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Reviews

Average Ratings

4.6
434 lifetime reviews. Includes reviews of Gaudin Ford from DealerRater.com
  • A Fantastic Experience.

    Took my car in for repairs on 3-11-16. Tony Irigoyen, asst. body parts mgr. greeted me and we discussed repairs, time needed etc. Throughout the e...


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    Took my car in for repairs on 3-11-16. Tony Irigoyen, asst. body parts mgr. greeted me and we discussed repairs, time needed etc. Throughout the entire process, from the time I dropped off the car until it was finished, Tony kept me informed as to the progress. The car was repaired properly, and looks great. When the car was finished , again Tony greeted me personally and went over the repairs. He even asked the shop to save me some paint for touchup. Gaudin Ford, Wonderful dealership and wonderful repair shop. Thanks again, Tony. P.S. I was referred by AAA Insurance.. I have written to them also regarding my excellent experience.

    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
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  • Mick was great!
    March 29, 2017

    I know, I am super late. I leased my 2015 Ford Edge with Mick in August of 2015. It was a seamless experience, I told Mick what I wanted and guess...


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    I know, I am super late. I leased my 2015 Ford Edge with Mick in August of 2015. It was a seamless experience, I told Mick what I wanted and guess what...he got what I wanted. By far the best automobile shopping experience to date.

    Does recommend this dealer

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  • Decent experience, no high pressure, NO DEALER ADDONS!
    March 14, 2017

    I just bought a 2017 Escape. I dealt with Chandler over email and had everything pretty well set up when we arrived. It always takes longer than...


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    I just bought a 2017 Escape. I dealt with Chandler over email and had everything pretty well set up when we arrived. It always takes longer than it should when buying a car (IMHO), but this was probably one of the shorter ones I've went thru. This dealership doesn't slap a bunch of addons on cars just to jack up the price (the only Ford dealer in Las Vegas that doesn't). That, and Chandler's willingness to work for the deal sold me, even though they are all the way across the valley for me.

    Does recommend this dealer

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  • Great Experience
    March 11, 2017

    Very pleased! My salesman was Domenic Lasala. He took the time to help me with everything I needed. I greatly appreciate it and I love my car. Hei...


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    Very pleased! My salesman was Domenic Lasala. He took the time to help me with everything I needed. I greatly appreciate it and I love my car. Heidi Lange

    Does recommend this dealer

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  • Holly bad

    The wosrt dealer ever seen, regret their qutoed price without explanation!!!


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    The wosrt dealer ever seen, regret their qutoed price without explanation!!!

    Does not recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Poor Service Practices
    January 27, 2017

    I took my 2015 F150 for a 15k mile maintenance which cost me 430 dollars. After the maintenance, I noticed the engine oil life did not get reset a...


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    I took my 2015 F150 for a 15k mile maintenance which cost me 430 dollars. After the maintenance, I noticed the engine oil life did not get reset after the oil change and sure enough tires were not inflated to the correct and safe tire pressure setting. At this point, I had my doubts that the service I paid for got done correctly. I rushed to the manager and complained that if those two simple things were not done and so demanded I visually checked the other maintenance that were part of the 15k mile maintenance. Guess what, the fuel filter did not get replaced which is listed as one of the maintenance that will be completed. I was never informed that it was an error to have the filter replacement to be on the list nor explained to me the maintenance was not applicable even after I paid for it. My main point is to never trust the service dept in Gaudin Ford. We leave our vehicles in their hands trusting them and paying them high dollars but at the end they don't do the service. Completely unacceptable. I will make the same report to BBB in hopes this will not happen again.

    Does not recommend this dealer
    Came in for service or repair

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  • She is always so happy
    January 26, 2017

    The woman always makes my day when we walk in . Her energy just makes us continue to smile as well . I have brought my truck there many times and ...


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    The woman always makes my day when we walk in . Her energy just makes us continue to smile as well . I have brought my truck there many times and the past three months and she and her group that works with her,just make things delightful.

    Does recommend this dealer
    Came in for service or repair

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  • Best Auto Buying Experience
    January 16, 2017

    I just had the best auto buying experience to date. I was interested in buying a new Ford F150 and was connected to Tony Najera through Costco Au...


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    I just had the best auto buying experience to date. I was interested in buying a new Ford F150 and was connected to Tony Najera through Costco Auto Buying program. Tony went above and beyond while I was looking over all the different options. The dealership had a huge inventory of F150's and he helped me scale my selection down to just 3. I felt unpressured as I took 2 different trucks out for test drives. After selecting my favorite one Tony walked me through my trade in and all the paperwork. The entire process was no pressure and quite fast. After my purchase Tony called me a few days later and check up on me. I really felt like my business now and in the future is appreciated. Thanks for helping me find a great truck!

    Does recommend this dealer

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  • Loyal Customers
    January 16, 2017

    We have been loyal customers of Domenic's for well over 10 years. He has always taken care of our vehicle needs, from personal vehicles to our tru...


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    We have been loyal customers of Domenic's for well over 10 years. He has always taken care of our vehicle needs, from personal vehicles to our truck fleet for our roofing company. He makes purchasing a vehicle as easy as possible.

    Does recommend this dealer

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  • Excellent experience
    January 14, 2017

    Because the service, and the professional staff there were very courtiers and helpful. They went out of their way to make me feel very comfortable.


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    Because the service, and the professional staff there were very courtiers and helpful. They went out of their way to make me feel very comfortable.

    Does recommend this dealer

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