[{"id":256666,"personPtyId":39494754,"firstName":"Keith","lastName":"Myers","titleText":"Sales Consultant","shortBioText":"","emailTxt":"KeithMyers@renogm.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":137,"imageUrl":"https://cdn-user.dealerrater.com/images/dealer/15015/employees/f7f082614998.jpg","drDealerId":15015,"dealerEmpStartDtUtc":"473385600","industryStartDtUtc":"360201600","certifiedEmployee":true,"deptDscrp":"Sales"},{"id":514150,"personPtyId":41409341,"firstName":"Marlin","lastName":"Smith","titleText":"Sales Associate","emailTxt":"marlinsmith@renogm.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":50,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15015,"certifiedEmployee":true,"deptDscrp":"Sales"},{"id":611010,"firstName":"Roque","lastName":"Samarron","titleText":"Finance","emailTxt":"roquesamarron@renogm.com","combinedEmpAvgRatingNbr":5,"combinedRecentReviewCnt":0,"combinedEmpReviewCnt":25,"imageUrl":"https://cdn-user.dealerrater.com/images/employee-placeholder.jpg","drDealerId":15015,"certifiedEmployee":true,"deptDscrp":"Finance"},{"id":71167,"personPtyId":39487100,"firstName":"Harold","lastName":"Solano","titleText":"Senior Sales Consultant","shortBioText":"I take a lot of pride in understanding and meeting my customers needs before, during and long after the sale. 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He has been with Reno Buick GMC Cadillac sales staff for over 15 years and has a background that revolves around trucks, towing and matching the right truck with the customer\u001as needs. 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Reno Buick GMC Cadillac

4.8 out of 5 4.8
Rectangle 48
Sales 10:00 AM - 5:00 PM
Service Closed

Reno Buick GMC Cadillac Hours

Sales

Monday

9:00 AM - 7:00 PM

Tuesday

9:00 AM - 7:00 PM

Wednesday

9:00 AM - 7:00 PM

Thursday

9:00 AM - 7:00 PM

Friday

9:00 AM - 7:00 PM

Saturday

9:00 AM - 7:00 PM

Sunday

10:00 AM - 5:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

8:00 AM - 4:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since February 2010

YOUR BUICK GMC CADILLAC DEALERSHIP NEAR RENO AND CARSON CITY, NEVADA

...



Since being established in April of 2011, Reno Buick GMC Cadillac has proudly served the communities of Reno, Carson City and Sun Valley. Formerly known as Winkel Motors, our dealership is committed to creating the perfect customer experience. We strive to provide the best in service and selection in Washoe County. Our newly renovated and upgraded dealership is located in the heart of Reno, just 30 minutes from Carson City. We provide the best in new and used cars in western Nevada, and it would be our pleasure to work with you on finding the perfect car for you!

"Service, Value, Innovation, Experience"

Reviews

4.8 out of 5 4.8
1835 lifetime reviews. Includes reviews of Reno Buick GMC Cadillac from DealerRater.com A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 5.0 out of 5
    July 24, 2020

    Harold Lozano, my salesman for years. Has done an amazing job, I proud to have him as to my go to person. He is very professional and courteous. Not only... has he assisted me but my family members as well.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Solano

    Senior Sales Consultant

    (4.9) 252 reviews

  • 5.0 out of 5
    July 20, 2020

    Have been a GM customer for ever, this Dealership in particular has been great, And have always had a pleasant and professional experience. Thank you very... much

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Solano

    Senior Sales Consultant

    (4.9) 252 reviews

    Reno's Service Center

    "Our Team"

    (4.8) 327 reviews

    Herick Garcia

    Internet Sales Manager

    (4.8) 54 reviews

    Drive Dominion

    Dominion Social Media

    NOT RATED

  • March 11, 2018

    Very helpful salespeople and managers, went the extra mile to show me the trucks I wanted in the middle of a snow blizzard and we were able to locate my... ideal truck. This is the second GMC Sierra I have purchased at Reno Buick GMC in the past two years!

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    5.0 out of 5
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    5.0 out of 5
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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Thank you so much for this excellent review, we are happy to know that our staff provided you with excellent customer service!

