Kopren Motors Hours
Kopren Motors in Rapid City, SD, is a family owned dealership. We are also a proud member of the South Dakota Independe
nt Auto Dealers Association and were selected as Quality Dealer of the Year. Kopren Motors in Rapid City SD has been assisting the car buying public in Rapid City SD, Sturgis, Spearfish, Belle Fouche, Gillette and surrounding areas since 2005. At Kopren Motors in Rapid City SD customer satisfaction is our number one goal and our highest priority. From our highly trained sales professionals too our service after the sale, the customer is always #1. We consistently strive to make our customers happy.
"Find Peace of Mind with our LIFETIME ENGINE WARRANTY!!"
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Horrible. Told me they'd help me find the car I wanted. After telling them exactly what I wanted I got an email with several cars that were over my price... limit, and then a reply about how they weren't going to get those cars anyway and why don't I just buy the car in their lot that was close to what I wanted but way out of my price range. I was left feeling like I wasn't worth their time. So I went to a car lot down the street.
T.B. Thanks for taking the time to write this review. I understand your frustration about getting exactly what you want at a price that you set. I ...personally have been working with one of my salespeople to see if we can find you a car based on your wants and needs. However, with all of the options you are looking for, and the price you want to pay, we have been unable to fulfill your order. You have mentioned to us many cars you have found online that have all the options you are looking for. Unfortunately, there is a cost of doing business. We need to not only buy said vehicles, but would also have to have the vehicle shipped to Rapid City. At approximately $1 per mile, for a single car, that becomes very cost prohibitive when you are finding cars 800+ miles away. You also mentioned that you wanted the Lifetime Engine Warranty that we offer. That requires an extensive inspection be done on the vehicle, at our cost, once it gets here. When we do find a special vehicle for a customer, which we do all the time, there is a commitment process that we go through with the customer. We invite them to the store to confirm their order and then take a deposit on the car of their choosing to get it shipped to Rapid City. You were offered that opportunity and would never come in to talk about a deal. With that being said, we do want to thank you for considering Kopren Motors. I am sorry that the level of customer service you require was not met. I will continue to work with my team to try to provide the best possible buying experience for customers that are trying to special order a used vehicle. That is always a tricky transaction and it looks like we have a little work to do. Thanks Mike Kopren Owner Kopren Motors
My car buying experience here was overall great. John worked really hard to get me in a great car. The buying process was about like your normal buying... experience its not fun but the staff did their best to make it as painless as possible.
Teegan went well out of his way to really understand what exactly I was looking for and worked with me to find answers to specific questions, like the... precise towing capacity. He went even further out of his way to provide superior customer service by helping me for several hours on his day off.
Teegan was a very helpful sales man help me get a car even when I didn't have the best credit.. they went out of there way to get me in this car today..... I recommend kopern motors to everyone that needs a newer car..
Kayln did a great job! Very knowledgeable and responsive to all my questions. And excellent follow up after the sale. The whole experience was friendly... and professional!
We first visited with Kalyn Garlow about a used car. We liked a car she showed us but wanted to shop around. She was very understanding and didn't try... to pressure us. It was after closing when we finally decided and she stuck around for us. Even having to make arrangements to have her kids picked up so she could be there for us. We were very happy with the process and her.
Kalyn was very helpful when I was looking for my Jeep Wrangler. Thanks! One of the my better car buying experiences. I’ll definately consider Kopren in... the future.
Was looking for a particular make and model. Kept me informed when those cars were available. Had several to choose from. Sales people were great to work... with. Didn't feel pressured to buy. Found the car we wanted.
This is Brandon S. I want to thank John bush for giving me such a great car and being so nice and polite he had really good costumer service it was a pleasure... doing business with him !
John helped me through my first car buying experience. He was extremely patient, helpful, and always made me feel like a priority. The whole Kopren staff... was accommodating. I would recommend John to anyone looking to get a vehicle. I couldn’t have been more pleased with the entire car buying experience at Kopren.