AutoNation Nissan Las Vegas

Pedro, shuttle bus driver/valet welcomed me with a huge smile as he always does in the more than 2 decades since I have been with Autonation Nissan. Mr... Omar Pore performed an excellent job in delivering my vehicle on schedule.

Jose was excellent.! Very knowledgable, professional and extremely helpful. Manny and his team were fabulous!!!

Sam is the man! Told him what I needed - lease, monthly payment and car options and he took all of this and exceeded and did even better. No hassle and... haggle free. Drove off in less than 2 hours with a new 2015 with only 7 miles. Very happy! Thanks Sam!!

Omar was very kind and helpful. I didn’t have to wait for a long time. I was out of there in an hour. I was very satisfied with the service.

Because I am one calls all day, we communicated via text to work out most of the details in advance. All I had to do was test drive and sign the paperwork.... Thanks, Steve!

First I should start by stating that I did get a wonderful car, I love my Audi a3. In the previous review i expressed my disappointment in the management... by not following thru on some repairs that needed to be done and honestly I didn't think I would ever return to this dealer. But, after i wrote my review Mr Jones reached out to me immediately and worked with his gm to take care of repair to front grille. Also, after talking to him i realized that a lack of communication could have led to this not being resloved sooner so I do take some blame here. This is my second car purchase from this dealer and I have dealt with Mr Jones when he was a sales person and now as a manager and have to say i think he does really care about the customer.

Jenzel did a great job as our salesman. Rhey gave us a fair trade in value and a great price for a used car for my daughter. Kevin made financing painless... and Mr Dee was there for us with extra questions had. We are very satisfied with our car buying experience here at AutoNation Nissan.

Fast and efficient. Ron and the service team were fast and friendly.

The sales rep provided excellent service. However, the financial manager we were assigned with was terrible. First, the guy just handed over a pad and... asked to just sign wherever it says Sign Here, he did not explain at all what the documents are and acted impatiently as I was reviewing what documents I was signing. Secondly, he tried to offer extended warranty but did not provide much information on what it all covers and breakdown of cost. I was I initially planning on getting the warranty but after having to keep asking for details of what it covers; and his arrogant and impatient attitude, I decided not to. The guy came off rude, and seemed like he didn’t like his job. I couldn’t wait to get out of there. I do not like to be around negative people. If it wasn’t for the sales rep that showed/sold us the car, provided excellent customer service, and knowledgeable about the car, I would not have gone through with the purchase. He worked hard to get a sale. Unfortunately, I will not be recommending this dealer because of the terrible experience with the financial manager.

During the COVID-19 episode I was able to conduct the purchase via email, on-line, and by phone. I rate the Nissan AutoNation buying/sales process 5 stars... - ????? As to the finance experience, I rate it as a big zero - 0?? The biggest problem, the purchase order was never submitted to my credit union. Fearing that AutoNation would try to arrange to finance elsewhere, to my detriment, using the "if financing is not obtained within" clause, I made sure to get the funding completed. Because of my fear of the underhanded methods I paid an extra $50 to have the payment FeEx'ed to AutoNation to ensure that I had proof of delivery. Secondly, the hard up-sell of additional "products" that were overpriced, and the additional financing these items would require, were overbearing. I will think twice about ever purchasing from AutoNation Nissan in the future. The finance department has ruined it for your sales team. I would recommend the AutoNation sales team, but be careful, be very careful, after sales sends you to the AutoNation finance division.