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Reviews

Average Ratings

4.8
184 lifetime reviews. Includes reviews of Don Herring Mitsubishi from DealerRater.com
  • It was short & Sweet!! Thanks Jamal !!!!
    May 26, 2017

    It was short and sweet , My salesman kept his word and he was Very Professional !!! Thanks Jamal !!!! I was defiantly recommend My family and frie...


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    It was short and sweet , My salesman kept his word and he was Very Professional !!! Thanks Jamal !!!! I was defiantly recommend My family and friends to this guy!

    Does recommend this dealer

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  • Got a new car hassle-free
    May 24, 2017

    The dealership itself is tucked away in the middle of construction and busy streets, and it's definitely not pretty, also on the smaller side...bu...


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    The dealership itself is tucked away in the middle of construction and busy streets, and it's definitely not pretty, also on the smaller side...but after coming from a huge Ford mega-dealership where I definitely felt like just a number this quaint dealership was actually pretty nice. Staff was friendly and pleasant. They didn't play games, and I could tell they appreciated our business.

    Does recommend this dealer

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  • Great Service!
    May 24, 2017

    Jamal was great from the 1st step to closing the deal. Very professional and helpful. This is the 3rd vehicle my family has purchased from Don Her...


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    Jamal was great from the 1st step to closing the deal. Very professional and helpful. This is the 3rd vehicle my family has purchased from Don Herring, and if we need another one we will be back. Highly recommend Jamal to everyone.

    Does recommend this dealer

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  • A great experience!
    April 14, 2017

    The experience that I had was awesome!! at first I was a little reserved. Shawn my salesman was so awesome he walked me though the entire process...

    Don Herring Mitsubishi Irving

    Congratulations on your new car! Thank you so much for your kind words. I will be sure to let Andre, Tim and Shawn know how pleased you were. B...


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    The experience that I had was awesome!! at first I was a little reserved. Shawn my salesman was so awesome he walked me though the entire process. He was my guardian angel. Shawn was polite, kind ,patience honest, totally just a down to earth person. All the employees were very kind and caring. I definitely will recommend my family and friends to Don Herring Mitsubishi! Thank you all for your hard work!

    Does recommend this dealer
    Don Herring Mitsubishi Irving

    Congratulations on your new car! Thank you so much for your kind words. I will be sure to let Andre, Tim and Shawn know how pleased you were. Best, Sherri Herring Hawkins


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  • Excellent Service
    April 11, 2017

    I visited the Irving location on Saturday, April 8th. I was looking for my first car to actually buy. We were instantly helped by Shawn and he wor...


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    I visited the Irving location on Saturday, April 8th. I was looking for my first car to actually buy. We were instantly helped by Shawn and he worked with us the whole time. We were there for a while trying to get everything just right, and I was able to leave with what I wanted. Shawn worked with us all day and was very personable. Andre also came in to help us out. They seemed to have a very good work dynamic and it showed the entire time that we were there. I greatly appreciated all of their time and effort in helping me find the car that was just right for me and my budget. I highly recommend Shawn and Don Herring in Irving.

    Does recommend this dealer

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  • Excellent! Fully Impressed and Pleased With Experience!
    April 10, 2017

    Walter Murga was incredibly knowledgeable and extremely helpful in assisting us with our purchase. We didn't feel pressured into making a purchase...

    Don Herring Mitsubishi Irving

    Thank you so much for taking the time to leave us a review. We strive to exceed your expectations not only during the purchase process but throug...


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    Walter Murga was incredibly knowledgeable and extremely helpful in assisting us with our purchase. We didn't feel pressured into making a purchase. Every question was answered thoroughly and addressed with professionalism. All the while the atmosphere and staff was extremely down to earth. It was a smooth process on both ends. My husband and I left impressed and very pleased with our new vehicle. Tim Carpenter was also helpful in assisting us with the financial aspect and in answering all of our questions. He gave sound advice and served us well. Overall we had a wonderful experience and will most definitely be referring Walter to all! Thank you Walter for going above and beyond to ensure that we had a great experience, Also, many thanks to your advisor Andre Moore!

