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Reviews

Average Ratings

4.8
196 lifetime reviews. Includes reviews of Dolan Lexus from DealerRater.com
  • Easiest New Car Purchase Ever
    April 20, 2017

    Dolan Lexus was by far the Best and Easiest New Car purchase I have ever had.. They were courteous and respected my time. Very easy to negotiate ...


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    Dolan Lexus was by far the Best and Easiest New Car purchase I have ever had.. They were courteous and respected my time. Very easy to negotiate my trade-in and quickly came up with a great purchase price..

    Does recommend this dealer

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  • Purchase of pre-owned 2015 Lexus RX 330 F Sport
    April 14, 2017

    We worked with Kymberly Platt at Dolan Lexus. She is excellent to work with, professional, knowledgeable, great guidance and provides a world cla...


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    We worked with Kymberly Platt at Dolan Lexus. She is excellent to work with, professional, knowledgeable, great guidance and provides a world class sales experience. This is the right level of the luxury car buying experience. I highly recommend Kymberly at Dolan Lexus. She provides a customer centric experience that you wont find anywhere else.

    Does recommend this dealer

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  • Awesome experience
    April 12, 2017

    We had such an awesome experience last Saturday, when we purchased our very first Lexus! We had a 2016 Toyota Highlander XLE , which we purchased ...


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    We had such an awesome experience last Saturday, when we purchased our very first Lexus! We had a 2016 Toyota Highlander XLE , which we purchased in October 2016,from Dolan Toyota. We made a hurried decision at that time, because our daughter needed my car to practice on driving, which she'll also be using after she passes her driving test. It was a good SUV, but, I wasn't really that happy with it! I've always wanted to have a Lexus... but, it was like a dream for me, thinking it was just too expensive & won't be able to afford it. I told my husband, that before I'll retire.... (that'll still be in few more years), I will have a Lexus! Not knowing, my husband went to Dolan Lexus & made inquiries. He told me he made an appointment for us to go to Dolan Lexus. I told him we can't afford it & that it'll be impossible for us to purchase one at this time! April 8, 2017, we went to Dolan Lexus for our noon appointment, with Kymberly Platt. We were met at the front door by Alexey Makovskiy, who was very nice & accomodating, although he was still new with Dolan Lexus. He took us for a test drive & was patient enough to answer our questions to the best of his knowledge. Kymberly Platt was so awesome! She had everything ready & set up before we got there! She had 2 cars for us to choose from, that were close to the price range as the Toyota Highlander we had & our monthly payments as close as the one we were making for the Toyota Highlander. Kymberly was up front with us & she made us feel comfortable & at ease! She made us feel that it is not impossible for us to purchase my dream car! Thank you, too to Jason Loose, finance manager for his honesty & not being pushy, for us to purchase unnecessary stuff! And also, thank you for Jonathan for setting that appointment for us to meet Kymberly Platt. Dolan Lexus has such a good, friendly atmosphere! We love the cafe area where you can relax while waiting & you can order coffee , have some donuts, granola bars, soda & water. Overall, it was a very pleasant, awesome experience, not stressful at all, & not being pushed into making a hurried decision! If you're planning or looking into buying a Lexus, go to Dolan Lexus & look for Kymberly Platt, you will have a wonderful, awesome experience like we did!

    Does recommend this dealer

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  • Turned a Bad Situation into a Great One
    April 10, 2017

    Brought my car into service. Greeted by Lexie. Talked about my issue with the car. Unfortunately my car 's issue would require alot of effort and ...


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    Brought my car into service. Greeted by Lexie. Talked about my issue with the car. Unfortunately my car 's issue would require alot of effort and money and Lexie was able to set me up with a great deal with the help of Kymberly the go-to sales woman. I left happy and was treated like a customer for years even though it was my first time going. Will definitely be a customer for life.

    Does recommend this dealer
    Came in for service or repair

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  • Outstanding service and process
    April 6, 2017

    I initially started my experience browsing the lot late one night. Jeremiah approached me and immediately made me feel comfortable, not with any p...


