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I was shopping for a new Camaro and went in to see their selection. The salesman was not able to answer my questions about the vehicles and the questions... he did answer, were incorrect. Eg. i was told the steering wheel were suede, when in-fact they are alcantara. When I asked about configuring the cars modes i was told they are set an uneditable, also false. It would be better to say "I don't know" than make up a wrong answer. The dealer also advertises on the car, a $3000 dealer markup above and beyond MSRP. This is a sucker tax, only a sucker would pay it. After telling them the price was too high, they graciously offered to reduce the price by 1,500. Do I have stupid written across my forehead? That would still be MORE than you would pay in ANY other dealer in the country. Finally when I did try to talk some numbers, just to see what kind of outrageous pricing they would give me, they pulled out a four square (google four square car sales). They gave me a "bonus" on the car trade, something required by law in this state. They also were reluctant to tell me the interest rate used, which was eventually divulged as 4%. When i did the math myself, it was actually closer to 7%. After going home to think about it they contacted me saying they have "new offers" to go over with me. I asked them to email me so i can look them over, that was 3 days ago and I never heard back. tl;dr: this dealer will do everything they can to scam money from you and as soon as they realize you are not a sucker, they will stop bothering and not even communicate with you. AVOID AT ALL COSTS. Carson city, after talking only on the phone, quoted me a price $6000.00 lower, before any negotiation.
Based on my personal experience which was far from a positive one, nor transparent/honest, I cannot recommend this business at all, in my opinion
I was greeted by Joseph and he was exceptionally kind. I needed a few other things, like forgotten backpack from vehicle and some things from the parts... dept. He retrieved my backpack and escorted me to the parts dept and was very pleasant even though he was very busy. Jennifer was also very helpful and kind. Great service!
Today, my faith in car dealerships has been restored. Excellent experience!! The process of buying a car today was so pleasant and so peaceful. I walked... away with the perfect truck at a very fair price. The truck is exactly what I was looking for...exactly!! Thank you to Tom and Mike for helping me through the car buying process. Great care was taken for which I am deeply thankful!!! I am so thrilled with today's process that I am now thinking about purchasing a Tahoe, in another few months.
Took my 2002 Silverado 2500 HD in for some major repairs , When I called for an update I was informed by the service advisor Frank R that he took it upon... hisself to have the two thermosstats replaced, He did not bother calling us to authorize the repl;acements neither did he offer to show us the replaced parts, Short story Paid an extra 175.oo for something that I did not authorize Stay away
Chris was great. He made sure I got exactly what I wanted. He is very professional.
Mike is a great guy who is easy to deal with. He has knowledge of the trucks and was ready to make things as easy as possible. Everyone was a pleasure... to deal with.
Jeff is outstanding to work with! He was very quick to answer all of our questions (we had many) very professional. He was not pushy in anyway. It felt... like he was really trying to help us purchase a car on our terms. Thank you!
Always in and out within reasonable time. Very courteous and professional
Jose was very eady to work with. The whole experience was very painless. We will definitely think about Champion for our next vehicle. Thank you.