  • 5.0 out of 5
    July 2, 2020

    I had a great experience buying my Chevy from Reno Buick GMC Cadillac. Harold Solano was really easy to work with, upfront and trustworthy. I would highly... recommend this dealership to anyone looking to buy a car.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Solano

    Senior Sales Consultant

    (4.9) 252 reviews

  • 4.0 out of 5
    July 1, 2020

    Harold and Keith were super cool dudes and really helped hook my family up with a good upgraded vehicle for many years to come. They also ensured that... some minor issues with the vehicle were taken care of before anything was finalized. The process was fairly smooth but the overall experience was pretty good.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Keith Myers

    Sales Consultant

    (5.0) 137 reviews

    Harold Solano

    Senior Sales Consultant

    (4.9) 252 reviews

  • 5.0 out of 5
    June 24, 2020

    Harold did an excellent job of taking care of my lease on an xt6 recently. I will switch from Hohl for future leases for my Cadillac s

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Harold Solano

    Senior Sales Consultant

    (4.9) 252 reviews

  • 5.0 out of 5
    June 21, 2020

    Found the truck of my dreams at Reno GMC. Keith Myers and Harold Solano were the two sales associates I worked with and I can say without hesitation,... they were the most professional, honest and helpful automotive sales staff I have ever worked with. I made this deal from out of state and when I arrived, there were no surprises, no pressure and no hassle. Great experience overall and I will highly recommend my friends and family to Reno GMC. It's worth the drive.

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    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?

    Worked with:
    Keith Myers

    Sales Consultant

    (5.0) 137 reviews

    Harold Solano

    Senior Sales Consultant

    (4.9) 252 reviews

  • 1.0 out of 5
    May 21, 2020

    When I was shopping for a new GMC Yukon Denali, I did the right thing. That is, go to my local dealer and see if I could find a way to spend $80,000.00.... I found a sweet Yukon Denali. I called first and spoke with the internet salesman. All good, I then went to see the truck. I gave the sales Manager, not just a sales executive, but a Manager my business card. I said, "please call me with your best price". Never heard back from GMC Reno. odd..... The next week, I purchased a new garnet red GMC Yukon Denali from a GMC dealer in Placerville, CA. they did a great job. they helped me get an extra $700 off by using my Costco card. They gave me a great price on my trade-in Jeep Wrangler. They delivered my new GMC to Reno. All went very well. At 38,000 miles my AC condenser failed. From my research on the WWW, this is failure is so big in the USA, many states files a class action against GM and won. There was not a recall. However the problem was so prevalent that GMC agreed to up the warranty on their AC condensers to 60K Miles. And GM could not keep up with this problem. Many customers had to wait weeks to months waiting for production of new AC condensers Well, my VIN did not qualify. So NO MORE GM products. Sad, as I am former GM design engineer. Very disappointed in my brand of choice. And for $80K, I expected higher quality. Next my Reno, NV GMC dealer said that I had no problem. That I just needed an AC charge for $700. I was skeptical of why so much? Then I took my GMC to an AC repair shop. $1500 later, they replaced the notorious cracked AC condenser. They said the problem was large and consistent. So why did GM not include my VIN like the rest of 2015-2017 production? I missed a step. Before I spent the $1500, I called GMC Reno, explained the problem. They service writer said, bring it back in, we wont charge you for a misdiagnosed problem. I went to my Reno GMC, spoke with a service writer, he said that he would need to charge me an additional $145 to re-diagnose my problem. I declared that an hour ago, that I spoke with another service writer and he assured me no second charge due to their missed diagnosis. He didn't believe me. He refused to inquire with his colleagues sitting 10 feet away. He is essentially calling me a liar. Lame, Lazy, and shame on this employee. I was frustrated and I left RENO, GMC. I gave my $1500 to an AC shop. Final lesson, both sales and service suck. They lost a sale, they lost my repair money, they lost a customer who buys a new GM product every two years. Go to Carson City, Michael Hohl. I have enjoyed two purchases absent any grief. Barry v.S.

    1.0 out of 5
    Customer Service
    1.0 out of 5
    Quality of Repair
    3.0 out of 5
    Friendliness
    3.0 out of 5
    Pricing
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Dealer Response

    Barry - The entire team very much cares about your customer experience at the dealership. We will do some research but if you would like to speak wit...h our Customer Care Manager, please call Doreen at 775-333-8765. Thank you.

  • 5.0 out of 5
    May 18, 2020

    Excellent customer service. Our sales representative Herold was very knowledgeable and kind. He took the time to answer every question we had. Would definitely... return.

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    Friendliness
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Harold Solano

    Senior Sales Consultant

    (4.9) 252 reviews

  • 5.0 out of 5
    February 29, 2020

    This is the fourth vehicle that we have purchased from Reno GMC and the experience has gotten better each time. I am sure that if we buy again Reno will... be 1st on our list.

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    Customer Service
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    Quality of Repair
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    Friendliness
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    Pricing
    Does recommend this dealer
    Shopped for a new car
    Did not make a purchase
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    Worked with:
    Harold Solano

    Senior Sales Consultant

    (4.9) 252 reviews

    Dan Nichols

    Commercial Sales Manager

    (5.0) 44 reviews

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