Lexus of Las Vegas

5.0 out of 5 5.0

Reviews

5.0 out of 5 5.0
262 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

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  • 5.0 out of 5
    November 11, 2019

    awesome dealership... very thorough and efficient. the staff was friendly ,considerate and answered all our questions. will definitely come back here for... my service needs.

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    Dealer Response

    Thank you for the compliments of our service team here at Lexus of Las Vegas. We appreciate your kind words and look forward to seeing you again next ...time.

  • 5.0 out of 5
    November 6, 2019

    I went to get my wife’s car serviced at Lexus of Las Vegas and everybody there was very friendly and professional especially the service advisor, Vince... Camino. He was very knowledgeable and thorough. He explained in detail everything that was getting done with my wife’s car. He was extremely friendly and he made the entire process very pleasing. I would definitely recommend this Lexus dealership located in West Sahara for any kinds of service and maintenance to your Lexus vehicles.

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    Dealer Response

    Seeing kind feedback about our wonderful team makes our day! We love to hear that Vince's service stood out to you and that he helped your service vis...it go smoothly. Thank you very much for recommending Lexus of Las Vegas. For all your future auto service needs, we will be here to assist.

  • June 22, 2017

    I Couldn't believe it. The sales woman Susan Leong was amazing. She was very thoughtful and put me first. Unusual when you buy a car. The dealership had... a great demeanor not a high pressure place. It was a very nice experience. They didn't pressure me and gave me plenty of options instead of the old fashion haggling that we are all used too.

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    Shopped for a used car
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    Dealer Response

    Thank you Kim! We appreciate it...I will pass this along to Susan.

  • 5.0 out of 5
    November 4, 2019

    My wife and I had a wonder and the most fantastic customer experience we have ever had at a car dealership while purchasing our new RX 350.

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    Shopped for a new car
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    Dealer Response

    For you to say that you received the best customer service from the Lexus of Las Vegas team makes our day! Thank you so much and safe driving in your ...new Lexus RX 350.

  • 5.0 out of 5
    November 1, 2019

    I have always liked Lexus. I loved my GS300 for 19 years!! I think there are customers for various types of cars. For me Lexus is exactly what I like and... want. I love the maintenance free operation, the luxurious ride and the precise, quiet, and safe handling of lexus products. I have always liked the dealership when I need to come in for services. No pushy salesmen, great customer service and knowledgeable people who answer all the questions that a customer wants to know to make a good decision on their next vehicle.

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    Shopped for a new car
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    Dealer Response

    Hi Sam and thank you for taking the time to write another great review of Lexus of Las Vegas. We're delighted to have you as a loyal Lexus fan and a c...ustomer. Thank you from all of us for your lovely review!

  • 5.0 out of 5
    October 28, 2019

    Customer service can’t say enough how awesome my experience was at Lexus of Las Vegas. From pulling up to service department I was greeted and Welcomed... to being escorted to customers lounge which by the way was really nice. Was offered to help myself to coffee, tea and donuts. My service advisor Joel hooked me up with basically brand new rental and mentioned upon return I didn’t have to refuel the rental. When I picked up my car I had a full tank of gas. I was exceptionally amazed just things like that, makes you guys at Lexus of Las Vegas stand out in Best Service in my book!! Thank you again!

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    Dealer Response

    We love to hear that you were welcomed to our dealership with five-star service! It's fantastic that you were able to enjoy your rental while your car... was in the shop and drove home with a full tank of gas. Thank you so much for posting about your visit so that others will know what it's like to be our guest. We look forward to seeing you next time at Lexus of Las Vegas!

  • 5.0 out of 5
    October 27, 2019

    Our car buying experience with Chris Daw was exceptional. He made us feel perfectly at ease and comfortable. He was open to any question and explained... every detail of the process. I am very confident that we purchased the perfect vehicle for us.

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    Shopped for a used car
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    Dealer Response

    Robin, thank you very much for choosing Lexus of Las Vegas! We're delighted you had a positive experience working with Chris. It was our pleasure to a...ssist you!

  • 5.0 out of 5
    September 28, 2019

    Great place to have your vehicle serviced. All of my concerns were addressed in a timely manner. Thanks Lexus of Las Vegas for great service!

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    Dealer Response

    It was our pleasure to assist you, Calvin! Thank you very much for trusting us with your vehicle. We look forward to serving you for years to come.

  • 5.0 out of 5
    September 5, 2019

    Amanda and Charlie went out of there way. Easy treated like family always. Go see Amanda at Lexus of Las Vegas . She was wonderful and was so sweet

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    Dealer Response

    We love to hear that Amanda earned your recommendation! Thank you very much for trusting Lexus of Las Vegas with your business.

  • 5.0 out of 5
    July 28, 2019

    Donald Turner was the total embodiment of the professionalism, patience, and knowledge sought. Leo Tocono, the financial analyst, was also remarkably personable,... knowledgeable, and professional.

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