Fletcher Jones Imports

4.9 out of 5 4.9
Rectangle 48
Sales 9:00 AM - 9:00 PM
Service 7:00 AM - 5:00 PM

Fletcher Jones Imports Hours

Sales

Monday

9:00 AM - 9:00 PM

Tuesday

9:00 AM - 9:00 PM

Wednesday

9:00 AM - 9:00 PM

Thursday

9:00 AM - 9:00 PM

Friday

9:00 AM - 9:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 5:00 PM

Tuesday

7:00 AM - 5:00 PM

Wednesday

7:00 AM - 5:00 PM

Thursday

7:00 AM - 5:00 PM

Friday

7:00 AM - 5:00 PM

Saturday

8:00 AM - 2:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since August 2009

Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for over 40 years. Our commitment is to your compl

...

ete and total satisfaction. Whether you're looking to purchase or service a Mercedes-Benz, AMG, Sprinter or Metris, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.

"Experience the Fletcher Jones Difference"

Service

Oil, Filter Change

$129.95

Air Filter Replacement

$159.95 and up*

Cabin Filter Replacement

$159.95 and up*

Heating, Cooling Diagnosis

$269.95 and up*

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1715 lifetime reviews. Includes reviews of Fletcher Jones Imports from DealerRater.com

Read reviews that mention:

  • 5.0 out of 5
    March 2, 2021

    This purchase makes my fifth car from Fletcher Jones Imports and I have never been disappointed with the cars or the professionalism of the staff.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello Cynthia, Our team at Fletcher Jones Imports couldn't be more thrilled to know we are your dealer of choice when it comes to your Mercedes-Benz ...needs and we are truly grateful to have you as a loyal guest! Thank you for your continued business and allowing our talented team the honor of assisting you with the purchase of your 5th Mercedes-Benz! Congratulations! And please feel welcome to contact us anytime! With Sincere Gratitude, Your Friends and Family at Fletcher Jones Imports

  • 4.0 out of 5
    March 1, 2021

    Our car broke down nearly 100 miles outside of Las Vegas. We got towed in at no cost with Mercedes free towing for life. Everyone that we encountered at... the dealership was very helpful and kind.

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  • October 6, 2016

    Received service on my SUV, Spencer is the best! My CD player wasn't working and they repaired it during the time it was getting serviced.

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  • 5.0 out of 5
    February 28, 2021

    Jolene is friendly and helpful. Her friendliness is much welcomed during these unprecedented times. I appreciate that there was a safe, peaceful place... to wait while the car was being serviced.

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    Fletcher Jones Imports

    Hello,Thank you for the opportunity to serve you! The safety and satisfaction of our guests is important to us. We are thrilled to know of the great ...efforts Jolene put forth during your service visit and appreciate you complementing our level of service. We look forward to welcoming you back!Sincere Wishes,Your Friends and Family at Fletcher Jones Imports

  • 5.0 out of 5
    February 26, 2021

    Buying a car is usually a miserable, long process, but Fletcher Jones in Las Vegas made it extremely easy and convenient. I was able to drive the car and... talk to the sales agent about it without pressure and respond back to her on my own time. I negotiated the deal mostly via text and when we were ready to go I asked them to have my paperwork ready when I arrived at the dealership. When I came to pick up my car, it literally took 30 minutes to check everything, and sign the paperwork and drive off the lot. Chelsy was awesome from start to finish, and I would definitely buy a car from her and Fletcher Jones again.

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    Shopped for a used car
    Did make a purchase
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    Dealer Response

    Hello Lauren, Our team was elated to read that Chelsy took fantastic care of you by being knowledgeable, professional and turning what typically is ...a dreary process into one that was a true joy! We are incredibly grateful to have earned your business and a lifelong loyal customer too! Congratulations on your new Mercedes-Benz! Enjoy and welcome to the Fletcher Jones Family! Best Wishes, Your Friends and Family at Fletcher Jones Imports

  • 5.0 out of 5
    February 24, 2021

    Very good in everything, I will be back every time my car due in service, shuttle service are also friendly and accommodating very professional and also... in cafeteria

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  • 5.0 out of 5
    February 21, 2021

    The team at Fletcher Jones helped make a 40 year dream of owning a Mercedes Benz a reality. The team was amazing and the process was a breeze.

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    Shopped for a used car
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    Dealer Response

    Hello Tracey, The team at Fletcher Jones Imports was pleased to have the opportunity to assist you during your journey to purchase a new Mercedes-Ben...z! We couldn't be more thrilled to know Samantha was a wonderful part of assisting you towards your 40 year dream coming to fruition! On behalf of our entire team, we thank you for posting your review and mentioning the amazing efforts our team put forth to see that your purchase experience was truly an amazing one! Congratulations on your purchase! We hope you enjoy every mile! Best Wishes Your Friends and Family at Fletcher Jones Imports

  • 5.0 out of 5
    February 21, 2021

    On time, knowledgeable, friendly. Car was sparkling when I picked it up.When I next need service, or have questions, I will ask for Dennis.

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    Fletcher Jones Imports

    Hello Robert,We greatly appreciate you taking the time to post your 5 star review! With all of the automotive competition out there, it is amazing to ...hear that Dennis and our team delivered a wonderful service experience! Please let us know if we may be of further assistance in the future.Warm Regards,Your Friends and Family at Fletcher Jones Imports

  • 5.0 out of 5
    February 20, 2021

    LaRoyne Brown is the best. I bought a Mercedes because he has always taken care of me. I bought two Volvos and a Cadillac because of his exceptional... service. I will always go where he goes even if it means buying another car!

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    Fletcher Jones Imports

    Hello,Our team was elated to read that LaRoyne took fantastic care of you! It is wonderful to know of your loyalty with LaRoyne over the years and we ...are incredibly grateful to have earned your business and truly hope to have you as a lifelong loyal customer too! Please feel welcome to contact us anytime!Warm Regards,Your Friends and Family at Fletcher Jones Imports

  • 5.0 out of 5
    February 20, 2021

    Jillian Was exceptional and went above and beyond.

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    Shopped for a new car
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    Dealer Response

    Hi Eli, Thank you for your business and the opportunity to have your 5 star recommendations! We strive to be the best in the business, and thrilled t...o know Julian's efforts truly exemplify that! Kind Regards, Your Friends and Family at Audi Fletcher Jones

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