[{"id":51681,"firstName":"Dennis","lastName":"Eich","titleText":"Service Advisor","emailTxt":"deich@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":9,"combinedEmpReviewCnt":187,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/d0af422f249f.jpg","drDealerId":5269,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":570192,"firstName":"Danielle","lastName":"Kerley","titleText":"Service Advisor","emailTxt":"DKerley@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":6,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"dealerEmpStartDtUtc":"1470009600","industryStartDtUtc":"873072000","certifiedEmployee":true,"deptDscrp":"Service"},{"id":570191,"firstName":"Dave","lastName":"Miller","titleText":"Service Consultant","shortBioText":"I enjoy spending time with my wife, daughter, and two interesting cats. I like music, movies, Android, basketball, and tennis. I'm a die hard fan of my Buckeyes, Browns, Cavs, Indians. I attempt to make everyone I interact with have a better day than they were having previously.","emailTxt":"dmiller@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":28,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"dealerEmpStartDtUtc":"1541030400","industryStartDtUtc":"1109635200","certifiedEmployee":true,"deptDscrp":"Service"},{"id":51678,"firstName":"Josh","lastName":"Sutton","titleText":"Service Advisor","emailTxt":"jsutton@fletcherjones.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":129,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/95488ec73df6.jpg","drDealerId":5269,"certifiedEmployee":true,"deptDscrp":"Service"},{"id":51674,"firstName":"Ivan","lastName":"Hoff","titleText":"Finance Manager","emailTxt":"ihoff@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":5,"combinedEmpReviewCnt":66,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/89ea637f-fda9-4908-ad14-a58600a6df6f.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":371194,"personPtyId":45618619,"firstName":"Jason","lastName":"Cote","titleText":"Service Advisor","emailTxt":"jcote@fletcherjones.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":56,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":51677,"firstName":"Ryan","lastName":"Cross","titleText":"Service Advisor","emailTxt":"rcross@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":96,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/7b58e102a081.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":570194,"firstName":"Branndon","lastName":"Herbert","titleText":"Service Advisor","emailTxt":"BHerbert@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":51682,"personPtyId":38430544,"firstName":"Dave","lastName":"Fast","titleText":"Service Advisor","emailTxt":"dfast@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":92,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/24eb70133870.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":534581,"personPtyId":46890913,"firstName":"Shane","lastName":"Petersen","titleText":"Sales and Leasing Consultant","shortBioText":"This dealership allows me to utilize my customer service and leadership skills in order to improve customer satisfaction. I'm eager to make a positive contribution to Fletcher Jones Imports Mercedes-Benz through dedication and hard work that will lead to a lasting relationship.","emailTxt":"spetersen@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/433799b11c7a.jpg","drDealerId":5269,"dealerEmpStartDtUtc":"1525132800","industryStartDtUtc":"1214870400","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":466129,"personPtyId":38439662,"firstName":"Kamron","lastName":"Garrett","titleText":"Sales and Leasing Consultant","emailTxt":"kgarrett@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":6,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":466126,"firstName":"Sal","lastName":"Cucco","titleText":"Sales and Leasing Consultant","shortBioText":"Hi Everyone welcome to my profile. I been selling cars for 12 years now and love it. I love it because i love people more then cars, and love the self satisfaction that i just helped someone full fill their wants and needs for an automobile. I had tremendous training in sales from the best of the best . I was a Stockbroker for fidelity and Bear Stearns and had Mentors like Ace Greenberg from Bear Stearns and Peter Lynch from Fidelity. Its not a car Business its a People business. I trained over 200 car salesman and 250 stockbrokers. Giving a 5 star experience and building long term relationships is my goal. When ever your ready for a car please contact me. Looking forward to helping you find the car of your dreams.","emailTxt":"scucco@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/38f2c4d5f9b1.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":51668,"personPtyId":38420904,"firstName":"Rex","lastName":"Babin","titleText":"Sales and Leasing Consultant","emailTxt":"rbabin@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":33,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/c293ba62-e0e4-40b5-8cdf-ea3833ef652c.