Carson City Toyota

1.8 out of 5 1.8
Rectangle 48
Sales 9:00 AM - 8:00 PM
Service 7:00 AM - 6:00 PM

Carson City Toyota Hours

Sales

Monday

8:00 AM - 8:00 PM

Tuesday

8:00 AM - 8:00 PM

Wednesday

8:00 AM - 8:00 PM

Thursday

8:00 AM - 8:00 PM

Friday

8:00 AM - 8:00 PM

Saturday

9:00 AM - 8:00 PM

Sunday

10:00 AM - 6:00 PM

Service

Monday

7:00 AM - 6:00 PM

Tuesday

7:00 AM - 6:00 PM

Wednesday

7:00 AM - 6:00 PM

Thursday

7:00 AM - 6:00 PM

Friday

7:00 AM - 6:00 PM

Saturday

7:00 AM - 6:00 PM

Sunday

Closed

About Our Dealership

Dealer on Cars.com since March 2008

Welcome to Carson City Toyota, Carson City's leading Toyota dealer. "At Carson City Toyota we pride ourselves in custome

...

r satisfaction and it has been a pleasure serving the Northern Nevada area for the last 39 years! We are family owned and operated and have won the prestigious Toyota President's Award for Customer Satisfaction 27 years. We have also won the Nevada Appeal's Best of Carson City award 8 years in a row. Come see how one dealership can make a difference!"thousands of Toyota parts to meet your vehicles needs.

"Take the short drive to savings at Carson City Toyota!"

Service

RepairPal Certification

  • Warranty - At least a 12,000-mile / 12-month warranty on parts and labor.
  • Price - Fair prices, measured by comparing them to the RepairPal Price Estimator.
  • Technician Quality - Technicians and advisors are properly trained, retained, and certified for quality.
  • Customer Satisfaction - A verified collection of valid online dealer reviews to demonstrate exceptional service quality.

Reviews

1.8 out of 5 1.8
12 lifetime reviews. A dealership's rating is calculated by averaging scores from reviews received in the past 24 months.
  • 1.0 out of 5
    November 20, 2019

    This is by far the worst dealership I have ever set foot in, in my life. For starters these people know nothing about cars and will argue with you when... you complain about what has been done. Have you ever been cursed at by a manager? I now can say that I have. They will charge you for services they didn't even do.

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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    0 people out of 0 found this review helpful. Did you?
    Dealer Response

    Carson City Toyota has spoke to customer about her concern.

  • 1.0 out of 5
    June 20, 2019

    Purchased a 2018 Tundra Oct 25, 2018, In addition to $6000 of accessories, which included a $1,100 Tonneau cover in which was installed on Nov 14, 2018... by the dealership, that tonneau cover has failed ( won’t stay secured ) as of May 2019. The folks in the accessories department will not do anything for me, to directly deal with the manufacture of the tonneau cover, because they say it’s third party, was never told this at the time of vehicle purchase and purchase of accessories, that any third party accessory purchased that Carson City Toyota won’t honor any issues pertaining to defect of part or installation, I’m out $1,100 on a 6 month old tonneau cover. Contacted tonneau cover manufacturer, if they decide to honor a replacement, I’ll have to personally ship the defective tonneau cover at my expense, shipping is $200. Before a new cover is issued, that’s if they decide to warranty the cover. Buyer beware on purchasing and installing parts ordered from this dealership. Please ask questions, prior to purchase. I’ve been a 9 yr customer with Carson City Toyota, was treated like a king when I purchased my new truck, soon as I drove away, I was forgotten, been in several times for legitimate issues and always given a run around. I will no longer due business with them.