    Does recommend this dealer
    Don Herring Mitsubishi Irving

    Thank you so much for taking the time to leave us a review. We strive to exceed your expectations not only during the purchase process but throughout your entire ownership experience. Please let us know if we ever fall short. Best, Sherri Herring Hawkins


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  • First time buyer.
    March 27, 2017

    I walked in there just trying to take a look the lancers they had for sale, maybe do a test drive, but I really didn't rhink I would be going home...

    Don Herring Mitsubishi Irving

    Jose, congratulations on your first car! I am so glad that we were able to assist you with such an awesome milestone! Please let us know if you ...


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    I walked in there just trying to take a look the lancers they had for sale, maybe do a test drive, but I really didn't rhink I would be going home in one of them. Im a first time buyer, and they worked with me, I had tried buying from somewhere else with no luck. They gave me a chance, and a good deal. The salesperson was cool, not to pushy like in other places haha.

    Does recommend this dealer
    Don Herring Mitsubishi Irving

    Jose, congratulations on your first car! I am so glad that we were able to assist you with such an awesome milestone! Please let us know if you have any questions or if there is anything we can assist you with moving forward. Best, Sherri Herring Hawkins


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  • Never again!
    March 17, 2017

    I am not sure where the high rating is coming from that other reviewers have left - pushy and rude manager that likes to have a stare down contest...

    Don Herring Mitsubishi Irving

    Thank you for taking the time to leave us your feedback. I am sorry that we did not earn higher than a one star in your opinion. Please give us ...


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    I am not sure where the high rating is coming from that other reviewers have left - pushy and rude manager that likes to have a stare down contest and say the word "no" a lot. Do yourself a favor and shop elsewhere. Love my Mitsubishi, this dealership...not so much!

    Does not recommend this dealer
    Don Herring Mitsubishi Irving

    Thank you for taking the time to leave us your feedback. I am sorry that we did not earn higher than a one star in your opinion. Please give us a call so that we may earn the opportunity to assist you in the future. Best, Sherri Herring Hawkins


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  • Best Dealership in town

    I have owned Mitsubishi vehicles for the last 13 years (04' 08' 13' and 17') and I keep coming back to this dealership (and Mitsubishi) because of...

    Dealer Response

    That is awesome! Thank you so much for your loyalty to Mitsubishi! We will continue to work hardover the coming 3-4 years to make sure we keep ...


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    I have owned Mitsubishi vehicles for the last 13 years (04' 08' 13' and 17') and I keep coming back to this dealership (and Mitsubishi) because of how simple the buying process is (It took me a little more than one hour between arrival and leaving the dealership with my new SUV) and the quality of the Mitsubishi vehicles.. During these 13 years I have only been at the dealership to buy a new car or for schedule maintenance, the quality of Mitsubishi vehicle speaks by itself. Steven and the GSM were wonderful, straight and transparent during the process. I wish I could give them more starts.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    That is awesome! Thank you so much for your loyalty to Mitsubishi! We will continue to work hardover the coming 3-4 years to make sure we keep you wanting to come back! Best, Sherri Herring Hawkins


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  • Best Car Buying Experience
    January 27, 2017

    I wish there was a higher rating i could give. This was the best car buying experience I've ever had. The whole dealership were at their best, a...

    Don Herring Mitsubishi Irving

    Thank you so much for taking the time to leave us a review! We value your opinion, so if we every fall short of exceeding your expectations pleas...


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    I wish there was a higher rating i could give. This was the best car buying experience I've ever had. The whole dealership were at their best, and worked as hard as any car lit that I've ever dealt with.

    Does recommend this dealer
    Don Herring Mitsubishi Irving

    Thank you so much for taking the time to leave us a review! We value your opinion, so if we every fall short of exceeding your expectations please let us know! Best, Sherri Herring Hawkins


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