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":51665,"personPtyId":38430542,"firstName":"Jay","lastName":"Fields","titleText":"Sales and Leasing Consultant","emailTxt":"jfields@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/8bf4ef5fe3bb.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":371190,"personPtyId":38441667,"firstName":"Mike","lastName":"Mondesi","titleText":"Sales Consultant","emailTxt":"mmondesi@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":19,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/4abff7bae78a.jpg","drDealerId":5269,"dealerEmpStartDtUtc":"1351728000","industryStartDtUtc":"1041379200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":570193,"firstName":"Jolene","lastName":"Jimerson","titleText":"Service Advisor","shortBioText":"Born and raised in Las Vegas , 6 years as a sales assistant prior to the service department here at Mercedes-Benz.","emailTxt":"JimersonJ@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"dealerEmpStartDtUtc":"1351728000","industryStartDtUtc":"1351728000","certifiedEmployee":false,"deptDscrp":"Service"},{"id":51685,"firstName":"Marcela","lastName":"Patricio","titleText":"Parts Advisor","emailTxt":"MPatricio-Damian@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":16,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/a867c496-9b40-4a7c-a553-df6bae8abab7.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Parts"},{"id":514604,"personPtyId":41231834,"firstName":"Cookie","lastName":"Ackley","titleText":"Internet Sales Manager","shortBioText":"","emailTxt":"cookie@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":15,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/b9f724bd5115.jpg","drDealerId":5269,"dealerEmpStartDtUtc":"1438398000","industryStartDtUtc":"788929200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":466128,"firstName":"Joseph","lastName":"Martinez","titleText":"Sales and Leasing Consultant","emailTxt":"jmartinez@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":7,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":594037,"firstName":"LaRoyne","lastName":"Brown","titleText":"Service Advisor","emailTxt":"LBrown@fletcherjones.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":4,"combinedEmpReviewCnt":13,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Service"},{"id":371193,"personPtyId":38442338,"firstName":"Haim","lastName":"Beja","titleText":"Sales & leasing Consultant","shortBioText":"","emailTxt":"hbeja@fletcherjones.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":11,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/701f19562771.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":51671,"personPtyId":38422091,"firstName":"Shai","lastName":"Winograd","titleText":"Sales and Leasing Consultant","emailTxt":"swinograd@fletcherjones.com","combinedEmpAvgRatingNbr":4.9,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":57,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/0ec159e860f7.jpg","drDealerId":5269,"dealerEmpStartDtUtc":"1283299200","industryStartDtUtc":"954547200","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":44264,"personPtyId":38420929,"firstName":"Maxine","lastName":"Linihan","titleText":"Finance Director","emailTxt":"mlinihan@fletcherjones.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":1,"combinedEmpReviewCnt":70,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/19ddd9d2-c885-4a24-a0bd-8330df9577fd.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":51675,"firstName":"Doris","lastName":"Newton","titleText":"Finance Manager","emailTxt":"dnewton@fletcherjones.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":39,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/9bc151d7-1d47-4ab1-bebb-331828089ecd.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":51670,"firstName":"Sandy","lastName":"Wolff","titleText":"Sales and Leasing Consultant","emailTxt":"swolff@fletcherjones.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":29,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/e0328b1ebe34.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":51672,"firstName":"Sonny","lastName":"Lee","titleText":"Sales and Leasing Consultant","emailTxt":"slee@fletcherjones.com","combinedEmpAvgRatingNbr":4.8,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":17,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/d93576553ec1.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":108632,"personPtyId":38434783,"firstName":"Chris","lastName":"Monzo","titleText":"Sales Manager","emailTxt":"cmonzo@fletcherjones.com","combinedEmpAvgRatingNbr":4.7,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":21,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/12748e402525.jpg","drDealerId":5269,"dealerEmpStartDtUtc":"1317427200","industryStartDtUtc":"1317427200","certifiedEmployee":false,"deptDscrp":"Management"},{"id":51684,"personPtyId":38420988,"firstName":"Howard","lastName":"Manoff","titleText":"Sales Manager","emailTxt":"hmanoff@fletcherjones.com","combinedEmpAvgRatingNbr":4.3,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":10,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/c5f12869893c.