they were more than happy to provide me the info I need on the lift, meaning NW Auto Exchange never called the lift shop. I also have yet to hear back on my quote for the roof rack; every time I call they say they'll look 'right now' and call me back. I never hear back. I will not buy from them again, once the sale is made you don't matter to them.
I was treated like family. No used car games. Better than everyone else that I visited on the boulevard. Not pushy. Thanks.
Barry, Thank you for the kind words. NW Auto Exchange wants shoppers to know that we want to make their shopping experience a favorable one. Treating... people fairly is a priority of ours. In the event you know anyone in the market for a vehicle, we would be glad to help. Thanks you again for your business. Any questions, please call 503-788-8093 Charlie
MY SON AND I WERE LOOKING FOR A USED HONDA OR TOYOTA FOR HIM TO GO BACK AND FORTH TO COLLEGE IN. WE WERE WARNED TO SHY AWAY FROM "82ND AVENUE". AFTER HOURS... OF BEING BULLIED AT DEALERS ELSEWHERE WE HIT "82ND AVENUE". WE CAME ACROSS NW AUTO EXCHANGE AND STOPPED IN. WE WERE GREATED WITH A FRIENDLY SMILE FROM OUR SALESMAN DENNIS. AFTER ABOUT TEN MINUTES LOOKING AT THEY'RE INVENTORY DENNIS BROUGHT ME TO HIS MANAGER ADAM AND HE RECAMENDED A 2007 HYUNDAI SONATA WHICH WE ENDED UP BUYING. THEY ARE HONEST, FRIENDLY AND DENNIS REMINDS ME OF YOGI THE BEAR. WE HIGHLY RECAMEND THESE NICE GROUP OF GUYS TO ANYONE IN THE USED CAR MARKET!
Dear MRS. S, Thank you for the nice review. Shopping for a vehicle can be a daunting experience. We try to make every customer's experience a good on...e. We are glad you are happy with the vehicle. In the event you know of anyone who is in the market for a vehicle, feel free to suggest us or have them call at 503-788-8093. Best of luck with the Sonata and good luck to your son in college. Best, Charlie
Tony and Zee are an awesome team. They listened to what my needs were and helped me purchase a Acura TSX. These guys knew their stuff. The radio didn't... appear to work and then Zee appeared with the radio code from the factory. Man my old BMW had toys, but this Acura is going to take a lot of getting used to. Tony helped me figure out the Navigation system. Overall, this was a pleasant surprise from the usual used car runaround. Thanks, Again.
Blake, Thank you for submitting this review. We are glad you enjoyed the process of getting your Acura. We try to make sure we can meet or exceed the... customer's needs. If you have any questions, feel free to call us at 503-788-8093. Thank you again for your business. All the best, Charlie