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Dolan's Mazda Kia

4.9 out of 5 4.9
Rectangle 48
Sales 8:30 AM - 8:00 PM
Service Closed

Dolan's Mazda Kia Hours

Sales

Monday

8:30 AM - 8:00 PM

Tuesday

8:30 AM - 8:00 PM

Wednesday

8:30 AM - 8:00 PM

Thursday

8:30 AM - 8:00 PM

Friday

8:30 AM - 8:00 PM

Saturday

8:30 AM - 8:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

Closed

Sunday

Closed

About Our Dealership

Dealer on Cars.com since July 2013

Dolan Mazda-KIA is the authorized Mazda and KIA dealership for Northern Nevada selling new and used cars, trucks & SUV's

...

. Family owned and operated. We offer vehicle maintenance, Mazda and KIA parts, accessories and body-shop services in Reno, NV serving Reno, Carson, and Lake Tahoe.

"Get In. And Join the Family."

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

4.9 out of 5 4.9
318 lifetime reviews. Includes reviews of Dolan's Mazda Kia from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.

Read reviews that mention:

  • 2.0 out of 5
    December 23, 2019

    We test drove the Honda CR-V and Mazda CX-5 a couple of days ago and liked the Mazda better. But the contrasting dealership experiences make us much more... likely to buy the Honda. When we arrived at the Mazda dealership, the showroom was empty and dirty, and the staff, having sold several cars already that day, showed marginal interest in us when we said up front that we were researching makes of car and would not buy that day. They found us a used CX-5 to drive and we liked it very much but the salesperson who rode with us was totally ignorant of underlying technical features this mechanical engineer asked about. He also gave conflicting answers to questions about warranties. My wife's driver's license was taken out of our sight to be scanned, something that should NEVER be done in this age of identity theft. No one gave us business cards or asked for our names other than what's on the driver's license. All this was in complete contrast to our experience at the Honda dealer, sorry to have to say. Employees worked with, completely forgettable. If we buy the Mazda, it will be somewhere else.

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    3.0 out of 5
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    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 5.0 out of 5
    December 21, 2019

    The staff was very helpful and informed. This was an unexpected pleasant experience in purchasing our vehicle. The inventory was plentiful, so had lots... of choices from which to choose.

    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Friendliness
    4.0 out of 5
    Pricing
    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you for the kind review! We are so happy to hear that you had an unexpectedly pleasant experience working with our team at Dolan Kia. We hope to... see you again!


    Worked with:
    Narciso Esparza

    Product Specialist

    (5.0) 68 reviews

    Cody Paxton

    Sales Manager

    (4.8) 45 reviews

  • 5.0 out of 5
    December 21, 2019

    Best dealership experience by far, absolutely no pressure. Our sales associate, Angel Ramirez, listened to what was most important to us in purchasing... a vehicle and showed us a couple that were a good fit. We were able to make a decision we felt comfortable with based on information Angel provided regarding some of the vehicles features and also remained within our budget. Very personable young man.

    5.0 out of 5
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    5.0 out of 5
    Friendliness
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We couldn't ask for a more positive review, thank you so much. Our team at Dolan Kia works hard to provide a great experience, I'm so glad to see that... Angel hit the mark.


    Worked with:
    Angel Ramirez

    PRODUCT SPECIALIST

    (4.9) 17 reviews

    BAYLEE KENNEDY

    PRODUCT SPECIALIST

    (4.7) 23 reviews

  • 5.0 out of 5
    December 16, 2019

    On December 11, 2019 my son, grandson and me negotiated the purchase of a new 2019 Kia Sorento at Dolan's Kia and Mazda in Reno, Nevada. To a person, everyone... we worked with was very professional and a pleasure to work with. I came away with the car I wanted and have no regrets about the price I paid or the experience. Vic from Sacramento.

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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Vic - A big thanks to you and your son and grandson! We are happy to hear that you are satisfied with the service you received from our team as wel...l as the deal on your new 2019 Kia Sorento. All of us at Dolan Kia wish you happy driving!