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":42356,"personPtyId":38429991,"firstName":"Krista","lastName":"Alshouse","titleText":"Business Development Manager","emailTxt":"kalshouse@fletcherjones.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":2,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"dealerEmpStartDtUtc":"996624000","certifiedEmployee":false,"deptDscrp":"Management"},{"id":598872,"firstName":"Sean","lastName":"Randall","titleText":"Sales Consultant","shortBioText":"","emailTxt":"SRandall@fletcherjones.com","combinedRecentReviewCnt":2,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":593213,"firstName":"Brian","lastName":"Nowicki","titleText":"Sales Consultant","shortBioText":"Started in the Food and Beverage industry at 14yrs old. The F&b industry taught me about customer service. I would like to dispel the old \u001acar salesmen\u001a myth by bringing my vast knowledge of customer service to the car industry.","emailTxt":"bnowicki@fletcherjones.com","combinedRecentReviewCnt":1,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/d682d43b3749.jpg","drDealerId":5269,"dealerEmpStartDtUtc":"1556668800","industryStartDtUtc":"1556668800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":51663,"firstName":"Donny","lastName":"Drogin","titleText":"Sales and Leasing Consultant","emailTxt":"ddrogin@fletcherjones.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":14,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/7ab9ce40-07aa-4ef0-bac7-38769b5f3d5a.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":534580,"personPtyId":46772655,"firstName":"Kevin","lastName":"O'Boyle","titleText":"Sales Consultant","shortBioText":"I love being around my family and enjoy sports. I have two young children, one boy and one girl. I was born and raised in Miami, Florida and am from a Filipino/Irish background. My father grew up in Pennsylvania and was in the US Coast Guard for 30 years and retired as a CWO4. My mother is from Angeles City in the province of Pampanga in the Philippines. My wife also has a 100% Philippine background and is originally from Seattle, Washington.\r\n\r\nI have been in the car industry for 4 years. My experience in the industry has been in sales and also as a finance manager. Before choosing this career, I was in the hotel, wireless, and retail industries. Having a background in customer service ensures that your car buying experience with me will be an enjoyable experience.","emailTxt":"koboyle@fletcherjones.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":5,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/eb83c0902288.jpg","drDealerId":5269,"dealerEmpStartDtUtc":"1527811200","industryStartDtUtc":"1401580800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":584781,"firstName":"Matt","lastName":"Pfizenmayer","titleText":"Sales Consultant","emailTxt":"mpfizenmayer@fletcherjones.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":2,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":570195,"firstName":"Brendan","lastName":"Buxton","titleText":"Sprinter Service Manager","emailTxt":"BBuxton@fletcherjones.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Management"},{"id":593208,"firstName":"Thomas","lastName":"Bucca","titleText":"Sales Consultant","shortBioText":"","emailTxt":"Tbucca@fletcherjones.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"dealerEmpStartDtUtc":"1425178800","industryStartDtUtc":"1425178800","certifiedEmployee":false,"deptDscrp":"Sales"},{"id":598870,"firstName":"Billy","lastName":"Johnson","titleText":"Finance Manager","emailTxt":"BJohnson@fletcherjones.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Finance"},{"id":584782,"firstName":"Issac","lastName":"Szlamkowicz","titleText":"Sales Consultant","emailTxt":"iSzlamkowicz@fletcherjones.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":1,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":598871,"firstName":"Kambiz","lastName":"Marvi","titleText":"Sales Consultant","shortBioText":"","emailTxt":"KMarvi@fletcherjones.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/5269/employees/b732a6e15918.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Sales"},{"id":584783,"firstName":"Mike","lastName":"Rocha","titleText":"Sales & Leasing Specialist","emailTxt":"mrocha@fletcherjones.com","combinedRecentReviewCnt":0,"combinedEmpReviewCnt":0,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":5269,"certifiedEmployee":false,"deptDscrp":"Sales"}]
Dealers  /   Las Vegas, NV  /  Fletcher Jones Imports

