Reviews

Average Ratings

4.6
498 lifetime reviews. Includes reviews of Dolan Toyota Scion from DealerRater.com
  • RAVE-4

    Staff were all super friendly and nice. Mickey was very patient with my questions and Ally was great at explaining the many features of my new car.


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    Staff were all super friendly and nice. Mickey was very patient with my questions and Ally was great at explaining the many features of my new car.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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  • Went for one truck and bought two
    October 13, 2017

    Upon arrival received a warm welcome from Sarah. Her smile and kind words got us going. She heard what we had to say and started from there. She ...


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    Upon arrival received a warm welcome from Sarah. Her smile and kind words got us going. She heard what we had to say and started from there. She showed us a Toyota, (that we ended up buying because I liked it so much). She took us to another lot to show us what we we're there for. As soon as my wife seen the truck she to fell for it and had to have it. It had a couple of issues but The dealership took care of it for us to make the deal and make us happy. Moving inside we sat with Beth to go over payment as well as, again working with us (especially to help us into the two vehicles) listening to our needs and getting us to where we felt comfortable. Through the whole process, we were there all day, we felt like we were in good hands. They always had water or something for us to drink, but they also had food for when we got hungry. It is a full service, comfortable and part of the family feeling. Great job to all that helped us - Sarah, Beth Zac, and Tyler!

    Does recommend this dealer

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  • Great Experience!
    October 12, 2017

    Just bought a Toyota Highlander from Dolan Toyota and what a great experience. Steve took us on test drives in the vehicles we were interested in ...


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    Just bought a Toyota Highlander from Dolan Toyota and what a great experience. Steve took us on test drives in the vehicles we were interested in and he was very knowledgeable about each. Zac was our Finance guy very up front and easy to deal with. Alexis showed us all the new technology our car had to offer and made sure we knew what all the buttons did before we drove off in our new car! Awesome experience! Thanks Dolan Toyate!

    Does recommend this dealer

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  • Happy with purchase
    October 7, 2017

    We just purchased a Toyota Tacoma and love it. Our sales person(uriel Jimenez) was great. He answered all our questions and went above and beyond ...


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    We just purchased a Toyota Tacoma and love it. Our sales person(uriel Jimenez) was great. He answered all our questions and went above and beyond to meet our are needs. He explained evenything extremely well. We are happy with our customers serves and our new truck.

    Does recommend this dealer

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  • Friendlist staff around
    October 3, 2017

    Thank you Aaron Greene, Sales Manager, and Sara Rooker (sales) for getting us into our awesome new Tundra. These two were very knowledgeable and ...


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    Thank you Aaron Greene, Sales Manager, and Sara Rooker (sales) for getting us into our awesome new Tundra. These two were very knowledgeable and helpful when it came to understanding buying and leasing. Working with Aaron and Sara was truly a pleasure. They went above and beyond to get us into the vehicle we wanted. The whole experience was top notch. We were taken care of the whole time, never steered toward products or services that we expressed no interest in, and most importantly we felt like part of the family. Without hesitation I would recommend other buyers to Dolan Toyota, especially if the entire staff is anything like Aaron and Sara. You guys rock! Thanks again!

    Does recommend this dealer

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  • . . . "And join the Family", Not just a slogan
    October 3, 2017

    Although I've visited Reno Toyota a couple of times, I've never taken a real interest in a Toyota until last week. I was looking at a Highlander a...


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    Although I've visited Reno Toyota a couple of times, I've never taken a real interest in a Toyota until last week. I was looking at a Highlander and within several minutes at the dealership, Salesman, Andrew introduced himself. My wife and I were very impressed with his courteous, professional, no pressure approach. Upon negotiations of the actual deal, we were introduced to Aaron Greene, whom demonstrated a level of trust and honesty seldom seen at any retail establishment. The no nonsense negotiations between the both of us was very much appreciated. He actually listened to what our interests were and made every effort to accommodated them. Again, no pressure. The final figures were reviewed and approved by Sales Manager, DJ, whom also proved to us that the level of trust at Dolan's Reno Toyota is truly a corporate philosophy. Hence, "Get in. And Join the Family" is not just the flavor of the month, but one of the many reasons to purchase a vehicle at Reno Toyota

    Does recommend this dealer

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  • Best used car experience ever!
    October 1, 2017

    Thanks to Aaron Greene, Sales Experience Manager and Drew Swanson, Product Specialist I'm now driving a like new used 2012 Subaru Forester and am ...


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    Thanks to Aaron Greene, Sales Experience Manager and Drew Swanson, Product Specialist I'm now driving a like new used 2012 Subaru Forester and am totally satisfied. This is my third car purchase from the Dolan Auto Group and thanks to Aaron and Drew this is my best experience ever.

    Does recommend this dealer

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  • Best experience ever buying a car.
    September 22, 2017

    Zac Barrett is just an awesome person. He is very professional and knowledgeable. He made our car buying experience very easy and pleasant.. Pau...


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    Zac Barrett is just an awesome person. He is very professional and knowledgeable. He made our car buying experience very easy and pleasant.. Paul and Paulina

    Does recommend this dealer

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  • Used car shopping

    We didn't find what we were looking for but the overall experience was excellent


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    We didn't find what we were looking for but the overall experience was excellent

    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
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  • Highlander Owner

    I am a repeat customer at Dolan Auto. Have always been completely satisfied with the people there and with the buying process. This time was no ex...


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    I am a repeat customer at Dolan Auto. Have always been completely satisfied with the people there and with the buying process. This time was no exception. From the receptionist to the salesman to the financial officer all were friendly and courteous.

    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
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