    Worked with:
    Nick Martinez

    Product Specialist

    (5.0) 50 reviews

    Angel Ramirez

    PRODUCT SPECIALIST

    (4.9) 17 reviews

  • 5.0 out of 5
    November 30, 2019

    The service provide went beyond what we expected. They were extremely knowledgeable on all their cars. Didn't push unwanted add ons and understood our... financial standings. Worked hard to get us a reasonable pricing on our vehicle and maintained their excellent customer service throughout the process.

    5.0 out of 5
    Customer Service
    5.0 out of 5
    Quality of Repair
    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    At Dolan Kia it's our goal to deliver a straightforward car-buying experience so this is great to see! Thank you for the wonderful feedback about our ...service. We appreciate your business and hope that you absolutely love your new vehicle.


    Worked with:
    Angel Ramirez

    PRODUCT SPECIALIST

    (4.9) 17 reviews

    BAYLEE KENNEDY

    PRODUCT SPECIALIST

    (4.7) 23 reviews

  • 5.0 out of 5
    October 25, 2019

    My experience at Dolan Mazda Kia of Reno was simply Stellar. After rebuilding my life after a difficult divorce, I had worked hard for nearly 8 years... and went from surviving to thriving. Buying a new car on my own was an important milestone for me and the professionals Cody, Ben, Bailey and Bryan went above and beyond to make buying my dream car a smooth and seamless experience. When they presented the car to me they even put a giant red bow on top and took photos . I am so grateful for the professionalism and even excitement that they shared with me during this important life event !!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Naomi, we're so proud to have been part of this day with you. Congratulations on achieving this milestone and thank you so much for choosing Dolan Maz...da and our team to help you through the process. We will share your feedback with everyone and look forward to seeing you back at the store for service.


    Worked with:
    Ben Westby

    PRODUCT SPECIALIST

    (5.0) 19 reviews

    Cody Paxton

    Sales Manager

    (4.8) 45 reviews

    BAYLEE KENNEDY

    PRODUCT SPECIALIST

    (4.7) 23 reviews

    Luis Vega

    Product Specialist

    NOT RATED

  • 5.0 out of 5
    September 29, 2019

    everyone was very helpful. service completed on time. had few questions about navigation system, tech answered all. service rep. thorough,explained all... that was done,thank you.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    It was our pleasure to assist you and we are thrilled that you drove home from Dolan Mazda a happy customer! Thanks so much for stopping by to write u...s a review.

  • 5.0 out of 5
    September 26, 2019

    The staff was great and it made the buying process very easy. We were there for a while and with a 6 and 7 year old I was not looking forward to it, but... the kids settled in and the staff was great to them as well.

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We are so happy to hear that you and your family enjoyed your buying experience at Dolan Kia! Thank you so much for rating and reviewing us. We wish y...ou many safe and happy miles in your new vehicle.


    Worked with:
    Narciso Esparza

    Product Specialist

    (5.0) 68 reviews

  • 5.0 out of 5
    September 12, 2019

    Kyle Lemberes did a phenomenal job finding the perfect car for my wife and I. This is the second Mazda CX5 that we've owned and will definitely be back... when the time comes to purchase another vehicle.

    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Hi Mike - There is nothing we love more than hearing that our customers are finding the perfect car at Dolan Mazda, congratulations! We are glad that ...you and your wife are enjoying your Mazda CX5. Thank you for your review! We look forward to working with you in the future.

  • 5.0 out of 5
    September 5, 2019

    The Mazda dealership was a great experience. Very attentive and friendly sales staff that got me into the car I wanted with the price that fit my budget.... Went over everything before I signed any papers or made a deal. Sales staff was knowledgeable and knew all the details of the car I was looking at. John, Ciso, Brian and Nick made the buying process smooth and fast. Looking forward to driving my new CX-5!

    5.0 out of 5
    Customer Service
    5.0 out of 5
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    5.0 out of 5
    Friendliness
    5.0 out of 5
    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    We love to hear that you found the right car at the right price at Dolan Kia! Thank you so much for the kind words about our team. We are grateful for... your business and are excited for you to enjoy your CX-5!


    Worked with:
    Narciso Esparza

    Product Specialist

    (5.0) 68 reviews

    Nick Martinez

    Product Specialist

    (5.0) 50 reviews

    John Elcano

    Sales Manager

    (5.0) 38 reviews

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