Fletcher Jones Imports

4.9 out of 5 4.9
1395 reviews
7300 W Sahara Ave Las Vegas, NV 89117
Rectangle 48
Sales 8:30 AM - 9:00 PM
Service 7:00 AM - 6:00 PM

Fletcher Jones Imports Hours

Sales

Monday

8:30 AM - 9:00 PM

Tuesday

8:30 AM - 9:00 PM

Wednesday

8:30 AM - 9:00 PM

Thursday

8:30 AM - 9:00 PM

Friday

8:30 AM - 9:00 PM

Saturday

8:30 AM - 7:00 PM

Sunday

Closed

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 5:00 PM

Sunday

Closed
Dealer website
Dealer website
New (702) 545-6731
Used (702) 800-3527
Service (702) 979-4450

Inventory

NEW
$44,225 MSRP $44,225
2019 Mercedes-Benz GLA 250
  • Exterior Color: Midnight Black
  • Interior Color: Black
  • Transmission: 7-Speed Automatic with Auto-Shift
  • Drivetrain: AWD
NEW
$48,985 MSRP $48,985
2019 Mercedes-Benz GLC 300
  • Exterior Color: Gray Metallic
  • Interior Color: Black
  • Transmission: 9-Speed Automatic
  • Drivetrain: RWD
NEW
$47,445 MSRP $47,445
2019 Mercedes-Benz C-Class
  • Exterior Color: Iridium Silver Metallic
  • Interior Color: Black
  • Transmission: 9-Speed Automatic
  • Drivetrain: RWD
NEW
$48,765 MSRP $48,765
2019 Mercedes-Benz GLC 300
  • Exterior Color: Polar White
  • Interior Color: Silk Beige / Black
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD
NEW
$120,310 MSRP $120,310
2019 Mercedes-Benz AMG GLE 63
  • Exterior Color: Black
  • Interior Color: Black
  • Transmission: 7-Speed Automatic
  • Drivetrain: AWD
NEW
$68,015 MSRP $68,015
2019 Mercedes-Benz AMG C 43
  • Exterior Color: Iridium Silver Metallic
  • Interior Color: Black
  • Transmission: 9-Speed Automatic
  • Drivetrain: AWD

Our Employees

5.0 out of 5
(5.0) 187 reviews

Dennis Eich

Service Advisor
5.0 out of 5
(5.0) 39 reviews

Danielle Kerley

Service Advisor
5.0 out of 5
(5.0) 28 reviews

Dave Miller

Service Consultant
4.9 out of 5
(4.9) 129 reviews

Josh Sutton

Service Advisor
5.0 out of 5
(5.0) 66 reviews

Ivan Hoff

Finance Manager
4.9 out of 5
(4.9) 56 reviews

Jason Cote

Service Advisor
5.0 out of 5
(5.0) 96 reviews

Ryan Cross

Service Advisor
5.0 out of 5
(5.0) 7 reviews

Branndon Herbert

Service Advisor
5.0 out of 5
(5.0) 92 reviews

Dave Fast

Service Advisor
5.0 out of 5
(5.0) 15 reviews

Shane Petersen

Sales and Leasing Consultant

 View All Employees
View All Employees

About Our Dealership

Dealer on Cars.com since August 2009

Fletcher Jones Imports is Las Vegas' premier Mercedes-Benz dealership for over 40 years. Our commitment is to your compl

...

ete and total satisfaction. Whether you're looking to purchase or service a Mercedes-Benz, AMG, Sprinter or Metris, we provide superior value and an unsurpassed level of service. Visit us today and experience the Fletcher Jones Difference.

"Experience the Fletcher Jones Difference"

Photos & Videos

10
Photos |
Video

Service

Oil, Filter Change

$129.95

Air Filter Replacement

$159.95 and up*

Cabin Filter Replacement

$159.95 and up*

Heating, Cooling Diagnosis

$269.95 and up*

See All Service & Price Information

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
1395 lifetime reviews. Includes reviews of Fletcher Jones Imports from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

All Reviews team great care friendly helpful courteous problem fix excellent service friendly and knowledgeable service great repair timely service consultant new tire knowledgeable product knowledgeable service experience service
All Reviews team great care friendly helpful courteous problem fix excellent service friendly and knowledgeable service great repair timely
All Reviews team great care friendly helpful courteous problem fix excellent service friendly and knowledgeable service great repair timely service consultant new tire knowledgeable product knowledgeable service experience service
  • 5.0 out of 5
    Great customer service
    by Roger159 from DealerRater.com
    September 13, 2019

    Fantastic customer service. They kept me well informed of the service status of my vehicle. All the staff I spoke with were very professional and friendly.... The facility was very clean and kempt.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Roger,Thank you for choosing Fletcher Jones Imports. Our team is excited to hear about your exceptional experience with our service team. We look... forward to welcoming you back. Best,Your Friends and Family at Fletcher Jones Imports

  • 5.0 out of 5
    Great from beginning to end
    by Brenda from DealerRater.com
    September 12, 2019

    I arrived early and was promptly attended to and my service rep, John, kept me informed as to the progress while I waited for my car.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Brenda,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Import

  • FEATURED REVIEW

    5.0 out of 5
    Great service
    by Teresa from Las Vegas NV
    October 6, 2016

    Received service on my SUV, Spencer is the best! My CD player wasn't working and they repaired it during the time it was getting serviced.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Overall Facilities
    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    Repairs
    by Short from DealerRater.com
    September 11, 2019

