Fletcher Jones Imports

(4.9) 650 reviews

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4.9
650 lifetime reviews. Includes reviews of Fletcher Jones Imports from DealerRater.com
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  • Great service

    Received service on my SUV, Spencer is the best! My CD player wasn't working and they repaired it during the time it was getting serviced.

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    Does recommend this dealer
    Came in for service or repair
    Did make a purchase
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  • Car Buying

    Have now bought my second car here and love the experience. I would not go to another dealership in Vegas!

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hi Joshua, Thank you for sharing your feedback. We are so proud to have earned your trust and are thrilled you decided to return to Fletcher Jones Im...ports for yet another purchase. Your recommendations are truly appreciated. -Krista Alshouse, Client Relations Manager


  • Great service

    I was taken care of with respect and efficiency. The service was exactly what I asked for. Danielle was easy to talk to and was efficient.

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    Does recommend this dealer
    Came in for service or repair
    Fletcher Jones Imports

    Hello, Thank you for sharing your feedback with us. It is so wonderful to see that Danielle provided both you and your vehicle with exceptional care ...and service. As always, please feel free to reach out to us if we can assist you any further. -Krista Alshouse, Client Relations Manager


  • Trade-In

    Trade-in of my SLK 250 for GL450. No games. Timely and effective negotiations and paperwork. Shaii was professional and conscientious. Job very well... done. Plan to see him in a year when my other MB (leased car) is ready for an upgrade.

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    Does recommend this dealer
    Fletcher Jones Imports

    Hello, Thank you for sharing your experience with us here at Fletcher Jones Imports. It is so wonderful that Shai was instrumental in the process of ...your trade-in and left quite the impression on you. We look forward to your next visit in the future. -Krista Alshouse, Client Relations Manager


  • Great salesman

    It was great going into the dealership and a couple of hours later driving home in my new car. Knowledge of the cars and what I wanted made the sale ...go smoothly. Albert was right on it.

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    Does recommend this dealer
    Fletcher Jones Imports

    Hello, We appreciate your valuable feedback and are so glad to learn that your experience working with Albert was an exceptional one. Welcome to the ...Mercedes-Benz Family. -Krista Alshouse, Client Relations Manager


  • SL500 Strut

    When we noticed a minor leak on our garage floor underneath our SL500's front left wheel, we knew it was time to visit Dennis Eich at MERCEDES. He to...ld us

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    Does recommend this dealer
    Came in for service or repair

  • Great service!

    My service experience is always great at Fletcher Jones Las Vegas! My salesman is Sonny Lee who makes sure I have a great buying experience. He is kno...ws his product, sells Mercedes well, and always makes me feel confident in my purchase. My service advisor John Sarantidis is exceptional in exceeding all my service needs with speed and efficiency. And the car wash service is excellent too! Ira and Tyrell are perfect in making sure your car always looks showroom ready when it comes out of the car wash. By far the best dealer I???ve been to in my 15 years over 4 states of owning Mercedes Benz!

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    Does recommend this dealer
    Came in for service or repair
    Fletcher Jones Imports

    Hi Rachel, Thank you very much for your feedback. We believe our guests should experience a first class experience with every visit. It is wonderful ...to see that your experience with our team has left quite impression and exceeded your expectations. We look forward to seeing you again. -Krista Alshouse, Client Relations Manager


  • Auto repair

    I would recon Fletcher Jones services. Jason is great. Car was in service for quite awhile he kept me posted and was always available if I had concern...s.

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    Does recommend this dealer
    Came in for service or repair
    Fletcher Jones Imports

    Hello, Thank you for your feedback. Your recommendation is truly appreciate and we are glad to hear that Jason provided both you and your vehicle wit...h the most exceptional service and care. -Krista Alshouse, Client Relations Manager


  • Great service but a long drive from Saint George, Utah

    The inconvenience of driving a Smart car. MB dealer in Saint George has NO qualified repair people so you make 2 trips. First trip to xxxxx what is wr...ong and the second to fix it. And it takes a full day each time.

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    Does recommend this dealer
    Came in for service or repair
    Fletcher Jones Imports

    Hi Norm, Thank you for sharing your feedback. We are so happy to hear that our service team was able to help you out and provide you with the service... needed to get you back on the road in tip top condition. As always, please feel free to reach out to us if we can assist you any further. -Krista Alshouse, Client Relations Manager


  • Review of Fletcher Jones Imports, Las Vegas, NV

    Truly exceptional treatment by this dealership from the moment I contacted them by email until the test drive and finally minimum negotiation when I d...ecided to make a purchase.

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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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    Dealer Response

    Hello, We truly appreciate you taking the time to give us some feedback. It is a pleasure to learn that your time working with our team exceeded your... expectations of exceptional service. Congratulations on your Mercedes-Benz. -Krista Alshouse, Client Relations Manager


Fletcher Jones Imports
7300 W Sahara Ave Las Vegas, NV 89117
New (702) 545-6731
Used (702) 800-3527
Service (702) 979-4450
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