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Reviews

Average Ratings

4.3
236 lifetime reviews. Includes reviews of Jones West Ford from DealerRater.com
  • Used late model truck
    April 21, 2017

    A pleasure to deal with Chuck in sales, he guided us to the truck that fit our needs with no BS. Amer in finance went above and beyond to find the...


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    A pleasure to deal with Chuck in sales, he guided us to the truck that fit our needs with no BS. Amer in finance went above and beyond to find the best deal for us. These gentlemen are an outstanding example of the quality of people at Jones West Ford

    Does recommend this dealer

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  • My First New Car
    April 18, 2017

    My salesman, Mike, was fantastic! I had already done a ton of research and knew exactly what I want. What I wasn't sure of, Mike was there to fill...


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    My salesman, Mike, was fantastic! I had already done a ton of research and knew exactly what I want. What I wasn't sure of, Mike was there to fill in the gaps and make my car-buying experience as easy as possible. 10/10 Would recommend (and in fact, did recommend) to a friend.

    Does recommend this dealer

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  • Jones West Ford
    April 11, 2017

    Very pleased with the communication and direct answers from Mike Freel. He did an excellent job of clearly answering questions and explaining fac...


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    Very pleased with the communication and direct answers from Mike Freel. He did an excellent job of clearly answering questions and explaining facts with embellishment. Made trust a lot easier.

    Does recommend this dealer

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  • Quick and easy. Rare car in stock.
    April 6, 2017

    This was a quick and easy purchase. Dealer wanted to make sure I got what I wanted and explored all options with me. Left with an awesome car th...


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    This was a quick and easy purchase. Dealer wanted to make sure I got what I wanted and explored all options with me. Left with an awesome car that is hard to find.

    Does recommend this dealer

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  • Stuck in Reno Fri after noon
    April 6, 2017

    Our truck broke down on the way Idaho and we had to get something in Bob the salesman got us into a new truck and on the road with our trailer to ...


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    Our truck broke down on the way Idaho and we had to get something in Bob the salesman got us into a new truck and on the road with our trailer to Idaho Bob or card to get us into a truck and on the highway thanks to Bob and his excellent work

    Does recommend this dealer

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  • Over the top
    April 1, 2017

    Brad Anderson went above & beyond to see that I got the perfect truck! My 2016 F150 has everything I wanted. Very pleased with my purchase.


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    Brad Anderson went above & beyond to see that I got the perfect truck! My 2016 F150 has everything I wanted. Very pleased with my purchase.

    Does recommend this dealer

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  • Sales Service Above and Beyond
    March 27, 2017

    I had a wonderful experience with Jones West Ford of Reno. I researched the vehicles I was interested in, then contacted the Internet Sales perso...


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    I had a wonderful experience with Jones West Ford of Reno. I researched the vehicles I was interested in, then contacted the Internet Sales person online. I ended up with a great, beautiful vehicle, at a fair price and a great interest rate. The staff is very knowledgeable, professional, and treated me with the utmost respect. The entire transaction was pleasant and uncomplicated from my perspective, even though I know the Sales Team worked hard to get me a great vehicle at a reasonable price. The entire team is very well organized, and coordinated in their approach. I am happy with my purchase, and highly recommend this dealership.

    Does recommend this dealer

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  • Flexin it!
    March 15, 2017

    Love my new Ford Flex! Mike (ours sales guy) was awesome! Dealer took care of little issues with the vehicle. Dealership desperately needs a facel...


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    Love my new Ford Flex! Mike (ours sales guy) was awesome! Dealer took care of little issues with the vehicle. Dealership desperately needs a facelift!

    Does recommend this dealer

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  • excellent
    March 8, 2017

    It was a great choice for me to go with mauricio he was a huge help. I will definitely go again to buy another vehicle for my family and I or I w...


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    It was a great choice for me to go with mauricio he was a huge help. I will definitely go again to buy another vehicle for my family and I or I will recommend this dealership for a friend.

    Does recommend this dealer

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  • King Ranch purchase
    March 4, 2017

    The service we received from Zac & James was friendly, considerate and very helpful, it was the primary reason for staying with and purchasing a F...


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    The service we received from Zac & James was friendly, considerate and very helpful, it was the primary reason for staying with and purchasing a FORD vehicle. Thank you!

    Does recommend this dealer

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