    I had two issues with the vehicle, the first having engine sputtering issues and the reoccurring driver side seat problems. LaRoyne Brown my new advisor... was very helpful and went above and beyond to provide excellent service.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello,Thank you for choosing Fletcher Jones Imports. Your feedback is greatly appreciated. Our team of associates are excited to hear about the great ...efforts LaRoyne put forth to assist you with the reoccurring issues you were experiencing. Guest satisfaction is our greatest priority! Please let us know if we may be of any further assistance to you now or in the future.Best,Your Friends and Family at Fletcher Jones Imports

    Worked with:
    LaRoyne Brown

    Service Advisor

    (4.9) 13 reviews
  • 5.0 out of 5
    Dennis/Service Provider
    by Ms. O from DealerRater.com
    September 10, 2019

    Dennis and Service coordinators worked diligently until our car was working perfectly...will only have Fletcher Jones Service my vehicles. The gentleman... working in the loaner department took really good care of us.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi,We are so pleased to hear about your recent service visit with Dennis! Thank you for your 5 star review! Our goal is to provide the best service ...experience possible. We look forward to serving you again at your next scheduled service interval. Best,Your Friends and Family at Fletcher Jones Imports

    Worked with:
    Dennis Eich

    Service Advisor

    (5.0) 187 reviews
  • 5.0 out of 5
    Tow with NO trouble
    by jonelle from DealerRater.com
    September 9, 2019

    My 2 year old GLA broke down in the middle of the grocery store parking lot. I was able to call the 800 number and have it towed on Labor day weekend.... It was not a fun experience to have a broken down car but my treatment after this event was great. I was able to text Dennis early in the morning alerting him that my car was there and communicating throughout the day for status updates. I really like knowing I have a personal relationship with someone taking care of my car.

    5.0 out of 5
    Customer Service
    4.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Jonelle,Thank you for choosing Fletcher Jones Imports and for your 5 star rating! Our team is happy to hear that Dennis was able to turn your exper...ience into a positive one. We will look forward to serving you again.Best, Your Friends and Family at Fletcher Jones Imports

    Worked with:
    Dennis Eich

    Service Advisor

    (5.0) 187 reviews
  • 5.0 out of 5
    Recall of our E300 for service of required sterling parts
    by Ronald Koo from DealerRater.com
    September 9, 2019

    Your prompt recall for sterling wheel parts replacement of our E300. Your service is prompt with very friendly employees. We will keep on leasing E300... every three years and strongly recommend our friends.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    Not Applicable
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Ronald, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about your service experience with our team. We look forward t...o serving you again at your next scheduled service interval. Best,Your Friends and Family at Fletcher Jones Imports

    Worked with:
    Dennis Eich

    Service Advisor

    (5.0) 187 reviews
  • 5.0 out of 5
    Accommodation
    by Redwings58 from DealerRater.com
    September 8, 2019

    My service rep worked with my on staying within my budget and keeping me informed of the status of my vehicle. Extremely pleased with the experience.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Redwings58, Thank you for choosing Fletcher Jones Imports. Our team is delighted to hear about your experience with one of our service reps and ho...w pleased you were with the outcome. We look forward to serving you again at your next scheduled service interval. Best, Your Friends and Family at Fletcher Jones Imports

    Worked with:
    Dennis Eich

    Service Advisor

    (5.0) 187 reviews
  • 5.0 out of 5
    Service
    by Akuvi1 from DealerRater.com
    September 6, 2019

    Service coordinator is very knowledgeable and professional, explained in detail what needed to be done and future recommendations. I got in and out so... quick. I really appreciate Dennis.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hello,Thank you for the 5 star rating! Our team is delighted to hear about your exceptional service experience working with Dennis. We look forward to... seeing you at your next scheduled visit.Kind Regards,Your Friends and Family at Fletcher Jones Imports

    Worked with:
    Dennis Eich

    Service Advisor

    (5.0) 187 reviews
  • 5.0 out of 5
    Great service from everyone I was in contact with at dealers
    by Char from DealerRater.com
    September 5, 2019

    I had my car detailed today. I was very pleased with the service. It looked like it came off the showroom floor. The service with my advisor, Danielle,... the shuttle service, and at checkout was very friendly and professional. Thank you for your high standard of service. Charlene Allen

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Charlene,Thank you for the 5 star rating! Our team looks forward to serving you again.Kind Regards,Your Friends and Family at Fletcher Jones Import...s

    Worked with:
    Danielle Kerley

    Service Advisor

    (5.0) 39 reviews
View More Reviews