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    Buying Process
    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    12 people out of 12 found this review helpful. Did you?
    Dealer Response

    Carson City Toyota spoke with the customer and addressed their concerns

  • May 9, 2013

    Great dealership to buy a car from. My salesman DT was excellent and I highly recommend him to anyone. DT knew the product and the finance guy was friendly... and explanined everything. I really liked this dealership. Please check them out and see for yourself! Thank you

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    5.0 out of 5
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    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    1 people out of 3 found this review helpful. Did you?
  • 1.0 out of 5
    June 6, 2019

    Bought a new vehicle that didn't come with a trailer hitch. Dealer agreed to install. Didn't say it wasn't OEM or that it would be installed by a third... party. Hitch looked it was used and the trailer wiring was hanging out the tailgate. General Manager refused to repair - said that it was the installer's problem. Also, found out that it voids my warranty. Telling everyone to stay away from Campagni Auto Group.

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    3.0 out of 5
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    Buying Process
    Does not recommend this dealer
    Shopped for a new car
    Did not make a purchase
    8 people out of 8 found this review helpful. Did you?
    Dealer Response

    Carson City Toyota has spoke to customer about her concern

  • 5.0 out of 5
    May 28, 2019

    We bought an Avalon last month and it was a great experience, Seth was very knowledgeable and took his time to ensure we felt informed. At the end of the... day I felt like we were working with a friend. He has been great in following up and making sure we get all the technical help with the radio system and other new computer things the car has. Highly recommend Carson City Toyota and Seth!

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    5.0 out of 5
    Buying Process
    Does recommend this dealer
    Shopped for a new car
    Did make a purchase
    0 people out of 1 found this review helpful. Did you?
  • 1.0 out of 5
    June 19, 2018

    It takes more than five emails to book a service and get an answer. The same problem has been recurring for the last 3 services

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    4.0 out of 5
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    Does not recommend this dealer
    Came in for service or repair
    Did make a purchase
    6 people out of 7 found this review helpful. Did you?
  • 5.0 out of 5
    November 29, 2016

    I was in mammoth and my trunk latch broke right before a snow storm on thanksgiving weekend and it wouldnt close at all. Everybody was closed and I was... far from home and very worried. Luckily I called Toyota in Carson on Monday morning and they were nice enough to have me come in and get the problem fixed right away without an appointment and it was miraculous. this is all thanks to Rolando who was working there. they got the part ordered and they fixed the car the following day and I was on the road. I really appreciated that because I was in a bit of a situation I couldn't drive very far with a broken trunk and usually it takes a while to schedule an appointment so I give these guys an amazing person and consider themselves a lifesaver.

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    Does recommend this dealer
    Came in for service or repair
    Did not make a purchase
    3 people out of 3 found this review helpful. Did you?
  • 5.0 out of 5
    November 27, 2016

    I wasn't able to make a purchase today but I was definitely satisfied with the time DT spent with us and he answered all my questions.

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    Does recommend this dealer
    Shopped for a used car
    Did not make a purchase
    1 people out of 1 found this review helpful. Did you?
  • 5.0 out of 5
    September 19, 2016

    My purchase experience with Carson City Toyota/Scion was very pleasant. I'm a car/TRUCK guy and purchase vehicles/TRUCKS on a more regular basis than... most. I found the exact vehicle/TRUCK I was looking to acquire at a very attractive price. The deal involved a trade-in vehicle for which I was offered a more than fair trade-in value. I highly recommend DT Nguyen as a very friendly, forthright, professional and HONEST Sales Consultant. The entire experience was very pleasant and I plan to return to Carson City Toyota/Scion to make a vehicle/TRUCK purchase in the future.

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    Does recommend this dealer
    Shopped for a used car
    Did make a purchase
    0 people out of 0 found this review helpful. Did you?
  • 2.0 out of 5
    February 15, 2016

    I have called for Recall issue with oil consumtion. they forced me to change oil in there dealer, which is not necessary. Called Reno said that is not... necessary! call toyota head office said same thing. I assumed that they are trying to rip me off! Hence, I would not trust this dealer for any of my further purchase or service, and No one should do any deal with Carson city toyota!

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    Does not recommend this dealer
    Came in for service or repair
    Did not make a purchase
    7 people out of 10 found this review helpful. Did you?
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