Thank you. Your email has been sent to the dealer.

Reviews

Average Ratings

4.8
170 lifetime reviews. Includes reviews of Tom Dolan's Mazda from DealerRater.com
  • Amazing
    May 23, 2017

    A no pressure car dealership. Best car buying experience ever! We found our dream car on line, and they made it happen! Great customer care servi...


    Show Full Review

    A no pressure car dealership. Best car buying experience ever! We found our dream car on line, and they made it happen! Great customer care service. We bought a used Kia Sportage 3 years ago, and my how things have changed; for the better. We love the Dolan Family, they truly care about our community, especially our kids. We could not think of a better place to buy a car. Their 24 hour roadside assistance program, what a bonus! And our new car had a huge red bow on it, after detailing; and a full tank of gas! It made me tear up, and feel special. This dealership goes way above and beyond, it is the little things.... We joined the family, and we're so glad we did! Thank you!

    Does recommend this dealer

    Hide Full Review
  • Knowledgeable and personable
    May 20, 2017

    Kaesey was a pleasure to do business with. He is knowledgeable, witty, and never pressured me towards making a purchase. Any and all questions I h...


    Show Full Review

    Kaesey was a pleasure to do business with. He is knowledgeable, witty, and never pressured me towards making a purchase. Any and all questions I had were answered thoughtfully and to my satisfaction. Kaesey used the right amount of follow-up without pestering, making me feel that he truly wanted my business. Highly recommended if you are looking to buy a vehicle.

    Does recommend this dealer

    Hide Full Review
  • My first car
    May 20, 2017

    Yesterday when I went into the dealership I wasn't to sure what I was looking for. I had seen a few cars online that I might be interested in, but...


    Show Full Review

    Yesterday when I went into the dealership I wasn't to sure what I was looking for. I had seen a few cars online that I might be interested in, but I had no clue what I was doing. Nick (one of the salesmen) saw me looking around outside and came to my rescue. He lead me in the direction of the cars I saw online, and gave me a full rundown. He explained what every feature in the car was and how it all worked. Every question my a Mom and I had were answered with a detailed and knowledgeable answer.

    Does recommend this dealer

    Hide Full Review
  • A Painless Process
    May 19, 2017

    Nick was great to deal with, listened to what we were looking for and made it all come together. He definitely made the car buying process not a p...


    Show Full Review

    Nick was great to deal with, listened to what we were looking for and made it all come together. He definitely made the car buying process not a painful one, and we are thankful for that!!! Thanks, Nick!!

    Does recommend this dealer

    Hide Full Review
  • Best experience
    May 17, 2017

    Ciso is awesome. I never thought that car buying experience can be so comfortable. I live in CA and was looking for the best deal, so did the dea...


    Show Full Review

    Ciso is awesome. I never thought that car buying experience can be so comfortable. I live in CA and was looking for the best deal, so did the deal Dolan Kia over email. Since I needed to fly to Reno, I wanted to make sure that I had final terms before I decide to fly. Ciso confirmed that I had the final terms and there were no surprises. He replied to my question at late night and on the day of the purchase he even came to pick me up at the airport. He was never pushy and paid attention to my needs. This was the best car buying experience. I highly recommend Ciso.

    Does recommend this dealer

    Hide Full Review
  • Excellent customer service, no numbers games
    May 11, 2017

    Kasey was super helpful pointing out differences in the 2 cars I was interested in. Even after I made it clear I was the most interested in the n...


    Show Full Review

    Kasey was super helpful pointing out differences in the 2 cars I was interested in. Even after I made it clear I was the most interested in the numbers and keeping them small, he then unlike other dealerships gave me things to keep in mind. He stayed with me through the whole process. For my car set up for me to take. When I noticed later I didn't have a manual he emailed me a link to one. When I had a problem with the car a week later he helped reassure me that he would have his manager looped in, and was key in the fix, rental and everything being paid by the dealership. When I get another car or a friend is looking, I'll gladly send them to Kasey, knowing they'll be in good hands.

    Does recommend this dealer

    Hide Full Review
  • Great service at Dolan Mazda Kia
    May 1, 2017

    Today I bought a brand new Kia Sportage. It was by far the pleasant experience I have ever had purchasing a new car. Everyone was so friendly and ...


    Show Full Review

    Today I bought a brand new Kia Sportage. It was by far the pleasant experience I have ever had purchasing a new car. Everyone was so friendly and helpful. Especially our salesman Narcisco. He was wonderful. I highly recommend Dolan Mazda Kia for anyone who is looking to purchase a car.

    Does recommend this dealer

    Hide Full Review
  • 2017 CX-3, Zoom Zoom
    May 1, 2017

    Ciso was very professional and helpful. No pressure. He was a pleasure to work with. I would highly recommend him to friends and family. Steve Har...


    Show Full Review

    Ciso was very professional and helpful. No pressure. He was a pleasure to work with. I would highly recommend him to friends and family. Steve Harris was also very professional in handling the business end of the car purchasing experience. He represented himself and the dealership with the highest of standards. Each of the staff members were courteous and worked well together. We received a follow-up call the next day from Mercedes inquiring if there were any other questions we had and if she could be of any further assistance. The Dolan Team model is being well executed at the Dolan Reno Mazda dealership. Two Thumbs Up!

    Does recommend this dealer

    Hide Full Review
  • Great experience!
    April 4, 2017

    Probably one of the best car buying experiences I've ever had! Ciso, Steve and Nicole were great and although it was a long day, I was not disappo...


    Show Full Review

    Probably one of the best car buying experiences I've ever had! Ciso, Steve and Nicole were great and although it was a long day, I was not disappointed with the level of service. Thanks for everything!

    Does recommend this dealer

    Hide Full Review
  • Jennifer and Kaesey are amazing! Would definitely recommend
    March 27, 2017

    My husband and I had an amazing experience with the Dolan Mazda Kia. We first went in during early February to look at the Mazda CX9. Jennifer sho...


    Show Full Review

    My husband and I had an amazing experience with the Dolan Mazda Kia. We first went in during early February to look at the Mazda CX9. Jennifer showed us the Mazda and let us sit in it. We let her know that we wanted to save up a big down payment, so we were going to try to buy in about a year. Even though she knew we weren???t expecting to buy she was still so helpful and talked to us like she was going to make a sale. She was honest and told us what people didn???t like about the Mazda and we realized, we agreed with them. She suggested we looked at the Kia Sorento, so she took us over next door and let us sit in the Kia and talked to us for almost an hour. We found out that they are not based on commission, so they don???t try and sell you things you don???t need and you could tell they were much more honest and friendly than the other dealerships we went to. Fast forward a month and a half and we decided that it would be better to buy our car now, rather than wait. We went back to the Kia dealership and Jennifer had been promoted, so Casey helped us out. He was just as amazing as Jennifer, very knowledgeable and friendly. He took us test driving and by the end of the day we were sold. Everyone we dealt with at the dealership was so awesome, and again, I love that they do not work off of commission. It made the whole process much less stressful. I, personally, hate dealing with pushy sales people. Jennifer and Casey were so trustworthy, and would tell you cons as well as pros, so you knew exactly what you were getting. We would definitely recommend buying your cars from this dealership.

    Does recommend this dealer

    Hide Full Review