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    I initially started my experience browsing the lot late one night. Jeremiah approached me and immediately made me feel comfortable, not with any pressure or hurry to sell me a car. He built some rapport, asked good questions regarding what I might be looking for. Great listener! He proceeded to take my information and follow up regarding specific vehicle I was looking for. I went back a couple times to test drive a couple similar vehicles. I was initially looking for something pre-owned, through a patient search, I started considering something new, not initially realizing with a great leasing program I could drive away with something new. I ended up getting brand new IS300 F sport and couldn't be happier. Process was smooth and can't wait to buy next car. I also enjoy going back for car wash program.

    Does recommend this dealer

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  • Simply Amazing - Far Far Exceeded Expectations
    March 28, 2017

    Not really sure how to describe our experience. The Sales Manager - Hadie Itani helped in all ways -- we went in purposely without the money to bu...


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    Not really sure how to describe our experience. The Sales Manager - Hadie Itani helped in all ways -- we went in purposely without the money to buy. His help with giving us assistance was first AUTHENTIC! (shock). But helped us through the process. Got us a very fine deal. Jason was "Finance Guy" -- was additionally very AUTHENTIC and helped. We first went in, just because my wife wanted to see if I would even fit in a Lexus (Hybrid). I did -- we were going to "go for" the Rav 4. We met Max, a new salesman -- again, just fine decent fellow, very helpful. I am quite blunt with sales folks, he just went with it. I personally do not prefer "fancy" vehicles. But this vehicle is rated number 1 in it's class re reliability. Just surprised both my wife and I, all the way through this really pleasant experience. PS - I could only choose one below re "The One Person" - it was all of them. Nope - didn't know anyone here when we came in.

    Does recommend this dealer

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  • Amazing
    March 22, 2017

    I always enjoy going to Dolan Lexus. The staff are always super friendly and knowledgeable. It's always a warm experience, not to mention complime...

    Dolan Lexus

    Thank you so much for the kind words and sharing your experience!


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    I always enjoy going to Dolan Lexus. The staff are always super friendly and knowledgeable. It's always a warm experience, not to mention complimentary coffee and snacks.

    Does recommend this dealer
    Came in for service or repair
    Dolan Lexus

    Thank you so much for the kind words and sharing your experience!


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  • Great personable Service!!
    March 21, 2017

    So, we had previously bought CPO Lexus several years ago (in Utah), came time to update my wife's car and we ventured down some other roads first;...


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    So, we had previously bought CPO Lexus several years ago (in Utah), came time to update my wife's car and we ventured down some other roads first; i.e Cadillac, BMW, and a couple others. We ended up back at Lexus again, because we've found you can't buy a better car for the money! But, no matter how great the car, it's nothing without amazing personable service! People like Breiana Hill and Ken Crist, who picked me up at the airport (when other dealerships wanted me to Uber in) and helped explain my car to me, are a great service to their employers! Would fly again and drive home 7hrs just to do business with them again!! Also wanted to give a shout out to Vladimir Zvyagin who saved me a tad bit of money over my CU which I thought couldn't be outdone!

    Does recommend this dealer

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  • Where luxury vehicles and world-class service intersect
    March 10, 2017

    I had the privilege of purchasing a second vehicle from Dolan Lexus. Working with Kymberly Platt is a pleasure and the most efficient buying proce...


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    I had the privilege of purchasing a second vehicle from Dolan Lexus. Working with Kymberly Platt is a pleasure and the most efficient buying process I have experienced. She listened attentively to my needs and found a vehicle matching my criteria and reached out to me. The previously owned Lexus GX460 blew away my expectations at a price that was competitive and fair. It's nice walking into a beautiful building, seeing the best in luxury automobiles, and enjoying a level of service that matches the quality of vehicles. It will be a challenge to purchase a vehicle elsewhere after coming to Dolan Lexus. I will definitely return here for all of my vehicle needs.

    Does recommend this dealer

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  • Amazing!!!
    February 28, 2017

    Very impressed with everyone at the dealership. They made us feel like family. We walked away with at 2017 RX350. LOVE IT! Thank you Juan , As...


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    Very impressed with everyone at the dealership. They made us feel like family. We walked away with at 2017 RX350. LOVE IT! Thank you Juan , Ashton and the whole team at Dolen Lexus. Stop by it will be worth your time. .

    Does recommend this dealer

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