Reno Buick GMC Cadillac

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Reviews

Average Ratings

4.9
796 lifetime reviews. Includes reviews of Reno Buick GMC Cadillac from DealerRater.com
  • Exceptional experience and customer service!
    April 25, 2017

    We have purchased three cars from Reno GMC now and have had an exceptional experience each time! Not only have we had consistently great experienc...

    Reno Buick GMC Cadillac

    MjRj2012 - Thank you so much for your business and thank you for amazing comments! The entire team appreciates you!


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    We have purchased three cars from Reno GMC now and have had an exceptional experience each time! Not only have we had consistently great experiences, those that we have referred there have as well! We always work with Keith Myers and he is outstanding! His compassion for people and passion for cars shines through in all that he does! We could not be happier with our experiences at Reno GMC and will continue to be happy and loyal customers!

    Does recommend this dealer
    Reno Buick GMC Cadillac

    MjRj2012 - Thank you so much for your business and thank you for amazing comments! The entire team appreciates you!


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  • purchase
    April 25, 2017

    Reasonably smooth,Dan did a good job of going though things with me showing me the facilities.Finace was polite and truthful,all in all a good ex...

    Reno Buick GMC Cadillac

    Dan and the entire team thank you! We pride ourselves on quality customer service! Happy driving!


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    Reasonably smooth,Dan did a good job of going though things with me showing me the facilities.Finace was polite and truthful,all in all a good experience.

    Does recommend this dealer
    Reno Buick GMC Cadillac

    Dan and the entire team thank you! We pride ourselves on quality customer service! Happy driving!


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  • Very good service work
    April 24, 2017

    They stood behind a rather " lemony" 07 Saturn Vue. A warranty we bought with it we just used to take care of an automatic transmission failure. ...


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    They stood behind a rather " lemony" 07 Saturn Vue. A warranty we bought with it we just used to take care of an automatic transmission failure. The service department did an excellent job of repair.

    Does recommend this dealer
    Came in for service or repair

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  • Purchase
    April 23, 2017

    Reasonably smooth process in purchasing a new car. Their staff went extra lengths to ensure I got what I was looking for in the vehicle and the pr...


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    Reasonably smooth process in purchasing a new car. Their staff went extra lengths to ensure I got what I was looking for in the vehicle and the price.

    Does recommend this dealer

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  • Maintainence and warranty fixes at 55k Denali Dually
    April 23, 2017

    Always a great experience there for service. Rodney handles all the sometimes complicated arrangements easily , since I travel from Tahoe . High...


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    Always a great experience there for service. Rodney handles all the sometimes complicated arrangements easily , since I travel from Tahoe . High marks for him and his team ,to always get me in and out with ease and a loaner car . Thank you gentleman, I appreciate your hard work and efforts on my behalf.

    Does recommend this dealer
    Came in for service or repair

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  • Recall work
    April 22, 2017

    I scheduled an appointment because my check engine light was on. I discovered my car had numerous serious recalls. They immediately scheduled to g...


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    I scheduled an appointment because my check engine light was on. I discovered my car had numerous serious recalls. They immediately scheduled to get them corrected and quickly got me into a rental car. The whole thing was quick and painless!

    Does recommend this dealer
    Came in for service or repair

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  • They cared about me and my purchase,
    April 19, 2017

    They were very knowlegable regarding the vehicles that I was looking at. They had a low pressure approach and were very accommodating. Their fol...


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    They were very knowlegable regarding the vehicles that I was looking at. They had a low pressure approach and were very accommodating. Their follow-up was excellent.

    Does recommend this dealer

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  • Awesome and Easy
    April 18, 2017

    I had an excellent experience trading in and purchasing my new truck here. There was no pressure. I From beginning to end everyone involved from D...


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    I had an excellent experience trading in and purchasing my new truck here. There was no pressure. I From beginning to end everyone involved from Dan in sales to Mitch in finance. There wasn't a moment of remorse that They didn't do everything possible to get me the best parade in price and sales price. Bottom line next vehicle in our family will definitely be from Reno GMC.

    Does recommend this dealer

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  • We had a good laugh...
    April 17, 2017

    They brought me a truck instead of my little Buick sedan! Because I had the same name as the truck owner! We had a good laugh when we finally figu...


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    They brought me a truck instead of my little Buick sedan! Because I had the same name as the truck owner! We had a good laugh when we finally figured out why they could not find my car! Gotta look at more than just the name for us Johnsons....really nice people running all over the place and apologizing like crazy.No problem, easy mistake to make. I should have checked the make of the car when they handed me the completed paper work. Made me laugh, delightful people.

    Does recommend this dealer
    Came in for service or repair

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  • Efficient and friendly.
    April 15, 2017

    Knowleadgeable and helpful. I liked the new procedure of one person for the service write up and payment check out. Clean area and smiles. And ...


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    Knowleadgeable and helpful. I liked the new procedure of one person for the service write up and payment check out. Clean area and smiles. And accurate informarion.

    Does recommend this dealer
    Came in for service or repair

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