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I was fortunate enough to have purchased a 2011 Honda CRZ from Alex a month ago. It took me months of shopping before overwhelming word of mouth from numerous... sources led me to come in and check out West Chester AutoHaus. I didn't necessarily know what I wanted, but after 20 minutes of interactions with the staff I knew that I wanted to buy my next car there. Alex and David went above and beyond to help me through the process. I had to have the CRZ once I saw it and they made it happen without a glitch. Everything was smooth and comfortable. Alex also set me up with an amazing deal on a warranty. I waited a month to give justice to the review and I have been more than happy. My car is perfect, the staff has been helpful since my purchase, and I honestly don't think that I would have bought a car yet if I hadn't gone and checked them out. Easy 5 stars.
Hi Eric, It was great assisting in your search for a new vehicle. We explored many possible options but the CRZ was a great choice. We are thrilled t...o hear of your satisfaction and encourage you to reach out with any questions. Thank you for you business. Come back anytime! Best, West Chester AutoHaus Staff
Worse experience ever, from illegally signing my title for a 2008 Infiniti M45 I purchaser from Autohaus, to lying to me regarding the title being lost... in the mail. Its over 4 months to date and the car has being illegally parked in NYC streets because of the dealership failure to furnish A Title. Call the dealership demanding to speak to some from Upper Management and they refuse to take or returning my call. Sent numerous emails requesting to return the vehicle because in the state of PA if a dealership do not provide a title within 90 days a buyer has the option of returning the vehicle, got no response. All I want is to return the vehicle and they are deliberating breaking the Law by not allowing me to do so. I initially bought the car to weather the cold weather with my new born through the winter and now I an force to taking public transport with my little one. Thanks for making s first time Dad good intention go BAD.
I purchased a Audi Q5 that had engine issues right after we completed the deal. AutoHaus did everything they could to diagnose and repair the car when... they didn't have too. They stood behind the sale and covered the majority of the cost of the repair at a local Audi dealer which was extensive - this was a full engine rebuild from an Audi recall that was only covered 40% by Audi . The AutoHaus service department, sales and owner were honest to a fault, responsive, and went out of their way to take care of and make sure I was happy with the deal in the end. They stand by their reputation!
My daughter was shopping for her first vehicle(used) and we went to AUTOHAUS because of their excellent reputation and quality vehicles. The staff Paul... and Tyler as well as the owners David and Lucile were so friendly and professional. They treated us so well and there was no pressure tactics and answered all our questions. My daughter was blessed to purchase a quality used vehicle and we wont hesitate to purchase another vehicle from them in the near future. What a pleasurable first buying experience as well for my daughter. Dont hesitate to purchase a vehicle from Autohaus, quality, integrity and customer service is still alive here!
Hello Happy Customer, Achieving repeat customers is a huge goal of ours. We greatly appreciate the kind words and looking forward to working with you ...again. Come back soon! Best, West Chester AutoHaus Staff
I recently bought a very low milage 2006 PT Cruiser from Autohaus, who treated the sale with the same care they would have shown a $20,000 BMW. The vehicle... was in superb condition and complete records showed why. The transaction was handled professionally and without pressure. It had never occurred to me before now that buying a car could be a pleasure rather than a chore but Autohaus made it exactly that.
Thank you for such kind words. We are happy you had such a great experience with this us!! Best, West Chester Autohaus
They are really great friendly and knowledgable people..sales and service too! Great variety of cars and the most personable sales team! Good location... as well...will recommend to anyone
Glad you had such a great experience!! We look forward to doing business with you again. West Chester Autohaus
My car was recently totaled and I was on crunch time to get another car. Alex and Paul made the car search and process easy and quick. I was very happy... with their service and the quick turn around. I greatly appreciate the collaboration and all the help.
Hey Maria, Congrats on your purchase and thank you for your business. We are thrilled that you had a great experience at West Chester Autohaus. We t...ry to make the buying experience as quick and easy as possible!! Thank you again and reach out to us if you need anything in the future. Sincerely, West Chester Autohaus
VERY professional staff. We test drove a car but didn't end up buying the vehicle. Nice selection of cars & SUVs. Their location is very easy... to locate if your coming from out of town.
Hello Mark, Thank you for visiting us and test driving one of our vehicles. Being a independent small business, we take pride in our professionalism.... Feel free to come back anytime for your next purchase!! Cheers, West Chester Autohaus
Worked with Alex to sell my 2012 Mustang and I couldn't be more pleased. The whole process took about an hour and AutoHaus gave me more than I was... actually expecting. Once the mechanic took a look the owner gave me the all clear, Alex said I could come back anytime to receive the check. The next day, early in the morning we walked in without an apt and Alex was courteous and his boss was timely in providing the check for our car. Would definitely sell to them again in the future, every person I interacted with was polite and courteous. Thanks guys!
Hello Bronson, It was a pleasure working with you to purchase your beautiful Mustang. We will be sure to find it a nice home. Please come back anytim...e. Best, West Chester AutoHaus
I received the best care and knowledge from West Chester auto ever in my life! They are so knowledgeable and understanding..Very good customer service... and follow up care after the sale! Will never go anywhere else!
Hello Mary, We love helping our customers by providing a top notch customer service experience. Understanding a customer's needs and meeting the...m will always be a priority for our dealership. We thank you for your business and welcome your back anytime. Best, West Chester AutoHaus