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Lithia Chrysler Jeep of Reno

(3,903 reviews)
Visit Lithia Chrysler Jeep of Reno
Sales hours: 8:30am to 8:00pm
Service hours: 7:00am to 6:00pm
View all hours
Sales Service
Monday 8:30am–8:00pm 7:00am–6:00pm
Tuesday 8:30am–8:00pm 7:00am–6:00pm
Wednesday 8:30am–8:00pm 7:00am–6:00pm
Thursday 8:30am–8:00pm 7:00am–6:00pm
Friday 8:30am–8:00pm 7:00am–6:00pm
Saturday 8:30am–8:00pm 8:00am–5:00pm
Sunday 10:00am–6:00pm Closed
2025 state dealer award
View 20 awards
2025 state dealer award 2025 state dealer award 2023 state dealer award 2022 state dealer award 2021 state dealer award 2020 state dealer award 2019 state dealer award 2018 state dealer award 2017 state dealer award 2016 state dealer award
2025 consumer dealer award 2024 consumer dealer award 2023 consumer dealer award 2022 consumer dealer award 2021 consumer dealer award 2020 consumer dealer award 2019 consumer dealer award 2018 consumer dealer award 2017 consumer dealer award 2016 consumer dealer award
New (866) 507-2488 (866) 507-2488
Used (877) 823-7876 (877) 823-7876
Service (888) 314-2217 (888) 314-2217

Reviews

(3,903 reviews)

A dealership's rating is based on all of their reviews, with more weight given to recent reviews. Includes reviews of Lithia Chrysler Jeep of Reno from DealerRater.

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Bob always does a great job keeping me informed, calling

Bob always does a great job keeping me informed, calling me back, and following up with me as needed.

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  • Overall experience 5.0
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Dealer response

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Lithia Chrysler Jeep of Reno, we look forward to having you as a valued customer for many years to come!

I am very pleased with Ben who took good care of the

I am very pleased with Ben who took good care of the Jeep this time . I like honestly to have a person with long experience like Charlie used to take good care of my jeeps .

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  • Overall experience 5.0
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Dealer response

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Lithia Chrysler Jeep of Reno!

Very helpful, did all they could to make me happy

Very helpful, did all they could to make me happy purchasing this jeep. Very appreciated

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  • Overall experience 5.0
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  • Shopped for a new car
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Dealer response

We are so glad that we had the opportunity to work with you, and that our team could make this a top-notch experience. We look forward to continuing to serve you in the future!

The experience of the dealership was excellent.

The experience of the dealership was excellent. The staff was excellent. Robert was excellent. Tony was excellent.

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  • Overall experience 5.0
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Dealer response

Thanks for your feedback on your recent visit to Lithia Chrysler Jeep of Reno. It's great to hear that we were able to assist you and that you had such a positive experience.

Quick and painless ?

Quick and painless ?? Ruben asked about our situation and helped us out quickly. Paperwork was quick as well. Ruben, Brian, and everyone else was very friendly & helpful. We drove away in our new dodge charger very happy. I'd definitely bring back our family and friends to get their cars there.

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  • Overall experience 5.0
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  • Shopped for a used car
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Dealer response

Thanks for sharing your thoughts about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!

great experience definitely recommend to anyone looking

great experience definitely recommend to anyone looking for a jeep. I'll definitely be getting all of my oil changed there also. Robert Black is great to work with, ask for him.

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  • Overall experience 5.0
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Dealer response

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

Cannot say enough good things about Donna Woody in your

Cannot say enough good things about Donna Woody in your parts department and the exceptional care & service she always provides.

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  • Overall experience 5.0
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Dealer response

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

Jarad was super helpful in getting my jeep in, and fixed

Jarad was super helpful in getting my jeep in, and fixed ready for me next day, coved under warranty◜◡◝

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  • Overall experience 5.0
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Dealer response

Thank you for choosing Lithia Chrysler Jeep of Reno. Your feedback and rating mean a lot to us. We're glad we were able to help, and we hope to see you again!

Lithia and Bob always do a great job!

Lithia and Bob always do a great job! Joe is always willing to help out when I need it as well! Appreciate the service! Great team.

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Dealer response

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Lithia Chrysler Jeep of Reno.

Amazing experience compared to other local dealerships,

Amazing experience compared to other local dealerships, the turnaround time is my biggest appreciation. All repairs are done quickly and correctly with professionalism

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  • Overall experience 5.0
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0 people out of 0 found this review helpful.
Dealer response

Thanks for sharing about your experience with Lithia Chrysler Jeep of Reno. We appreciate your business and hope to see you again soon!