Hanlees Hilltop Hyundai

Reviews

1.0 out of 5 1.0
4 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    December 29, 2016

    Waited forever. And the follow up, my questions were never answered. It was a waste of time.

    2.0 out of 5
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    3.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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  • 1.0 out of 5
    February 24, 2016

    Sent in online 2 inquiries Dealership never contacted me . Bought car from another dealer

    1.0 out of 5
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    1.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • 4.0 out of 5
    January 13, 2014

    After driving several cars, we decided we wanted a 2014 Hyundai Santa Fe. Clearly, it's a high demand car since it was difficult finding the one with the... options we were looking for. I made an internet inquiry on cars.com and received a few responses back. Mario at Hanlees Hilltop had the best quote and actually had the car we were looking for. He was friendly and helpful throughout the process and we felt we got a fair deal for both the car and for our trade-in. Would have given 5 stars except there was a fairly minor glitch/misunderstanding in the final paperwork. It didn't affect the price much but I wish they would have done a bit more to make that right. Anyhow, it was overall a positive experience and we love our new car.

    5.0 out of 5
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    4.0 out of 5
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    4.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • 1.0 out of 5
    May 27, 2013

    I purchased a used car from here, my credit was in the dumps I must say they found someone to take me but the cost is out of this world. I never received... my license plate I went back to them they offered no help I had to go to the DMV wait over an hour and pay for my license plate they were supposed to have paid for. The car I traded in that I signed over to them I received a ticket from fasttrack because the person they had at the DMV didn't do their job I had to get that straightened out on my own. Last but not least I took the car to the repair department to have some work done on it, the wrong part was ordered so I was to return the following week I was looking for something in my glove compartment which was missing when I called the service department to let them know they first told me I never came in to the service department then they told me that the last time I came into the service department was three months before I even brought the car. They are absolutely no help what so ever once you sign the paper work and buy a car. Beware unless you like to handle all of your problems on your own.

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    Customer Service
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    Quality of Repair
    3.0 out of 5
    Overall Facilities
    3.0 out of 5
    Buying Process
    Does not recommend this dealer
    Shopped for a used car
    Did make a purchase
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