Germain Honda of Ann Arbor

New 888-698-8428 Dealer Website
Used 888-903-1902 Email Dealer
Service 877-544-3031

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Reviews

Average Ratings

4.8
Average based on 199 reviews
  • Excellent service!

    The staff are professional and courteous while providing high quality work with very competitive pricing. This was a service visit, but I have a p...

    Dealer Response

    We thank you for your continued support and loyalty to our dealership. Your kind words are greatly appreciated. Best Regards, Jim Farkas General ...


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    The staff are professional and courteous while providing high quality work with very competitive pricing. This was a service visit, but I have a purchased vehicles in the past from Germain Honda with the same impression of the sales and finance teams. If you are looking for a Honda vehicle, then I strongly recommend Germain Honda. They truly take pride in the quality of service that they provide to existing and potential customers.

    Shopped for a used car
    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    1 people out of 1 found this review helpful. Did you?
    Dealer Response

    We thank you for your continued support and loyalty to our dealership. Your kind words are greatly appreciated. Best Regards, Jim Farkas General Manager


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  • Excellent customer service from Jeffrey Reichel!!!

    Jeff was very professional, yet fun and relaxed. He was a good listener, and actually remembered what I would communicate to him, unlike nearly ev...

    Dealer Response

    Thank you for taking time out of your busy schedule to leave this positive feedback regarding your experience with Jeff. Your recommendation of hi...


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    Jeff was very professional, yet fun and relaxed. He was a good listener, and actually remembered what I would communicate to him, unlike nearly every dealership I've been dealing with. HIGHLY RECOMMEND JEFF REICHEL. Peace.

    Shopped for a used car
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for taking time out of your busy schedule to leave this positive feedback regarding your experience with Jeff. Your recommendation of him is truly appreciated. Best Regards, Jim Farkas General Manager


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  • Pleasant experience

    Salesman was Brian W. Quick process. No nonsense.Delivered on what he promised. Noticed he was helping a worker dry the outside of our car for del...

    Dealer Response

    Thank you for sharing your positive experience with our dealership. Our team is dedicated to providing our guests a quality experience and that me...


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    Salesman was Brian W. Quick process. No nonsense.Delivered on what he promised. Noticed he was helping a worker dry the outside of our car for delivery.

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for sharing your positive experience with our dealership. Our team is dedicated to providing our guests a quality experience and that means they will pitch in regardless of what needs done to help ensure we deliver this level of service to our customers. Best Regards, Jim Farkas General Manager


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  • Efficient, kind

    Air conditioner problem...handled in two hours, which was less than initially predicted. Everything clearly explained. Waiting room has good coffe...

    Dealer Response

    Thank you for allowing our team to provide you with your service needs and for the stellar review. Best Regards, Jim Farkas General Manager


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    Air conditioner problem...handled in two hours, which was less than initially predicted. Everything clearly explained. Waiting room has good coffee and wifi.

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for allowing our team to provide you with your service needs and for the stellar review. Best Regards, Jim Farkas General Manager


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  • The best EVER!

    Germain Honda is the best dealership / business I have ever had the pleasure of frequenting and depending on. I have had nothing but stellar exper...

    Dealer Response

    Thank you for your continued business and kind words regarding your experience with us. We all look forward to working with you for years to come....


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    Germain Honda is the best dealership / business I have ever had the pleasure of frequenting and depending on. I have had nothing but stellar experiences with the folks here - and have been a customer off and on for the last 20 years. I am a Honda devotee and a Germain Honda devotee!

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for your continued business and kind words regarding your experience with us. We all look forward to working with you for years to come. Best Regards, Jim Farkas General Manager


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  • Fantastic Service!

    I bought my first Honda here almost five years ago and have been going for regular oil changes/service ever since. The buying process went smoothl...

    Dealer Response

    Thank you for the positive feedback on both your sales and service experience with us here at Germain Honda of Ann Arbor. There's nothing like a n...


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    I bought my first Honda here almost five years ago and have been going for regular oil changes/service ever since. The buying process went smoothly, the salesman wasn't pushy and we both felt like we got a good deal. The service has been phenomenal and I love the convenience of the speedy oil changes that come with a car wash!

    Shopped for a used car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the positive feedback on both your sales and service experience with us here at Germain Honda of Ann Arbor. There's nothing like a nice freshly washed car to drive down the road and knowing your car has been properly serviced. Best Regards, Jim Farkas General Manager


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  • Consistently great!

    Whenever the service light comes on, I don't even consider taking my car elsewhere anymore. The staff is always helpful, and the service is even m...

    Dealer Response

    We thank you for your recommendation and the trust you have in our team to provide you the quality service you and your vehicle deserve. Best Re...


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    Whenever the service light comes on, I don't even consider taking my car elsewhere anymore. The staff is always helpful, and the service is even more affordable than the other places I have taken my car in the past. I highly recommend going right to the Honda dealership for any service.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We thank you for your recommendation and the trust you have in our team to provide you the quality service you and your vehicle deserve. Best Regards, Jim Farkas General Manager


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  • Great Experience

    Very friendly, no high pressure sales. Fully satisfied.

    Dealer Response

    We are thrilled to know that you were completely satisfied with your visit to our dealership. Please let us know if there is anything further we c...


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    Very friendly, no high pressure sales. Fully satisfied.

    Shopped for a new car
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are thrilled to know that you were completely satisfied with your visit to our dealership. Please let us know if there is anything further we can do. Best Regards, Jim Farkas General Manager


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  • Wonderful Service Department

    We switched from another dealership after receiving excellent service at Germain Honda. Every employee in the service department has been friendly...

    Dealer Response

    We thank you for choosing Germain Honda of Ann Arbor for your service needs. Our team looks forward to continuing to provide you with quality serv...


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    We switched from another dealership after receiving excellent service at Germain Honda. Every employee in the service department has been friendly, professional, helpful and knowledgeable. The dealership is very welcoming and committed to giving customers the information they need to make decisions about their vehicles.

    Came in for service or repair
    Does recommend this dealer
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We thank you for choosing Germain Honda of Ann Arbor for your service needs. Our team looks forward to continuing to provide you with quality service throughout your ownership. Best Regards, Jim Farkas General Manager


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  • Pleasant experience.

    Not only do I LOVE my Honda, everyone I've had contact with has been friendly, helpful and easy to deal with

    Dealer Response

    Congratulations on your new Honda, we are so pleased to know that you are loving it! We thank you for your business and look forward to building a...


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    Not only do I LOVE my Honda, everyone I've had contact with has been friendly, helpful and easy to deal with

    Came in for service or repair
    Does recommend this dealer
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Congratulations on your new Honda, we are so pleased to know that you are loving it! We thank you for your business and look forward to building a long and lasting relationship. Best Regards, Jim Farkas General Manager


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